Database Of Client Satisfaction Questions: Fill & Download for Free

"You Are a Good Question...Your Question Hurt me"...:PWell my friend...1st thing...Yes...It ISN'T same as a Call Center Job.A BIG, FAT, NO!!!Yes, he is an extended version of a Sales Executive but, in a much more refined form.Business Development in broader terms is a mix of Sales+Marketing+Relationship Management+Financial Modelling+Negotiation Skills+Presentation Skills+Market Research AND...you know what, the list doesn't end there...but, these are something I recollect or rather, I'm just sure of what a Business Development person essentially does.Now, defining the role of a Business Development Executive, he/she has to pro-actively think upon building his client base and simultaneously, ensure Relationship management with his/her existing clients.So I would say, the crux of Business Development is Relationship Building/ Management.I need to identify my Target/ Client(s) in terms of his product, his unmet need and what I can offer to my client that would yield him profitability.I need to understand the dynamics of the market and hence, it is very much essential for me to conduct a thorough research upon the market.It is very much important to create an IDENTITY...both about myself and the company I represent.Once, I've done my homework, I need to create an opportunity to meet my client (Either Personally or through a Tele-call) and elaborate upon what I have got to offer. It essentially starts with cold callings, and mailing campaigns. I need to make an IMPRESSION in my clients mind. Personally speaking, the TOUGHEST part of my job.Once, I get an appointment with my client, I have to ensure that the meeting isn't flawed. It has to be perfect. I need to polish my homework. I need to prepare a Presentation that would draw his attention. I need to be ready with facts and figures upon what I'm going to speak. I cannot be beating around the bush. I need to be crisp and clear about what I'm saying and what I've got to offer and how it would help him. Everything boils down to PROFITABILITY.This stage is usually followed by RFI's (Request for Information), RFP's (Request for Proposal) and RFQ's (Request for Quotation).I need to prepare a detailed document understanding the requirements of the client encompassing all the stages/services that would go in the project. A detailed proposal followed by a thorough Budgeting.Again, I need to understand that, My competitors might also be bidding for the project. So I need to provide a Competitive Quotation encompassing my organizational profitability as well.Pheww...Now, I'll be waiting, following up with my clients continuously with regards to getting the project awarded. This typically is the Bargaining period...Negotiation in terms of the budget, additional services, discounts and such activities come into picture and I need to handle them.And and and...finally, my client agrees to Award the Project to my Company...Hurray!!!...but wait, my job doesn't end there...Agreements...I need to get everything documented. Each and every minute aspect of the project has to be documented and agreed upon by both, the service provider and the sponsor.Finally, the project is handed over to the respective Project Management team.So, you think my job ends there...Naaaah...I'll be the mediator between the Sponsor and my Project Management team.So, I need to ensure that everything goes as agreed. I'll have to ensure that the timelines are followed and nothing untoward happens.Anything goes wrong and Bammm!!!My client won't hesitate to catch my collar...at times, my neck as well...:PThe whole game is to GAIN HIS CONFIDENCE. Client satisfaction is my motto.Now, I cannot let go off my client after this one project.I need to constantly keep in touch with him. Understand what are his future projects.Now, my responsibility is doubled.Account Management is entrusted upon me.This client becomes my Key Account...any project of my client goes to our competitors...My organization will F*$# me...literally...:PSo...my friend...Could you find any similarity between my job and that of a Call Center guy???Right from Database generation of a Client until the Execution of his project and further, getting Repeat Business from the client is typically what every Business Development Executive does.In Big Organizations/MNC's, the above mentioned roles are often distributed between the Business Development Executives...but yes, more or less, the responsibilities are the same.Apologies for writing such a long answer.But, I hope, my answer helped.Good Luck!!!

This is a similar question to a one I answered recently: What is the best platform to send cold emails from?But I will add to it to help you out:My research processTo find out, I tested out and spent time with reps from each of these cold-email-focused platforms to discover which is truly the best platform to do (1) database-building and (2) sending of cold emails all from one dashboard:AutokloseFoundlyGrowbotsGrowlabsHubsellAlthough I have used three of platforms extensively (Growbots, Home - Found.ly and Growlabs), I have not had much experience with the other two. So, I first reviewed their websites and product pages. Then, I scheduled demo’s under http://right2revenue.com’s use case (multiple B2B clients in different sectors). On these demo’s I focused on getting the 36 answers you see in the chart below. Some required more than one phone call and all required multiple emails to really dig out the accurate answers to these tough questions.These 5 email platforms cannot continue onboarding clients without:Strong user-wide metrics like average inboxing percentages, open rates and positive reply rates and more.Customer satisfaction in both the features and the data.Strategic support to ensure your team is not doing anything too risky (hint: EU-GPDR and the ePrivacy regulation).Using an email platform which provides the data can benefit you in two ways;It’s incredibly fast and convenient.And, because they have more control over the data quality as well as email customization based on that data, their customers tend to have higher average open and lower bounce rates than those who separate their data and email service providers.The contendersAutoklose - This is a lightweight platform built for cold email automation with the database of verified leads to support your team’s needs. Autoklose has a great Salesforce integration allowing you to do add custom text in your emails based on fields in SF fields.Home - Found.ly - Based off of an email scraping tool, Found.ly now offers email sequence-building/sending and ad hoc email lists. They are the cheap option in terms of data and usage.Growbots - One of the first to provide an easy-to-use UI with both grabbing and sending capabilities. They captured huge market share with their offering early on. The UI/UX in Growbots is great, and they provide data for you.Growlabs - Very similar to Growbots - with some differentiators. They UI is good, and the Salesforce Integration is excellent.Hubsell - This platform, was built under the strict email regulations of EU so it has everything you need to avoid spam filters. It also differentiates itself from these others by doing their data research for you ad hoc (gathering fresh verified leads for you as you request them, instead of having you pull them down from a pre-filled database).The stats(I know there's a lot here, but I did what I could to fit it all into an image. Please zoom in to get a clear view of the cells)View the full stats and report here.Watch the video recapping the report with the founder of the winning platform hubsell - sales automation~~<>~~If you want to learn more about this topic:I have a managed cold email service if you are interested. We handle this for a select few every month. Here is the brief: https://right2revenue.com/fully-managed-cold-email-service/Listen to my podcast on anchor or itunes.

Incredibly well, but first I would like to mention, that AI-based chatbots are used by business giants that need incredibly wide variations of a technical solution.These type of chatbot converts information received from a user into an understandable format and store it in a knowledge database by learning and leveraging preexisting knowledge and acquires it continuously. Based on this decision, the chatbot takes action to achieve predefined goals.So in general, very few businesses need and can afford this type of bots, most of the entrepreneurs use rule-based chatbot model that works perfect(you can literally adapt this type for every business niche on the market) and in way cheaper way. So I will try to explain briefly what is rule-based chatbot and its main features.Rule-based bots answer questions on the basis of the predefined rules developers embed into them. These rules can range from simple to very complex. Building this kind of a bot is a relatively ordinary process that takes advantage of various rule-based approaches that suit particular business needs.These chatbots help customers to find information about the services a company provides, consult their products availability, store locations, make reservations or bookings, assess the customer’s experience with the service and much more different commands. You can adopt this technology in any major chat applications like Slack, Facebook Messenger, Telegram, Text Messages, Hangouts, etc.Why you should customize it to your business?1. Support availability anytimeAs we all know, customer service is the most important factor to success. Whether your business is in the global or local level, having customer service 24/7 with instant answers has a tremendous impact on your client's satisfaction and willingness to buy. Most of the clients are always kept on hold while operators try to connect you with customers care centre, while chatbots never get tired by answering to their commands.2.Managing possibilitiesYou can stay in touch with customers without personally contacting them with real-time assistance like a salesperson in a real store, offering interactive communication. Well built chatbots can simultaneously have conversations with thousands of people answering the questions that they have, offering special coupons, limited time promotions or everything that you want to be shared.3. Low maintenance costsImplementing a full functioning chatbot is way cheaper and faster than creating a cross-platform app or hiring employees for each task. A single person can only handle one or two people at the same time, more than that – really tough challenge for the employee. Hiring agents for 365 days per year and adding resources to give support to the customers about basic things can be too expensive for the company.4. Higher engagement and salesIt is important to keep your customers engaged with your brand and this is why companies are starting to use chatbots for social media marketing. Engaging customers through social media could help you increase sales by up to 40% while Facebook has the highest success rate for asking present customers to share their positive experiences (According to research, even 29% do that and bring new prospects to your business).According to Global Web Index statistics, around 75% of internet users taking over one or more messenger platforms. Although research shows that each user is using an average of 24 apps a month, where 80% of the time would be in just 5-6 apps.This is more effective to engage if you have a tight small budget than Google Adwords, it is easy enough to build, take very little maintenance and will allow you to test different marketing messages for less money than any other channel. You definitely have to try using it, its near future!