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If those small teams have plans of expanding and have already charted their growth path, then yes, use MS Dynamics or other CRM to achieve that goal.Using a CRM in a small organization isn’t very popular, as many of these businesses have little to spare for software licenses and the full cost of a CRM project. Many small organizations stick to the basic CRM tools, that is, a spreadsheet, an email, virtual drives, and even customer cards. All these things are way cheaper than a CRM implementation.These tools, however, are insufficient for optimizing data and elevating customer relationships and experiences. These tools, being separate, don’t integrate data or work in sync. Maximizing each tool takes effort from users, and robs them, too, of precious time that could have been spent interacting with customers.This is the problem that a CRM software addresses. With its various functions, a CRM can help sales, marketing and service reps become more efficient and focus more on the customer.Many feel that CRM are only for big businesses, but small businesses can also benefit from a CRM. Once your company hits a certain size, say a hundred employees, it’s time to consider buying a CRM. Something like MS Dynamics 365, which is highly scalable and has both on-premise and cloud-based solutions, is a good choice.MS Dynamics 365 has all the necessary features for managing customer interactions. It’s got relationship insight, integration with Outlook, and workflow enhancement tools. You can also customize your Dynamics 365 with add-ins for CRM-telephony connection, survey reports, and document signing.There are Microsoft partners that specialize in Dynamics CRM implementation for small organizations. Anyone that needs help with that or would like to consult more about this can check out AppSource to view the list of MS recognized partners.

Sometimes you can get away with starting with a goal that is fuzzy like "I wish to be an entrepreneur," but not often. An entrepreneur is a person who capitalizes upon an idea, a need, or a special talent. You started your question with one of those fuzzy thoughts. So start again. What special skill, interest, access, tools, relationships, insight, or knowledge do you have that others might need or desperately want? Then ask: "If I had the time, the money, the resources to solve that need, how could I go about doing so? If you can't do this effectively, don't push it for now. You're not ready.

I like her. I have always liked her. I consider her a pop star and fashion innovator, and I have heard interviews with her when she dropped her persona a notch or two and expressed herself with great clarity. I think she is smart about business and has a lot of relationship insight. And I like the way she dresses.