Painting Work Order Format: Fill & Download for Free

Yes…. butWhen our son was 13 the paintwork in his bedroom was becoming a bit shabby so we asked what colour he’d like it painted.His choice was purple.We said we’d repaint it like that if he wanted, but suggested he tried purple for a few weeks first and that we would get a Philips Hue lightbulb in order to let him do this trial.The purple setting lasted about two days.He changed his mind about wanting the room repainted at all. The previous paint work apparently works much better with colour changing lightbulbs.

Earn $10.00 for every complaint.Years ago, when I first moved to Pennsylvania, I worked for an apartment rental company named Summit. I had a manager named Debbie, who was a complete idiot.Summit was a good company. They paid well and really cared about the residents. At their properties (I was the maintenance supervisor), the customer was always right, and we were expected to do whatever it took to keep them satisfied.We would have a monthly conference with our head office, and on one of the calls, it was mentioned that we had the lowest number of work orders called in out of the whole portfolio. I was pretty proud to hear that. I like to stay on top of preventive maintenance, go over our turns with a fine-toothed comb, and when something was repaired, I did it right the first time in order to avoid callbacks. The time I saved by doing my job right the first time was spent painting apartments in-house to save the company money, working on curb appeal, and being proactive to fix the small things that could turn into big things later.I took the call as a huge compliment, but… Debbie saw it differently. She thought that it meant we weren’t working hard enough and not getting enough done, basically, slacking off. So she came up with a plan.That very day she wanted us to deliver fliers to everyone’s door. The next week was going to be “Customer Appreciation Week.”Every morning would be- breakfast on the run. That meant “maintenance” (all two of us) would come in two hours early to hand out bagels, muffins, juice, and granola bars to residents as they left for work out by the front entrance.The next step in her grand plan was an incentive for the residents to call in more work orders- she offered a $10 rent credit for every work order they called in.Finally, there was going to be a huge customer appreciation party at the end of the week, by the pool.Not a lot of people cared about the breakfast thing, most just waved and drove right by.The 10 buck credit for calling in a work order was very popular though. Everyone wanted in on that to the point where some people called in every single day, sometimes over and over again.It started out easy enough, air filters and light bulbs, maybe a running toilet here and there, mostly legit requests, just tons of them at once.Then, people started noticing gas smells (even though there was no gas in the apartments), at ten bucks a pop. Toilet seats were getting loose at an alarming pace. Blinds were breaking. Washing machines weren’t “cleaning properly,” and dryers were “too slow.” Drip pans needed to be replaced, and cabinet doors were loose.We ran our a**es off that week. Every day was worse than the one before, and it was full speed ahead. Supply houses were delivering every day, and our shop was full of parts we were working overtime to replace.Debbie was in heaven. We went from five or six work orders a day to easily 100 or more. That had to be good, right?By the time Friday rolled around and customer appreciation week was finished, I was almost too tired to grill for the party. It was quite a blowout. Steak, shrimp, burgers, and hot dogs were served as well as beer, soda, and juice for the kids. Door prizes were handed out. It was the best party ever.It was our last party with Debbie though.By the time we had our next conference call, the bills started rolling in. Payroll was freaking out about all of the overtime. The rent credits were hitting the books. Thousands of dollars were totally wasted, but she was oblivious.I ended up staying for 15 more years and went through five other “genius” managers.

My husband passed away on 29 April 2018. I was dealing with a lot of issues such as his Celebration of Life and other such things.On May 11th, 2018 in the late afternoon I had a customer call and demand that I come look at his pond immediately. I explained very calmly that I was setting up for the Celebration of Life which was the next day. He told me that since my husband was dead and it really wouldn’t matter any way and to get out there. To say that this was disrepectful is an under statement.I did get out to his place after the Celebration of Life. When I left his place I had addressed all of his issues. Now, over a year later he still has not paid the final balance of his bill which is over $1100. He claims that this is because I never completed the job on his time table. We did finish it; we just had to deal with a Celebration of Life in the middle. Death of a loved one is never convenient.Today I had a customer refuse to pay some of her bill because she claims that she didn’t realize that if you add some additional parts to your work order, the parts have a cost. As far as she is concerned the additional paint that she requested is a freebie. Her file is now marked with the notation of DNDAW (do not do any work).As a small business owner; I wish that there was a national data base for “dead beat customers”.