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**Amazon / 9679824416/Business Solutions Agreement****Conditions of Use** //9679824416//Welcome to Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (http://Amazon.in)). Amazon Seller Services Private Limited and its affiliates provide access to the Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More)) website (the "website") to you subject to the conditions set out on this page.Conditions of Use (Conditions of Use (Conditions of Use))Conditions of Sale (Conditions of Use (Conditions of Use))Please read these conditions carefully before using the Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More)) website. By using the Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More)) website, you signify your agreement to be bound by these conditions.In addition, when you use any current or future Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More)) service (eg. Wish List or Marketplace) ("Amazon Service"), you will also be subject to the terms, guidelines and conditions applicable to that Amazon Service. ("Terms"). If these Conditions of Use are inconsistent with such Terms, the Terms will control.These "Conditions of Use" constitute an electronic record within the meaning of the applicable law. This electronic record is generated by a computer system and does not require any physical or digital signatures.* Conditions Relating to Your Use of Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (http://Amazon.in))* Notice and Procedure for Making Claims of Infringement* Notice and Procedure for Notifying Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (http://Amazon.in)) of Objectionable Content**Conditions Relating to Your Use of ****Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More** (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (http://Amazon.in))**1. Your Account**If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner. Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us with in the Your Account (Your Account (Your Account)) area of the website. You agree and acknowledge that you will use your account on the website to purchase products only for your personal use and not for business purposes. Should you wish to order products for business purposes, please create a business account on http://Amazon.in/business (http://Amazon.in/business) (Buy b2b online at best prices in India- amazon.in/business (https://www.amazon.in/business)). Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More)) reserves the right to refuse access to the website, terminate accounts, remove or edit content at any time without notice to you.Back to Top (Conditions of Use (Conditions of Use))**2. Privacy**Please review our Privacy Notice, which also governs your visit to Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (http://Amazon.in)), to understand our practices. The personal information / data provided to us by you during the course of usage of Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (http://Amazon.in)) will be treated as strictly confidential and in accordance with the Privacy Notice and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website.Back to Top (Conditions of Use (https://www.amazon.in/gp/help/customer/display.html?nodeId=GLSBYFE9MGKKQXXM#GUID-523AEA8E-920A-4BA4-9EE0-2FCC6C3AB1D8__GUID-23032991-0A9F-4AB1-8338-7020D768D6BE))**3. E-Platform for Communication**You agree, understand and acknowledge that the website is an online platform that enables you to purchase products listed on the website at the price indicated therein at any time from any location. You further agree and acknowledge that Amazon is only a facilitator and is not and cannot be a party to or control in any manner any transactions on the website. Accordingly, the contract of sale of products on the website shall be a strictly bipartite contract between you and the sellers on Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (http://Amazon.in)).Back to Top (Conditions of Use (https://www.amazon.in/gp/help/customer/display.html?nodeId=GLSBYFE9MGKKQXXM#GUID-523AEA8E-920A-4BA4-9EE0-2FCC6C3AB1D8__GUID-23032991-0A9F-4AB1-8338-7020D768D6BE))**4. Access to ****Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More** (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (http://Amazon.in))We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.Back to Top (Conditions of Use (https://www.amazon.in/gp/help/customer/display.html?nodeId=GLSBYFE9MGKKQXXM#GUID-523AEA8E-920A-4BA4-9EE0-2FCC6C3AB1D8__GUID-23032991-0A9F-4AB1-8338-7020D768D6BE))**5. Licence for website access**Subject to your compliance with these Conditions of Use and payment of applicable fees, if any, Amazon Seller Services Private Limited grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Amazon Seller Services Private Limited and / or its affiliates, as may be applicable. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another seller; or any use of data mining, robots, or similar data gathering and extraction tools.This website or any portion of this website (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without express written consent of Amazon Seller Services Private Limited and / or its affiliates, as may be applicable.You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (http://Amazon.in)) and its affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilising Amazon Seller Services Private Limited's or its affiliates' names or trademarks without the express written consent of Amazon Seller Services Private Limited and / or its affiliates, as applicable. Any unauthorised use terminates the permission or license granted by Amazon Seller Services Private Limited and / or its affiliates, as applicable.You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Welcome page of Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (http://Amazon.in)) as long as the link does not portray Amazon Seller Services Private Limited, Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (http://Amazon.in)), their affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (http://Amazon.in)) logo or other proprietary graphic or trademark as part of the link without express written consent of Amazon Seller Services Private Limited and / or its affiliates, as may be applicable.Back to Top (Conditions of Use (https://www.amazon.in/gp/help/customer/display.html?nodeId=GLSBYFE9MGKKQXXM#GUID-523AEA8E-920A-4BA4-9EE0-2FCC6C3AB1D8__GUID-23032991-0A9F-4AB1-8338-7020D768D6BE))**6. Your Conduct**You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way You understand that you, and not Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (http://Amazon.in)), are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only. You must not use the website for any of the following:* for fraudulent purposes, or in connection with a criminal offense or other unlawful activity* to send, use or reuse any material that does not belong to you; or is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libelous, obscene, pornographic, pedophilic or menacing; ethnically objectionable, disparaging or in breach of copyright, trademark, confidentiality, privacy or any other proprietary information or right; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, security or sovereignty of India or friendly relations with foreign States; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam* to cause annoyance, inconvenience or needless anxietyBack to Top (Conditions of Use (https://www.amazon.in/gp/help/customer/display.html?nodeId=GLSBYFE9MGKKQXXM#GUID-523AEA8E-920A-4BA4-9EE0-2FCC6C3AB1D8__GUID-23032991-0A9F-4AB1-8338-7020D768D6BE))**7. Reviews, comments, communications and other content**Users of this website may post reviews, comments and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." In the event a user uses a false e-mail address, impersonates any person or entity, or otherwise misleads as to the origin of any content. Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (http://Amazon.in)) reserves the right (but not the obligation) to remove, refuse, delete or edit any content that in the sole judgement of Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (http://Amazon.in)) violates these Conditions of use and, or terminate your permission to access or use this website.If you do post content or submit material, and unless we indicate otherwise, you1. (a) grant Amazon Seller Services Private Limited and its affiliates a non-exclusive, royalty-free, irrevocable, perpetual and fully sublicensable rights to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media; and2. (b) Amazon Seller Services Private Limited and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose.You agree that the rights you grant above are irrevocable during the entire period of protection of your intellectual property rights associated with such content and material. You agree to waive your right to be identified as the author of such *content and your right to object to derogatory treatment of such content*. You agree to perform all further acts necessary to perfect any of the above rights granted by you to Amazon Seller Services Private Limited, including the execution of deeds and documents, at its request.You represent and warrant that you own or otherwise control all of the rights to the content that you post or that you otherwise provide on or through the website; that, as at the date that the content or material is submitted to Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (http://Amazon.in)): (i) the content and material is accurate; (ii) use of the content and material you supply does not breach any applicable Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (http://Amazon.in)) policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory); (iii) the content is lawful. You agree to indemnify Amazon Seller Services Private Limited and its affiliates for all claims brought by a third party against it or its affiliates arising out of or in connection with a breach of any of these warranties.Back to Top (Conditions of Use (https://www.amazon.in/gp/help/customer/display.html?nodeId=GLSBYFE9MGKKQXXM#GUID-523AEA8E-920A-4BA4-9EE0-2FCC6C3AB1D8__GUID-23032991-0A9F-4AB1-8338-7020D768D6BE))**8. Claims against Objectionable Content**Because Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (http://Amazon.in)) lists millions of products for sale offered by sellers on the website and hosts many thousands of comments, it is not possible for us to be aware of the contents of each product listed for sale, or each comment or review that is displayed. Accordingly, Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (http://Amazon.in)) operates on a "notice and takedown" basis. If you believe that any content on the website is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libelous, obscene, pornographic, pedophilic or menacing; ethnically objectionable, disparaging; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, security or sovereignty of India or friendly relations with foreign States; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses, (" Objectionable Content "), please notify us immediately by following our Notice and Procedure for Making Claims of Right Infringements (Conditions of Use (https://www.amazon.in/gp/help/customer/display.html?nodeId=GLSBYFE9MGKKQXXM#GUID-523AEA8E-920A-4BA4-9EE0-2FCC6C3AB1D8__SECTION_E8DB72AB78B144658B508E816F23127B)). Once this procedure has been followed, Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (http://Amazon.in) will make all reasonable endeavours to remove such Objectionable Content complained about within a reasonable time.Back to Top (Conditions of Use (https://www.amazon.in/gp/help/customer/display.html?nodeId=GLSBYFE9MGKKQXXM#GUID-523AEA8E-920A-4BA4-9EE0-2FCC6C3AB1D8__GUID-23032991-0A9F-4AB1-8338-7020D768D6BE))**9. Copyright, authors' rights and database rights**All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Amazon Seller Services Private Limited, its affiliates or its content suppliers and is protected by India and international copyright, authors' rights and database right laws. The compilation of all content on this website is the exclusive property of Amazon Seller Services Private Limited and its affiliates and is protected by laws of India and international copyright and database right laws. All software used on this website is the property of Amazon Seller Services Private Limited, its affiliates or its software suppliers and is protected by India and international copyright and author' rights laws.You may not systematically extract/ or re-utilise parts of the contents of the website without Amazon Seller Services Private Limited and / or its affiliate's (as may be applicable) express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without Amazon Seller Services Private Limited and / or its affiliate's (as may be applicable) express written consent. You may also not create and/ or publish your own database that features substantial (eg: prices and product listings) parts of this website without Amazon Seller Services Private Limited and / or its affiliate's (as may be applicable) express written consent.Back to Top (Conditions of Use (https://www.amazon.in/gp/help/customer/display.html?nodeId=GLSBYFE9MGKKQXXM#GUID-523AEA8E-920A-4BA4-9EE0-2FCC6C3AB1D8__GUID-23032991-0A9F-4AB1-8338-7020D768D6BE))**10. Intellectual Property Claims**Amazon Seller Services Private Limited and its affiliates respect the intellectual property of others. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement, please follow our Notice and Procedure for Making Claims of Right Infringements (Conditions of Use (https://www.amazon.in/gp/help/customer/display.html?nodeId=GLSBYFE9MGKKQXXM#GUID-523AEA8E-920A-4BA4-9EE0-2FCC6C3AB1D8__SECTION_E8DB72AB78B144658B508E816F23127B)).Back to Top (Conditions of Use (https://www.amazon.in/gp/help/customer/display.html?nodeId=GLSBYFE9MGKKQXXM#GUID-523AEA8E-920A-4BA4-9EE0-2FCC6C3AB1D8__GUID-23032991-0A9F-4AB1-8338-7020D768D6BE))**11. Trademarks**Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (http://AMAZON.IN)), AMAZON, THE AMAZON LOGO, AND YOU'RE DONE, 1-CLICK, EARTH'S BIGGEST SELECTION, PURCHASE CIRCLES, LISTMANIA, NEW FOR YOU, Online Shopping for Electronics, Apparel, Computers, Books, DVDs & more (Online Shopping for Electronics, Apparel, Computers, Books, DVDs & more (http://AMAZON.COM)), Günstige Preise für Elektronik & Foto, Filme, Musik, Bücher, Games, Spielzeug & mehr (Günstige Preise für Elektronik & Foto, Filme, Musik, Bücher, Games, Spielzeug & mehr (http://AMAZON.DE)), Amazon.fr : livres, DVD, jeux vidéo, musique, high-tech, informatique, jouets, vêtements, chaussures, sport, bricolage, maison, beauté, puériculture, épicerie et plus encore ! (http://Amazon.fr) : livres, DVD, jeux vidéo, musique, high-tech, informatique, jouets, vêtements, chaussures, sport, bricolage, maison, beauté, puériculture, épicerie et plus encore ! (Amazon.fr : livres, DVD, jeux vidéo, musique, high-tech, informatique, jouets, vêtements, chaussures, sport, bricolage, maison, beauté, puériculture, épicerie et plus encore ! (http://AMAZON.FR)), elettronica, libri, musica, fashion, videogiochi, DVD e tanto altro (elettronica, libri, musica, fashion, videogiochi, DVD e tanto altro (http://AMAZON.IT)), Amazon | 本, ファッション, 家電から食品まで | アマゾン (Amazon | 本, ファッション, 家電から食品まで | アマゾン (http://AMAZON.CO.JP)), Low Prices - Fast Shipping - Millions of Items (Low Prices - Fast Shipping - Millions of Items (http://AMAZON.CA)), AMAZON HONOR SYSTEM, PAYPAGE and other marks indicated on our website are trademarks or registered trademarks of Online Shopping for Electronics, Apparel, Computers, Books, DVDs & more (Online Shopping for Electronics, Apparel, Computers, Books, DVDs & more (http://Amazon.com)), Inc. or its subsidiaries (collectively "Amazon"), in the European Union and/or other jurisdictions. Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (http://Amazon.in)'s (http://Amazon.in)'s) graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of Amazon. Amazon's trademarks and trade dress may not be used in connection with any product or service that is not Amazon's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Amazon. All other trademarks not owned by Amazon that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Amazon.Back to Top (Conditions of Use (https://www.amazon.in/gp/help/customer/display.html?nodeId=GLSBYFE9MGKKQXXM#GUID-523AEA8E-920A-4BA4-9EE0-2FCC6C3AB1D8__GUID-23032991-0A9F-4AB1-8338-7020D768D6BE))**12. Patents**One or more patents apply to the website and to the features and services accessible via the website, including without limitation: US Patent Nos. 5,715,399; 5,960,411; 6,006,225; 6,029,141; 6,064,980; 6,144,958; 6,169,986; 6,185,558; 6,266,649; 6,317,722; 6,360,254; 6,366,910; 6,401,084 and all corresponding foreign counterparts.Back to Top (Conditions of Use (https://www.amazon.in/gp/help/customer/display.html?nodeId=GLSBYFE9MGKKQXXM#GUID-523AEA8E-920A-4BA4-9EE0-2FCC6C3AB1D8__GUID-23032991-0A9F-4AB1-8338-7020D768D6BE))**13. Disclaimer**You acknowledge and undertake that you are accessing the services on the website and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the website. You further acknowledge and undertake that you will use the website to order products only for your personal use and not for business purposes. We shall neither be liable nor responsible for any actions or inactions of sellers nor any breach of conditions, representations or warranties by the sellers or manufacturers of the products and hereby expressly disclaim and any all responsibility and liability in that regard. We shall not mediate or resolve any dispute or disagreement between you and the sellers or manufacturers of the products.We further expressly disclaim any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted or the content (including product or pricing information and/or specifications) on the website. While we have taken precautions to avoid inaccuracies in content, this website, all content, information (including the price of products), software, products, services and related graphics are provided as is, without warranty of any kind. We do not implicitly or explicitly support or endorse the sale or purchase of any products on the website. At no time shall any right, title or interest in the products sold through or displayed on the website vest with Amazon nor shall Amazon have any obligations or liabilities in respect of any transactions on the website.Back to Top (Conditions of Use (https://www.amazon.in/gp/help/customer/display.html?nodeId=GLSBYFE9MGKKQXXM#GUID-523AEA8E-920A-4BA4-9EE0-2FCC6C3AB1D8__GUID-23032991-0A9F-4AB1-8338-7020D768D6BE))**14. Indemnity and Release**You shall indemnify and hold harmless Amazon Seller Services Private Limited, its subsidiaries, affiliates and their respective officers, directors, agents and employees, from any claim or demand, or actions including reasonable attorney's fees, made by any third party or penalty imposed due to or arising out of your breach of these Conditions of Use or any document incorporated by reference, or your violation of any law, rules, regulations or the rights of a third party.You hereby expressly release Amazon Seller Services Private Limited and/or its affiliates and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions/inactions of the vendors and specifically waiver any claims or demands that you may have in this behalf under any statute, contract or otherwise.Back to Top (Conditions of Use (https://www.amazon.in/gp/help/customer/display.html?nodeId=GLSBYFE9MGKKQXXM#GUID-523AEA8E-920A-4BA4-9EE0-2FCC6C3AB1D8__GUID-23032991-0A9F-4AB1-8338-7020D768D6BE))**15. Children**Use of Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (http://Amazon.in)) is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may use Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (http://Amazon.in)) only with the involvement of a parent or guardian.Back to Top (Conditions of Use (https://www.amazon.in/gp/help/customer/display.html?nodeId=GLSBYFE9MGKKQXXM#GUID-523AEA8E-920A-4BA4-9EE0-2FCC6C3AB1D8__GUID-23032991-0A9F-4AB1-8338-7020D768D6BE))**16. Other Businesses**Parties other than Amazon Seller Services Private Limited and its affiliates may operate stores, provide services, or sell product lines on Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (http://Amazon.in)). For example, businesses and individuals offer products via Marketplace. In addition, we provide links to the websites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant or endorse the offerings of any of these businesses or individuals, or the content of their websites. Amazon Seller Services Private Limited does not assume any responsibility or liability for the actions, products, and content of any of these and any other third-parties. You can tell when a third-party is involved in your transactions, and we may share customer information related to those transactions with that third-party. You should carefully review their privacy statements and other conditions of use.Back to Top (Conditions of Use (https://www.amazon.in/gp/help/customer/display.html?nodeId=GLSBYFE9MGKKQXXM#GUID-523AEA8E-920A-4BA4-9EE0-2FCC6C3AB1D8__GUID-23032991-0A9F-4AB1-8338-7020D768D6BE))**17. Communications**When you visit Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (http://Amazon.in)), you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication. For contractual purposes, you consent to receive communications (including transactional, promotional and/or commercial messages), from us with respect to your use of the website and/or your order placed on the website.Back to Top (Conditions of Use (https://www.amazon.in/gp/help/customer/display.html?nodeId=GLSBYFE9MGKKQXXM#GUID-523AEA8E-920A-4BA4-9EE0-2FCC6C3AB1D8__GUID-23032991-0A9F-4AB1-8338-7020D768D6BE))**18. Losses**We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website.Back to Top (Conditions of Use (https://www.amazon.in/gp/help/customer/display.html?nodeId=GLSBYFE9MGKKQXXM#GUID-523AEA8E-920A-4BA4-9EE0-2FCC6C3AB1D8__GUID-23032991-0A9F-4AB1-8338-7020D768D6BE))**19. Alteration of Service or Amendements to the Conditions**We reserve the right to make changes to our website, policies, and these Conditions of Use at any time. You will be subject to the policies and Conditions of Use in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.Back to Top (Conditions of Use (https://www.amazon.in/gp/help/customer/display.html?nodeId=GLSBYFE9MGKKQXXM#GUID-523AEA8E-920A-4BA4-9EE0-2FCC6C3AB1D8__GUID-23032991-0A9F-4AB1-8338-7020D768D6BE))**20. Events beyond our reasonable control**We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.Back to Top (Conditions of Use (https://www.amazon.in/gp/help/customer/display.html?nodeId=GLSBYFE9MGKKQXXM#GUID-523AEA8E-920A-4BA4-9EE0-2FCC6C3AB1D8__GUID-23032991-0A9F-4AB1-8338-7020D768D6BE))**21. Waiver**If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.Back to Top (Conditions of Use (https://www.amazon.in/gp/help/customer/display.html?nodeId=GLSBYFE9MGKKQXXM#GUID-523AEA8E-920A-4BA4-9EE0-2FCC6C3AB1D8__GUID-23032991-0A9F-4AB1-8338-7020D768D6BE))**22. Governing law and Jurisdiction**These conditions are governed by and construed in accordance with the laws of India. You agree, as we do, to submit to the exclusive jurisdiction of the courts at Delhi.Back to Top (Conditions of Use (https://www.amazon.in/gp/help/customer/display.html?nodeId=GLSBYFE9MGKKQXXM#GUID-523AEA8E-920A-4BA4-9EE0-2FCC6C3AB1D8__GUID-23032991-0A9F-4AB1-8338-7020D768D6BE))**23. Our Details**This website is operated by Amazon Seller Services Private Limited.For the Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (http://Amazon.in)) website, you could contact us by visiting: Amazon Sign In (http://www.amazon.in/gp/help/contact-us) (Amazon Sign In (https://www.amazon.in/gp/help/contact-us))Back to Top (Conditions of Use (https://www.amazon.in/gp/help/customer/display.html?nodeId=GLSBYFE9MGKKQXXM#GUID-523AEA8E-920A-4BA4-9EE0-2FCC6C3AB1D8__GUID-23032991-0A9F-4AB1-8338-7020D768D6BE))**24. Amazon Software Terms**In addition to these Conditions of Use, the terms found here (Conditions of Use (https://www.amazon.in/gp/help/customer/display.html?nodeId=GLSBYFE9MGKKQXXM#GUID-523AEA8E-920A-4BA4-9EE0-2FCC6C3AB1D8__SECTION_82FAE75A1B7C41A8A64A1E2A724DE2C5)) apply to any software (including any updates or upgrades to the software and any related documentation) that we make available to you from time to time for your use in connection with Amazon Services (the "Amazon Software").Back to Top (Conditions of Use (https://www.amazon.in/gp/help/customer/display.html?nodeId=GLSBYFE9MGKKQXXM#GUID-523AEA8E-920A-4BA4-9EE0-2FCC6C3AB1D8__GUID-23032991-0A9F-4AB1-8338-7020D768D6BE))**25. Sanctions and Export Policy**You may not use any Amazon Service if you are the subject of U.S. sanctions or of sanctions consistent with U.S. law imposed by the governments of the country where you are using Amazon Services. You must comply with all U.S. or other export and re-export restrictions that may apply to goods, software (including Amazon Software), technology and services.Back to Top (Conditions of Use (https://www.amazon.in/gp/help/customer/display.html?nodeId=GLSBYFE9MGKKQXXM#GUID-523AEA8E-920A-4BA4-9EE0-2FCC6C3AB1D8__GUID-23032991-0A9F-4AB1-8338-7020D768D6BE))**Notice and Procedure for Making Claims of Right Infringements**If you believe that your rights are being infringed, you may fill out and submit the Notice Form (Report Intellectual Property Right Infringement (https://www.amazon.in/gp/help/reports/infringement)). We respond expeditiously to rights owners and their agents who complete and submit the Notice Form to communicate concerns about any alleged infringement.Upon receipt of a Notice Form we may take certain actions, including removing information or an item, all of which are taken without any admission as to liability and without prejudice to any rights, remedies or defenses, all of which are expressly reserved. Furthermore, in submitting a Notice Form, you grant to Amazon the right to use, reproduce, modify, adapt, publish, translate, create derivative works from, and display its content throughout the world in any media. This includes forwarding the Notice Form to the parties involved in the provision of the allegedly infringing content. You agree to indemnify Amazon for all claims brought by a third party against Amazon arising out of or in connection with the submission of a Notice Form.Note on Third Party Seller Listings: Please keep in mind that Third Party Seller listings are merely hosted on Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (http://Amazon.in)) and are posted solely at the direction of Third Party Sellers who may be contacted via their "Seller Information" page, accessible from any of their listings.ASIN and ISBN-10, Defined: "ASIN" stands for Amazon Standard Item (or Identification) Number and is a ten (10) character identifier. It can be found below any listing under "Product Details". "ISBN-10" stands for International Standard Book Number and is a ten (10) digit identifier that can be found on some book listings under "Product Details".Important Warning: giving false, misleading or inaccurate information in the Notice Form to Amazon may result in civil and/or criminal liability. You should contact a legal advisor should you have any questions.Back to Top (Conditions of Use (https://www.amazon.in/gp/help/customer/display.html?nodeId=GLSBYFE9MGKKQXXM#GUID-523AEA8E-920A-4BA4-9EE0-2FCC6C3AB1D8__GUID-23032991-0A9F-4AB1-8338-7020D768D6BE))**Notice Form:**If you believe that your rights are being violated by an item or information on the Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (http://Amazon.in)) site, you may fill out and submit the Notice Form (below). This signed form can be sent via E-mail PDF or Fax to the Grievance Officer:**Name**: Iniyan R**e-mail PDF**: [email protected] (mailto:[email protected]) (mailto:[email protected] (mailto:[email protected]))**Subject Line**: Claim of Infringement or Fax: 040 – 39922887orAmazon Seller Services Pvt. Ltd.Ground FloorEros Plaza, Eros Corporate TowerNehru PlaceNew Delhi 110019(We will accept a signed PDF via e-mail with the subject line "Claim of Infringement" or Fax, unless by prior agreement we have agreed with you for an alternative receipt mechanism).Please fill out the Notice form using the corresponding numbered paragraphs to frame your communication.Back to Top (Conditions of Use (https://www.amazon.in/gp/help/customer/display.html?nodeId=GLSBYFE9MGKKQXXM#GUID-523AEA8E-920A-4BA4-9EE0-2FCC6C3AB1D8__GUID-23032991-0A9F-4AB1-8338-7020D768D6BE))**Notice Form**Re: Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (http://www.Amazon.in))I, **[INSERT FULL NAME AND TITLE** ] of **[COMPANY NAME, IF APPLICABLE]** , state as follows:1. *Contact information*:(a) Your and/ or your company's name, address, telephone number and contact email address; (b)The contact email address and/or name which we will provide to Third Party Sellers (if relevant) so they may contact you to resolve any issues regarding your notification to us. If you do not provide a separate contact email, you authorize us to use the contact information you provide in (1)(a).2. *Listing's ASIN (or ISBN-13 if applicable) and Allegation of Infringed Right:*(a) The listing's ASIN/ISBN-13 number or detailed description of where the information that you claim is infringing your rights is located on the site; if regarding a Third Party Seller listing please also provide the name used to identify the Seller on the site (look for "dispatched and sold by _____" or "by ______" in the listing). (b) A description of your intellectual property right(s) that you claim has/have been infringed (e.g. copyright, trademark or patent) by the information of/for this ASIN/ISBN-13. [REPEAT (2)(a-b) as necessary for multiple items, see example Notice Form here.]3. Include the following statement: "I have a good faith belief that the portion of the listing(s) described above violate(s) the intellectual property rights owned by the intellectual property owner or its agent, nor is such use otherwise permissible under law."4. Include the following statement: "I represent that the information in this notification is true and correct and that I am the intellectual property owner or authorised to act on behalf of the intellectual property owner for the rights described above."5. Sign the Notice Form.**Notice and Procedure for Notifying ****Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More** (http://Amazon.in)** (http://Amazon.in)**) of Objectionable Content**If you believe that any content on, or advertised for sale on, the website contains any Objectionable Content as defined under Section 8 above, please notify us immediately by copying the Notice to Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (http://Amazon.in)) of Objectionable Content below into your word processor program, complete it in accordance with the instructions set out in the Notice and send a signed copy via E-mail PDF or Fax to the Grievance Officer:**Name**: Iniyan R**e-mail PDF**: [email protected] (mailto:[email protected]) (mailto:[email protected] (mailto:[email protected]))**Subject Line**: Claim of Objectionable ContentorFax: 040-39922887orAmazon Seller Services Private LimitedGround Floor,Eros Plaza, Eros Corporate Tower,Nehru Place,New Delhi 110019Please note that this procedure is exclusively for notifying Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (http://Amazon.in)) of Objectionable Content on or advertised for sale on the Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (http://Amazon.in)) website. Please provide your address, telephone number, and e-mail address when sending the notice to us.**Important Warning:** Giving false, misleading or inaccurate information in the Notice to Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (http://Amazon.in)) may result in civil and/ or criminal liability.Back to Top (Conditions of Use (https://www.amazon.in/gp/help/customer/display.html?nodeId=GLSBYFE9MGKKQXXM#GUID-523AEA8E-920A-4BA4-9EE0-2FCC6C3AB1D8__GUID-23032991-0A9F-4AB1-8338-7020D768D6BE))**Notice to ****Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More** (http://Amazon.in)** (http://Amazon.in)**) of Objectionable Content**In the matter of Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (http://Amazon.in))I, **[Please set out your full name]** of **[please give your postal address]**, **[please set your occupation]** , says as follows:1. I refer to the website Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (http://www.Amazon.in)) ("the website"). I make this statement in support of my giving Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (http://Amazon.in)) notice that, via the website, it is causing or contributing to the publication of Objectionable Content.2. The Objectionable Content (delete whichever paragraph is not applicable): (a) appear in a book being sold by Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (http://Amazon.in)) via the website entitled **[please state the book name and its author]**. The Objectionable Content appear on page [**please state the page number(s) where you consider the words constitute Objectionable Content]**. OR (b) appear on the website at **[please cut and paste the address of the relevant Web page from the website where the Objectionable Content appears]**.3. The words/ content that I consider to be Objectionable Content are **[please repeat the exact words you are complaining about]**.4. This content is Objectionable Content because **[please state why you consider the content is Objectionable Content]**.5. I understand that this statement may be used in any court proceedings that may arise out of or relating to the Objectionable Content which I have complained about.Statement of TruthI declare the facts stated above to be true.Signed:Dated:Please read the conditions of use carefully before using the Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (http://Amazon.in)) website. By using the Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (http://Amazon.in)) website, you signify your agreement to be bound by these conditions.Back to Top (Conditions of Use (https://www.amazon.in/gp/help/customer/display.html?nodeId=GLSBYFE9MGKKQXXM#GUID-523AEA8E-920A-4BA4-9EE0-2FCC6C3AB1D8__GUID-23032991-0A9F-4AB1-8338-7020D768D6BE))**Amazon Software Terms****1. Use of the Amazon Software**You may use Amazon Software solely for purposes of enabling you to use and enjoy the Amazon Services as provided by Amazon, and as permitted by the Conditions of Use, these Amazon Software Terms and any Terms. You may not incorporate any portion of the Amazon Software into your own programs or compile any portion of it in combination with your own programs, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute or sub-license the Amazon Software or otherwise assign any rights to the Amazon Software in whole or in part. You may not use the Amazon Software for any illegal purpose. We may cease providing any Amazon Software and we may terminate your right to use any Amazon Software at any time. Your rights to use the Amazon Software will automatically terminate without notice from us if you fail to comply with any of these Amazon Software Terms, the Conditions of Use or any other Terms. Additional third party terms contained within or distributed with certain Amazon Software that are specifically identified in related documentation may apply to that Amazon Software (or software incorporated with the Amazon Software) and will govern the use of such software in the event of a conflict with these Conditions of Use. All software used in any Amazon Service is the property of Amazon and/or its affiliates or its software suppliers and protected by laws of India including but not limited to any other applicable copyright laws.Back to Top (Conditions of Use (https://www.amazon.in/gp/help/customer/display.html?nodeId=GLSBYFE9MGKKQXXM#GUID-523AEA8E-920A-4BA4-9EE0-2FCC6C3AB1D8__GUID-23032991-0A9F-4AB1-8338-7020D768D6BE))**2. Use of Third Party Services**When you use the Amazon Software, you may also be using the services of one or more third parties, such as a wireless carrier or a mobile platform provider. Your use of these third party services may be subject to the separate policies, terms of use, and fees of these third parties.**3. No Reverse Engineering**You may not, and you will not encourage, assist or authorize any other person to copy, modify, reverse engineer, decompile or disassemble, or otherwise tamper with, the Amazon Software, whether in whole or in part, or create any derivative works from or of the Amazon Software.**Updates**In order to keep the Amazon Software up-to-date, we may offer automatic or manual updates at any time and without notice to you.Back to Top (Conditions of Use (https://www.amazon.in/gp/help/customer/display.html?nodeId=GLSBYFE9MGKKQXXM#GUID-523AEA8E-920A-4BA4-9EE0-2FCC6C3AB1D8__GUID-23032991-0A9F-4AB1-8338-7020D768D6BE))**Conditions of Sale (between Sellers and the Customer)****Please read these conditions carefully before placing an order for any products with the Sellers ("We" or "Our" or "Us", wherever applicable) on the ****Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More** (http://Amazon.in)** (http://Amazon.in)**) (the website). These conditions signify your agreement to be bound by these conditions.**In addition, when you use any current or future Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (http://Amazon.in)) service (eg: Wishlist or Marketplace or Amazon MP3 Service), you will also be subject to the terms, guidelines and conditions applicable to that service ("Terms"). If these Conditions of Sale are inconsistent with such Terms, the Terms will control.**1. Conditions Relating to the Sale of Products to You**This section deals with conditions relating to the sale of products on the website by us to you.**2. Our Contract**Your order is an offer to us to buy the product(s) in your order. When you place an order to purchase a product from us, you will receive an e-mail confirming receipt of your order and containing the details of your order (the "Order Confirmation E-mail"). The Order Confirmation E-mail is acknowledgement that we have received your order, and does not confirm acceptance of your offer to buy the product(s) ordered. We only accept your offer, and conclude the contract of sale for a product ordered by you, when the product is dispatched to you and an e-mail confirmation is sent to you that the product has been dispatched to you (the "Dispatch Confirmation E-mail"). If your order is dispatched in more than one package, you may receive a separate Dispatch Confirmation E-mail for each package, and each Dispatch Confirmation E-mail and corresponding dispatch will conclude a separate contract of sale between you and us for the product(s) specified in that Dispatch Confirmation E-mail.Your contract is with us (the Sellers) and you confirm that the product(s) ordered by you are purchased for your internal / personal purpose and not for re-sale or business purpose. You authorize us to declare and provide declaration to any governmental authority on your behalf stating the aforesaid purpose of the products ordered by you on the website.You can cancel your order for a product at no cost any time before we send the Dispatch Confirmation E-mail relating to that product.Please note that we sell products only in quantities which correspond to the typical needs of an average household. This applies both to the number of products ordered within a single order and the placing of several orders for the same product where the individual orders comprise a quantity typical for a normal household.Back to Top (Conditions of Use (https://www.amazon.in/gp/help/customer/display.html?nodeId=GLSBYFE9MGKKQXXM#GUID-523AEA8E-920A-4BA4-9EE0-2FCC6C3AB1D8__GUID-23032991-0A9F-4AB1-8338-7020D768D6BE))**3. Returns**Please review our Returns Policy, which applies to products sold by us.**4. Pricing and availability**We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, you will be informed by e-mail if any products you order turn out to be unavailable.For more details, please review our Pricing policy (https://www.amazon.in/gp/help/customer/display.html?nodeId=202001520 (https://www.amazon.in/gp/help/customer/display.html?nodeId=202001520)) and our Availability Guide (Amazon.in Help: Ordering (https://www.amazon.in/gp/help/customer/display.html?nodeId=201910280)), both of which apply to products ordered from us.All prices are inclusive of VAT/CST, service tax, Goods and Services Tax ("GST"), duties and cesses as applicable - unless stated otherwise.**5. Taxes**You shall be responsible for payment of all fees/costs/charges associated with the purchase of products from us and you agree to bear any and all applicable taxes including but not limited to VAT/CST, service tax, GST, duties and cesses etc.Back to Top (Conditions of Use (https://www.amazon.in/gp/help/customer/display.html?nodeId=GLSBYFE9MGKKQXXM#GUID-523AEA8E-920A-4BA4-9EE0-2FCC6C3AB1D8__GUID-23032991-0A9F-4AB1-8338-7020D768D6BE))**6. Health & Safety**By purchasing any product from our Home & Kitchen shop, you acknowledge that you have read and understood our Health & Safety Guidelines.**7. Children**Use of Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (http://Amazon.in)) is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may purchase only with the involvement of a parent or guardian.**8. Communications**When you visit Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (http://Amazon.in)), you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication. For contractual purposes, you consent to receive communications including SMS, e-mails or phone calls from us with respect to your order.**9. Losses**We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when a contract for the sale of goods by us to you was formed.Back to Top (Conditions of Use (https://www.amazon.in/gp/help/customer/display.html?nodeId=GLSBYFE9MGKKQXXM#GUID-523AEA8E-920A-4BA4-9EE0-2FCC6C3AB1D8__GUID-23032991-0A9F-4AB1-8338-7020D768D6BE))**10. Alteration or Amendments to the Conditions**We reserve the right to make changes to our policies, and these Conditions of Sale at any time. You will be subject to the policies and Conditions of Sale in force at the time you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.**11. Events beyond our reasonable control**We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.**12. Waiver**If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.Back to Top (Conditions of Use (https://www.amazon.in/gp/help/customer/display.html?nodeId=GLSBYFE9MGKKQXXM#GUID-523AEA8E-920A-4BA4-9EE0-2FCC6C3AB1D8__GUID-23032991-0A9F-4AB1-8338-7020D768D6BE))**13. Governing Law and Jurisdiction**These conditions are governed by and construed in accordance with the laws of India, and the application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. You agree, as we do, to submit to the exclusive jurisdiction of the courts at Delhi.Last updated: March 2020**General Terms**Welcome to **Amazon Services Business Solutions**, a suite of optional merchant services including Selling on Amazon (https://sellercentral.amazon.in/gp/help/G1791#SOA (https://sellercentral.amazon.in/gp/help/G1791#SOA)), Fulfilment by Amazon (https://sellercentral.amazon.in/gp/help/G1791#FBA (https://sellercentral.amazon.in/gp/help/G1791#FBA)) and Amazon Advertising (https://sellercentral.amazon.in/gp/help/G1791#SP (https://sellercentral.amazon.in/gp/help/G1791#SP)) .THIS AGREEMENT CONTAINS THE TERMS AND CONDITIONS THAT GOVERN YOUR ACCESS TO AND USE OF THE SERVICES THROUGH A PARTICULAR ACCOUNT OR ACCOUNTS AND IS AN AGREEMENT BETWEEN YOU OR THE BUSINESS YOU REPRESENT ("**YOU**") AND AMAZON SELLER SERVICES PRIVATE LIMITED. BY REGISTERING FOR OR USING THE SERVICES, YOU (ON BEHALF OF YOURSELF OR THE BUSINESS YOU REPRESENT) AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT, INCLUDING THE SERVICE TERMS AND PROGRAM POLICIES FOR EACH SERVICE YOU REGISTER FOR OR USE IN CONNECTION WITH THE AMAZON SITE.As used in this Agreement, "**we,**" "**us,**" and "**Amazon**" means the Amazon company named in the applicable Service Terms. Capitalized terms have the meanings listed in the Definitions (https://sellercentral.amazon.in/gp/help/G1791#Definitions (https://sellercentral.amazon.in/gp/help/G1791#Definitions)) below. If there is any conflict between these General Terms and the applicable Service Terms and Program Policies, the General Terms will govern and the applicable Service Terms will prevail over the Program Policies.**1. Enrolment**To begin the enrolment process, you must complete the registration process for one or more of the Services. Use of the Services is limited to parties that can lawfully enter into and form contracts under applicable Law. As part of the application, you must provide us with your (or your business') legal name, address, phone number, e-mail address, applicable tax registration details as well as any other information we may request. Any personal data you provide to us will be handled in accordance with Amazon’s Privacy Notice (https://www.amazon.in/gp/help/customer/display.html/?nodeId=200534380&language=en_IN&ref=efph_home_cont_G1791 (https://www.amazon.in/gp/help/customer/display.html/?nodeId=200534380&language=en_IN&ref=efph_home_cont_G1791)).**2. Service Fee Payments**Fee details are described fully in the applicable Service Terms and Program Policies. You are responsible for all of your expenses in connection with this Agreement, unless this Agreement or the applicable Service Terms provide otherwise. For the Amazon Site that you register for or use a Service in connection with, we may require you to submit valid credit card information from a credit card acceptable by Amazon (with respect to such Amazon Site, "**Your Credit Card**") as well as valid bank account information for a bank account in your name that is with a bank located within India and enabled for Your Account (which functionality may be modified or discontinued by us at any time without notice) (with respect to the Amazon Site, "**Your Bank Account**"). You will use only a name you are authorized to use in connection with the Service and will update such information as necessary to ensure that it at all times remains accurate and complete. You authorize us to verify your information (including any updated information), to obtain credit reports about you from time to time, to obtain credit authorizations from the issuer of Your Credit Card, and to charge Your Credit Card or debit Your Bank Account for any sums payable by you to us (in reimbursement or otherwise). At Amazon's option, all payments to you will be made to Your Bank Account, via cheque or electronic transfers or other means as specified by us. You agree that Amazon shall not be liable for any failure to make payments to you on account of incomplete or inaccurate information provided by you with respect to Your Bank Account.In addition to charging payable sums to Your Credit Card, we may instead choose to either (a) offset any amounts that are payable by you to us (in reimbursement or otherwise) against any payments we may make to you, or (b) invoice you for amounts due to us, in which case you will pay the invoiced amounts upon receipt. Except as provided otherwise, all amounts contemplated in this Agreement will be expressed and displayed in the Local Currency, and all payments contemplated by this Agreement will be made in the Local Currency. If we discover erroneous or duplicate transactions, then we reserve the right to seek reimbursement from you by deducting from future payments owed to you, charging Your Credit Card, or seeking such reimbursement from you by any other lawful means; provided that the foregoing will not limit your rights to pursue any good faith dispute with Amazon concerning whether any amounts are payable or due.If we reasonably conclude based on information available to us that your actions and/or performance in connection with the Agreement may result in a significant number of customer disputes, chargebacks or other claims in connection with the Amazon Site, then we may, in our sole discretion and subject to applicable Law, delay initiating any payments to be made or that are otherwise due to you under this Agreement for the shorter of: (a) a period of ninety (90) calendar days following the initial date of suspension; or (b) completion of any investigation(s) regarding your actions and/or performance in connection with the Agreement. You agree that we are entitled to the interest, if any, paid on balances maintained as deposits in our bank accounts.**3. Term and Termination**The term of this Agreement will start on the date of your completed registration for use of one or more of the Services and continue until terminated by us or you as provided below. You may at any time terminate your use of any Service immediately on notice to us via Seller Central, email, the Contact Us Form, or similar means. We may terminate your use of any Services or terminate this Agreement for convenience with 30 days’ advance notice. We may suspend or terminate your use of any Services immediately if we determine that (a) you have materially breached the Agreement and failed to cure within 7 days of a cure notice unless your breach exposes us to liability towards a third party, in which case we are entitled to reduce, or waive, the aforementioned cure period at our reasonable discretion; (b) your account has been, or our controls identify that it may be used for deceptive or fraudulent or illegal activity; or (c) your use of the Services has harmed or our controls identify that it might harm other sellers, customers, or Amazon’s legitimate interest. We will promptly notify you of any such termination or suspension via email or similar means including Seller Central, indicating the reason and any options to appeal, except where we have reason to believe that providing this information will hinder the investigation or prevention of deceptive, fraudulent, or illegal activity, or will enable you to circumvent our safeguards. On termination of this Agreement, all related rights and obligations under this Agreement immediately terminate, except that (d) you will remain responsible for performing all of your obligations in connection with transactions entered into before termination and for any liabilities that accrued before or as a result of termination, and (e) Sections 2, 3, 4, 5, 6, 7, 8, 9, 11, 14, 15 and 17 of these General Terms survive.**4. Licence**You grant us a royalty-free, non-exclusive, worldwide right and licence for the duration of your original and derivative intellectual property rights during the Term and for as long thereafter as you are permitted to grant the said licence under applicable Law to use any and all of Your Materials for the Services or other Amazon product or service, and to sublicense the foregoing rights to our Affiliates and operators of Amazon Associated Properties; provided, however, that we will not alter any of Your Trademarks from the form provided by you (except to re-size trademarks to the extent necessary for presentation, so long as the relative proportions of such trademarks remain the same) and will comply with your removal requests as to specific uses of Your Materials (provided you are unable to do so using the standard functionality made available to you via the applicable Amazon Site or Services); provided further, however, that nothing in this Agreement will prevent or impair our right to use Your Materials without your consent to the extent that such use is allowable without a licence from you or your Affiliates under applicable Law (e.g., fair use under copyright law, referential use under trademark law, or valid licence from a third party).**5. Representations**Each Party represents and warrantsthat: (a) if it is a business, it is duly organized, validly existing and in good standing under the Laws of the territory in which your business is registered and are a resident of India for income tax purposes every financial year; (b) it has all requisite right, power and authority to enter into this Agreement and perform its obligations and grant the rights, licences and authorizations it grants hereunder; (c) it will comply with all applicable Laws (including but not limited to procuring and maintaining applicable tax registrations) in its performance of its obligations and exercise of its rights under this Agreement; and (d) each party is not subject to sanctions or otherwise designated on any list of prohibited or restricted parties or owned or controlled by such a party, including but not limited to the lists maintained by the United Nations Security Council, the US Government (e.g., the US Department of Treasury's Specially Designated Nationals list and Foreign Sanctions Evaders list and the US Department of Commerce’s Entity List), the European Union or its member states, or other applicable government authority.**6. Indemnification**6.1 You release us from, and agree to indemnify, defend and hold harmless us (and our officers, directors, employees, agents and Affiliates) against, any third party claim, loss, damage, settlement, cost, taxes, expense or other liability (including, without limitation, attorneys' fees) (each, a "**Claim**") arising from or related to: (a) your actual or alleged breach of any representations you have made; (b) any sales channels owned or operated by you, Your Products including the offer, sale, fulfilment (except to the extent attributable to the Fulfilment by Amazon Service, if any), refund, cancellation, adjustments, or return thereof), Your Materials, any actual or alleged infringement of any Intellectual Property Rights by any of the foregoing, and any personal injury, death (to the extent the injury or death is not caused by Amazon) or property damage related thereto; or (c) Your Taxes and duties or the collection, payment, or failure to collect or pay Your Taxes or duties, or the failure to meet tax registration obligations or duties; or (d) your non-compliance with applicable laws.6.2 Amazon’s indemnification obligations. Amazon will defend, indemnify, and hold harmless you and your officers, directors, employees and agents against any third-party Claim arising from or related to: (a) Amazon’s non-compliance with applicable laws; or (b) allegations that the operation of an Amazon Site infringes or misappropriates that third party’s intellectual property rights.6.3 Process. If any indemnified Claim might adversely affect us, we may, to the extent permitted by applicable law, voluntarily intervene in the proceedings at our expense. No party may consent to the entry of any judgment or enter into any settlement of an indemnified Claim without the prior written consent of the other party, which may not be unreasonably withheld; except that a party may settle any claim that is exclusively directed at and exclusively affects that party.**7. Disclaimer**a. THE AMAZON SITE AND THE SERVICES, INCLUDING ALL CONTENT, SOFTWARE, FUNCTIONS, MATERIALS AND INFORMATION AVAILABLE OR PROVIDED IN CONNECTION WITH THE SERVICES, ARE PROVIDED "AS-IS." AS A USER OF THE SERVICES, YOU ACCESS THE AMAZON SITE, THE SERVICES AND ANY ONLINE PORTAL OR TOOL PROVIDED BY AMAZON TO HELP YOU AVAIL THE SERVICES AT YOUR OWN RISK. EXCEPT AS SET FORTH IN SECTION 5 ABOVE, WE AND OUR AFFILIATES WAIVE AND DISCLAIM: (1) ANY REPRESENTATIONS, WARRANTIES, DECLARATIONS OR GUARANTEES REGARDING THIS AGREEMENT, THE SERVICES OR THE TRANSACTIONS CONTEMPLATED HEREBY, INCLUDING ANY IMPLIED WARRANTIES, DECLARATIONS OR GUARANTEES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT; (2) IMPLIED WARRANTIES ARISING OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE OR USAGE OF TRADE; AND (3) ANY OBLIGATION, LIABILITY, RIGHT, CLAIM OR REMEDY IN TORT, WHETHER OR NOT ARISING FROM OUR NEGLIGENCE. WE DO NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE AMAZON SITE OR THE SERVICES WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE, TIMELY, SECURE, UNINTERRUPTED OR ERROR FREE, AND WE WILL NOT BE LIABLE FOR ANY SERVICE INTERRUPTIONS, INCLUDING, BUT NOT LIMITED TO SYSTEM FAILURES OR OTHER INTERRUPTIONS THAT MAY AFFECT THE RECEIPT, PROCESSING, ACCEPTANCE, COMPLETION OR SETTLEMENT OF ANY TRANSACTIONS. SOME JURISDICTIONS' LAWS DO NOT ALLOW EXCLUSION OF AN IMPLIED WARRANTY. IN WHICH CASE THE FOREGOING DISCLAIMER MAY NOT APPLY TO YOU, AND WE AND OUR AFFILIATES DISCLAIM TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON- INFRINGEMENT OR QUIET ENJOYMENT.b. BECAUSE AMAZON IS NOT INVOLVED IN TRANSACTIONS BETWEEN CUSTOMERS AND SELLERS OR OTHER PARTICIPANT DEALINGS, IF A DISPUTE ARISES BETWEEN ONE OR MORE PARTICIPANTS, EACH OF YOU RELEASE AMAZON (AND ITS AGENTS, AFFILIATES AND EMPLOYEES) FROM CLAIMS, DEMANDS, AND DAMAGES (ACTUAL AND CONSEQUENTIAL) OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, SUSPECTED AND UNSUSPECTED, DISCLOSED AND UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES.**8. Limitation of Liability**WE WILL NOT BE LIABLE (WHETHER IN CONTRACT, WARRANTY, TORT, DELICT (INCLUDING NEGLIGENCE, PRODUCT LIABILITY, ANY TYPE OF CIVIL RESPONSIBILITY OR OTHER THEORY) OR OTHERWISE) TO YOU OR ANY OTHER PERSON FOR COST OF COVER, RECOVERY OR RECOUPMENT OF ANY INVESTMENT MADE BY YOU OR YOUR AFFILIATES IN CONNECTION WITH THIS AGREEMENT, OR FOR ANY LOSS OF PROFIT, REVENUE, BUSINESS, OR DATA OR PUNITIVE OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATING TO THIS AGREEMENT, EVEN IF AMAZON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH COSTS OR DAMAGES. FURTHER, EXCEPT IN CASE OF GROSS NEGLIGENCE OR WILFUL MISCONDUCT, OUR AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR THE TRANSACTIONS CONTEMPLATED HEREBY WILL NOT EXCEED AT ANY TIME THE TOTAL AMOUNTS DURING THE PRIOR SIX MONTH PERIOD PAID BY YOU TO AMAZON IN CONNECTION WITH THE PARTICULAR SERVICE AND THE AMAZON SITE GIVING RISE TO THE CLAIM.**9. Insurance**If the Sales Proceeds from Your Transactions through the Fulfilment by Amazon Service in connection with the Amazon Site exceed the Insurance Threshold during each month over any period of three (3) consecutive months, or otherwise if requested by us, then within thirty (30) calendar days thereafter, you will maintain at your expense throughout the remainder of the Term public third party liability insurance in connection with the Amazon Site with at least the Insurance Limits per occurrence/aggregate covering liabilities caused by or occurring in conjunction with the operation of your business in connection with the Amazon Site, including products liability and bodily injury, naming Amazon and its assignees as additional insureds. At our request, you will provide to us certificates of insurance for the **coverage** to the following address: *Amazon Seller Services Limited, 8th Floor, Brigade World Trade Center, 26/1 Dr. Raj Kumar Road, Malleswaram, Bangalore 560055; *and with a copy to: c/o Amazon, P.O. Box 81226, Seattle, WA 98108-1226, Attention: Risk Management.**10. Tax Matters**Your use of Services is subject to Amazon’s Tax Policies (https://sellercentral.amazon.in/gp/help/help.html/?itemID=GGP87PQ6YNBLNY3C&ref_=xx_GGP87PQ6YNBLNY3C_a_r9_cont_sgsearch (https://sellercentral.amazon.in/gp/help/help.html/?itemID=GGP87PQ6YNBLNY3C&ref_=xx_GGP87PQ6YNBLNY3C_a_r9_cont_sgsearch)). You will comply with any applicable tax laws and fulfill all obligations to the tax authorities in a timely and complete manner.As between the parties, you will be responsible for the collection and payment of any and all of Your Taxes together with the filing of all relevant returns, such as service tax, VAT / CST, goods and services tax, cesses or other transaction taxes, and issuing valid invoices/ credit notes/ debit notes where required. Amazon is not responsible for collecting, remitting or reporting any service tax, VAT / CST, goods and services tax or other taxes arising from such sale. You are solely responsible for preparing, making and filing any tax audit report and statutory reports and other filings and responding to any tax or financial audits.Unless stated otherwise, any and all fees payable by you pursuant to this Agreement are exclusive of all value added, service, sales, use, goods and services tax and other similar taxes, and you will pay any taxes that are imposed and payable on such amounts. If we are required by law or by administration thereof to collect any value added, service, sales, use, goods and services tax or similar taxes from you, you will pay such taxes to us. You will provide all necessary information including goods and services tax registered address, registration numbers, invoice mismatch details in a timely manner, to enable us to provide, report or correct goods and services tax invoices. Based on information provided, Amazon will deduce the location of recipient, the billing details, place of supply and applicable taxes.If for any reason, any income tax or withholding tax or tax collection at source or such other taxes under applicable Law are determined to be deducted and deposited on any payments or remittances to you, Amazon will have the right to deduct and deposit any such applicable taxes with the appropriate regulatory authority. No claim in respect of the taxes deposited would be made by you against Amazon.It is your responsibility as a seller on the Amazon Site to choose the most applicable product tax codes and assign Harmonized System of Nomenclature / Service accounting Code applicable for your listing, such that the correct tax rate is applied on all listings offered for sale by you. If we determine that you are not in compliance with this section, then we may suspend the services provided to you on the Amazon Site.For reporting transactions undertaken by you on the Amazon Site, you should consider the Merchant Tax Report (MTR) made available to you on Seller Central.In case of any discrepancy in the reporting / returns filed by you and Amazon, you agree that you will resolve such discrepancy immediately and indemnify Amazon against any tax, interest and penalty payable in this regard.**11. Confidentiality and Personal Data**During the course of your use of the Services, you may receive Confidential Information. You agree that for the term of the Agreement and 8 years after termination: (a) all Confidential Information will remain Amazon's exclusive property except for customer personal data owned by the respective customer; (b) you will use Confidential Information only as is reasonably necessary for your participation in the Services and ensure that persons who have access to Confidential Information will be made aware of and will comply with the obligations in this provision; and (c) you will not, and will cause your affiliates not to, directly or indirectly (including through a third party) otherwise disclose Confidential Information to any individual, company, or other third party, including any Affiliates, except as required to comply with law; (d) you will take all reasonable measures to protect the Confidential Information against any use or disclosure that is not expressly permitted in this Agreement; and (e) you will retain Confidential Information only for so long as its use is necessary for participation in the Services or to fulfill your statutory obligations (e.g. tax) and in all cases will delete such information upon termination or as soon as no longer required for the fulfilment of statutory obligations. The foregoing sentence does not restrict your right to share Confidential Information with a governmental entity that has jurisdiction over you, provided that you limit the disclosure to the minimum necessary and explicitly indicate the confidential nature of the shared information to the governmental entity. You may not issue any press release or make any public statement related to the Services, or use our name, trademarks or logo in any way (including in promotional material) without our advance written permission, or misrepresent or embellish the relationship between us in any way. You may only use the Amazon Mark as defined in and according to the Trademark Usage Guidelines available in Seller Central; you may not use our name, trademarks, or logos in any way (including in promotional material) not covered by the Trademark Usage Guidelines without our advance written permission.You may not use any customer personal data (including contact information) for any purpose other than fulfilling orders or providing customer service in connection with a Service. Generally, you may not use such data in any way inconsistent with applicable law. You must keep customer personal data confidential at all time (the above 8 years’ term limit does not apply to customer personal data).**12. Force Majeure**We will not be liable for any delay or failure to perform any of our obligations under this Agreement by reasons, events or other matters beyond our reasonable control.**13. Relationship of Parties**You and we are independent contractors, and nothing in this Agreement will be construed to create a partnership, joint venture, association of persons, agency, franchise, sales representative, or employment relationship between the parties. Amazon is not an auctioneer, neither is it an intermediary between the customer and the seller. You will have no authority to make or accept any offers or representations on our behalf. You will not make any statement, whether on your site or otherwise, that would contradict anything in this section. This Agreement will not create an exclusive relationship between you and us.**14. Suggestions and Other Information**If you or any of your Affiliates elect to provide or make available suggestions, comments, ideas, improvements, or other feedback or materials to us in connection with or related to the Amazon Site or Services (including any related Technology), you will, to the extent necessary and authorized by law, irrevocably grant to us, a royalty-free and worldwide license on all right, title, and interest in and to the suggestions for the duration of protection of the underlying rights. In order to cooperate with governmental requests, to protect our systems and customers, or to ensure the integrity and operation of our business and systems, we may access and disclose any information we consider necessary or appropriate, including but not limited to user contact details, IP addresses and traffic information, usage history and posted content.**15. Modification**We will provide at least 15 days’ advance notice in accordance with Section 17 for changes to the Agreement.However, we may change or modify the Agreement at any time with immediate effect (a) for legal, regulatory, fraud and abuse prevention, or security reasons; (b) to change existing features or add additional features to the Services (where this does not materially adversely affect your use of the Services); or (c) to restrict products or activities that we deem unsafe, inappropriate, or offensive. We will notify you about any change or modification in accordance with Section 17.Your continued use of the Services after the effective date of any change to this Agreement in accordance with this Section 15 will constitute your acceptance of that change. If any change is unacceptable to you, you agree not to use the Services and to end the Agreement as described in Section 3.**16. Password Security**Any password we provide to you may be used only during the Term to access Your Account or Seller Central, respectively, (or other tools we provide) to use the Service, electronically accept Your Transactions, and review your completed transactions. You are solely responsible for maintaining the security of your password. You may not disclose your password to any third party (other than third parties authorized by you to use Your Account in accordance with this Agreement) and are solely responsible for any use of or action taken under your password. If your password is compromised, you must immediately change your password.**17. Miscellaneous**This Agreement will be governed by the laws of India, without reference to rules governing choice of laws or the Convention on Contracts for the International Sale of Goods. The laws of India govern this Agreement and your use of the Services, without reference to rules governing choice of laws or the Convention on Contracts for the International Sale of Goods. Any dispute or claim of any nature relating in any way to your use of any Services covered under this Agreement will be adjudicated through arbitration, by a sole arbitrator to be appointed by Amazon. The arbitral proceedings shall be conducted in accordance with the provisions of the (Indian) Arbitration and Conciliation Act, 1996 or such statutory amendments thereof (“Arbitration Act”). The arbitration proceedings will be conducted in English and the venue of the arbitral proceedings shall be Delhi, India. Each party agrees that courts in Delhi will have the sole and exclusive jurisdiction over all arbitral applications. The fast track procedures under the Arbitration Act will apply to all proceedings as stipulated.You may not transfer or assign all or any portion of this Agreement, by operation of law or otherwise, without our prior written consent. Any attempt to assign or otherwise transfer in violation of this section is void provided, however, that upon notice to Amazon, you may assign or transfer this Agreement, in whole or in part, to any of your Affiliates as long as you remain liable for your obligations that arose prior to the effective date of the assignment or transfer under this Agreement. You agree that we may assign or transfer our rights and obligations under this Agreement: (a) in connection with a merger, consolidation, acquisition or sale of all or substantially all of our assets or similar transaction;, or (b) to any Affiliate or as part of a corporate reorganization; and effective upon such assignment, the assignee is deemed substituted for Amazon as the party to this Agreement. Subject to that restriction, this Agreement will be binding on, inure to, and be enforceable against the parties and their respective successors and assigns. We may perform any of our obligations or exercise any of our rights under this Agreement through one or more of our Affiliates. Our failure to enforce your strict performance of any provision of this Agreement will not constitute a waiver of our right to enforce such provision or any other provision of this Agreement subsequently.Amazon retains the right to immediately halt any transaction, prevent or restrict access to the Services or take any other action to restrict access to or availability of any inaccurate listing, any inappropriately categorized items, any unlawful items, or any items otherwise prohibited by the applicable Program Policies.The authentic language of this Agreement and subsidiary or associated documentation shall be English and any translations provided are for convenience only. In the event of any conflict or difference in interpretation between the English language version of this Agreement and subsidiary or associated documentation and any translation of them, the English language version and interpretation shall prevail.You agree that we may, in our sole discretion, disclose or make available any information provided or submitted by you or related to your participation under this Agreement (including information regarding Your Products or Your Transactions) to any judicial, quasi-judicial, governmental, regulatory or any other authority as may be required by us to co-operate and / or comply with any of their orders, instructions or directions or to fulfil any requirements under applicable Laws.Amazon will provide notice to you under this Agreement by posting changes on Seller Central or on the applicable Amazon Services site to which the changes relate (such as the Marketplace Developer site accessible through your account), by sending you an email notification, or by similar means. You must send all notices and other communications relating to Amazon to our Selling Partner Support team via Seller Central, email, the Contact Us form, or similar means. We may also communicate with you in connection with your listings, sales, and the Services electronically and in other media, and you consent to such communications. For contractual purposes, you consent to receive such communications through any mode including SMS, e-mail, phone calls etc. If at any time, now or in the future, you decide to change your preferences, visit the Seller Central Notification Preferences page via https://sellercentral.amazon.in (https://sellercentral.amazon.in) (https://sellercentral.amazon.in/ (https://sellercentral.amazon.in/)) and follow the steps.You may change your e-mail addresses or phone numbers via Your Account. Please update these details (including your legal name and address) as often as necessary to ensure that they are accurate.Please continue to use Seller Central as the primary means of managing your orders and seller account. If any provision of this Agreement is deemed unlawful, void, or for any reason unenforceable, then that provision will be deemed severable from these terms and conditions and will not affect the validity and enforceability of any remaining provisions. This Agreement represents the entire agreement between the parties with respect to the Services and related subject matter described herein and supersedes any previous or contemporaneous oral or written agreements and understandings.**Definitions**As used in this Agreement, the following terms have the following meanings:**"Affiliate"** means with respect to any entity, any other entity that directly or indirectly controls, is controlled by, or is under common control with, such entity, except with respect to Amazon, "Affiliate" means solely its Affiliates domiciled in India.**"Amazon Associated Properties"** means any website or other online point of presence, other than the Amazon Site, through which any Amazon Site or products or services available thereon are syndicated, offered, merchandised, advertised or described.**"Amazon Site"** means Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More (http://www.amazon.in (http://www.amazon.in)).**"Business Days"** means any day of the week (excluding Saturdays, Sundays and public holidays) on which commercial banks are open for business in New Delhi, India; Seattle, Washington, United States of America; Luxembourg; and the Republic of Singapore.**“Confidential Information"** means information relating to us, to the Services or Amazon customers that is not known to the general public including, but not limited to, any information identifying or unique to specific customers; reports, insights, and other information about the Services, data derived from the Services except for data (other than customer personal data) arising from the sale of your products comprising of products sold, prices, sales, volumes and time of the transaction; and technical or operational specifications relating to the Services. For the purposes of this Agreement, customer personal data constitutes Confidential Information at all times.**"Content"** means copyrightable works and other content protected under applicable Laws.**"Excluded Products"** means any products or other items set forth in the excluded products list for the Amazon Site or any other Amazon Program Policy that applies to your use of a Service, and any other products or other items that in Amazon's sole discretion are not supported for a Service.**"Insurance Limits"** means INR 5,00,00,000**"Insurance Threshold"** means INR 5,00,000**"Intellectual Property Rights"** means any patent, copyright, Trademark, moral right, trade secret right or any other intellectual property right arising under any Laws and all ancillary and related rights, including all rights of registration and renewal and causes of action for violation, misappropriation or infringement of any of the foregoing.**"Law(s)"** means any law, ordinance, rule, regulation, order, licence, permit, judgment, decision or other requirement, now or hereafter in effect, of any governmental authority of competent jurisdiction.**"Local Currency"** means Indian Rupees (INR).**"Order Information"** means, with respect to any of Your Products sold through the Amazon Site, the order information and shipping information that we provide or make available to you.**"Person"** means any individual, company, corporation, partnership, limited liability partnership, governmental authority, association, joint venture, division or other cognizable entity, whether or not having distinct legal existence.**"Program Policies"** means, all policies and program terms provided on the ‘Policies and Agreements’ (https://sellercentral.amazon.in/gp/help/external/GWBRR2JMCQCVXW6S?language=en_IN&ref=efph_GWBRR2JMCQCVXW6S_cont_G1791 (https://sellercentral.amazon.in/gp/help/external/GWBRR2JMCQCVXW6S?language=en_IN&ref=efph_GWBRR2JMCQCVXW6S_cont_G1791)) page.**"Purchase Price"** means the total gross amount payable or paid by a customer for Your Product (including taxes and customs duties).**"Sales Proceeds"** means the gross sales proceeds paid by customers in the course of any of Your Transactions, including the Purchase Price, all shipping and handling, gift wrap and other charges, any taxes and customs duties.**"Seller Central"** means the online portal and tools made available by Amazon to you, for your use in managing your orders, inventory and presence on the Amazon Site.**"Service"** means each of the following services that Amazon makes available on or in connection with the Amazon Site: the Selling on Amazon Service, Fulfilment by Amazon Service and Amazon Advertising.**"Service Terms"** means the service terms specific to each Service set forth herein and made a part of this Agreement upon the date you elect to register for the applicable Service.**"Technology"** means any: (a) ideas, procedures, processes, systems, methods of operation, concepts, principles and discoveries protected or protectable under the Laws of any jurisdiction; (b) interfaces, protocols, glossaries, libraries, structured XML formats, specifications, grammars, data formats, or other similar materials; and (c) software, hardware, code, technology or other functional item.**"Trademark"** means any trademark, service mark, trade dress (including any proprietary "look and feel"), trade name, other proprietary logo or insignia or other source or business identifier, protected or protectable under applicable Laws.**"Your Account"** means the particular account in our systems, in which information about Your Transactions is recorded, and which is one of the online portals and tools which Amazon may make available to you, for your use in managing your orders, inventory and presence on the Amazon Site.**"Your Materials"** means all Technology, Your Trademarks, Content, Required Product Information, data, materials, and other items provided or made available by you or your Affiliates to Amazon or its Affiliates.**"Your Product"** means any product that is made available for listing for sale, offered for sale or sold by you through the Selling on Amazon Service and/or fulfilled or otherwise processed through the Fulfilment by Amazon Service in connection with Your Account, or made available for advertising by you through Amazon Advertising.**"Your Sales Channels"** means all sales channels and other means through which you or any of your Affiliates offer or sell products, other than physical stores.**"Your Taxes"** means any and all value added, service, sales, use, excise, import, export, goods and services tax and other taxes and duties assessed, incurred or required to be collected or paid for any reason in connection with any advertisement, offer or sale of products by you on or through or in connection with the Services, or otherwise in connection with any action, inaction or omission of you or your Affiliates or your or their respective employees, agents, contractors or representatives. Also, as it is used in the Fulfilment by Amazon Service Terms, this defined term also means any of the types of taxes mentioned above that are imposed on or collectible by Amazon or any of its Affiliates in connection with or as a result of: (a) the storage of inventory, packaging, Your Products and other materials owned by you and stored by Amazon; or (b) the fulfilment, shipping, gift wrapping or other actions by Amazon to Your Products pursuant to the Fulfilment by Amazon Service Terms.**"Your Trademarks"** means Trademarks of yours that you provide to us: (a) in non-text form for branding purposes; and (b) separate from (and not embedded or otherwise incorporated in) any product specific information or materials.**"Your Transaction"** means any sale of Your Product(s) through the Amazon Site.**Selling on Amazon Service Terms**The Selling on Amazon Service ("**Selling on Amazon**") is a Service that allows you to list products for sale directly via the Amazon Site. Selling on Amazon is operated by Amazon Seller Services Private Limited. These Selling on Amazon Service Terms are part of the Amazon Services Business Solutions Agreement ("**Business Solutions Agreement**"), but, unless specifically provided otherwise, concern and apply only to your participation in Selling on Amazon. BY REGISTERING FOR OR USING SELLING ON AMAZON, YOU (ON BEHALF OF YOURSELF OR THE BUSINESS YOU REPRESENT) AGREE TO BE BOUND BY THE BUSINESS SOLUTIONS AGREEMENT (https://sellercentral.amazon.in/gp/help/G1791#BSA (https://sellercentral.amazon.in/gp/help/G1791#BSA)) AND THESE SELLING ON AMAZON SERVICE TERMS. Unless defined in these Selling on Amazon Service Terms (including the Selling on Amazon Definitions (https://sellercentral.amazon.in/gp/help/G1791#Definitions (https://sellercentral.amazon.in/gp/help/G1791#Definitions))), all capitalized terms have the meanings given them in the Business Solutions Agreement.**S-1. Your Product Listings and Orders****S-1.1 Products and Product Information.** You will, in accordance with applicable Program Policies, provide accurate and complete Required Product Information for each product that you make available to be listed for sale through the Amazon Site and promptly update such information as necessary to ensure it at all times remains accurate and complete. You will also ensure that Your Materials, Your Products (including packaging) and your offer and subsequent sale of any of the same on the Amazon Site comply with all applicable Laws (including all marking and labeling requirements) and do not contain any sexually explicit, defamatory or obscene materials or any unlawful materials. You may not provide any information for, or otherwise seek to list for sale on the Amazon Site, any Excluded Products; or provide any URL Marks for use, or request that any URL Marks be used, on the Amazon Site. For each item you list on the Amazon Site, you will provide to us the state or country from which the item ships.**S-1.2 Product Listing; Merchandising; Order Processing.** We will list Your Products for sale on the Amazon Site in the applicable product categories which are supported for third party sellers generally on the Amazon Site on the applicable Selling on Amazon Launch Date, and conduct merchandising and promote Your Products in accordance with the Business Solutions Agreement (including via the Amazon Associated Properties or any other functions, features, advertising, or programs on or in connection with the Amazon Site). Amazon reserves its right to restrict at any time in its sole discretion the access to list in any or all categories on the Amazon Site. We may use mechanisms that rate, or allow shoppers to rate, Your Products and/or your performance as a seller on the Amazon Site and Amazon may make these ratings and feedback publicly available. We will provide Order Information to you for each of Your Transactions. Sales Proceeds will be paid to you only in accordance with Section S-5.**S-1.3 Shipping and Handling Charges.** For Seller-Fulfilled Products, you will determine shipping and handling charges via and subject to our standard functionality and categorizations for the Amazon Site and further subject to any shipping and handling charge Program Policies for the Amazon Site. Any such amounts, paid by the customer towards shipping and handling charges, shall be your proceeds, subject to deduction of applicable charges as may be determined by us and you are solely responsible for reporting and remitting any applicable taxes on the shipping and handling charges. For Amazon-Fulfilled Products, Amazon will determine what the shipping fees will be and will display and collect them accordingly in accordance with the Fulfilment by Amazon Service Terms.**S-1.4 Credit Card Fraud.** We will bear the risk of credit card fraud (i.e. a fraudulent purchase arising from the theft and unauthorized use of a third party's credit card information) occurring in connection with Your Transactions, and you will bear all other risk of fraud or loss; provided, that we will not bear the risk of credit card fraud in connection with any Seller-Fulfilled Product that is not fulfilled strictly in accordance with the Order Information and Shipment Information.**S-2. Sale and Fulfilment, Refunds and Returns****S-2.1 Sale and Fulfilment.** Other than as described in the Fulfilment by Amazon Service Terms (if applicable to you), or as provided in any applicable Service Terms or Program Policies, for the Amazon Site for which you decide to register or use the Selling on Amazon Service, you will: (a) source, sell, fulfil, ship and deliver your Seller-Fulfilled Products, and source and sell your Amazon-Fulfilled Products, in each case in accordance with the terms of the applicable Order Information, these Service Terms and the Agreement, and all terms provided by you and displayed on the Amazon Site at the time of the order and be solely responsible for and bear all risk for such activities; (b) package each of Your Products in a commercially reasonable manner and ship each of Your Products on or before its Estimated Ship Date; (c) retrieve Order Information at least once each Business Day; (d) not cancel any of Your Transactions except as may be permitted pursuant to your terms and conditions appearing on the Amazon Site at the time of the applicable order (which terms and conditions will be in accordance with this Agreement) or as may be required under this Agreement; (e) ship Your Products throughout India (except to the extent prohibited by applicable Law or this Agreement); (f) provide to Amazon information regarding shipment and order status and tracking (to the extent available), in each case as requested by us using the processes designated by us, and we may make any of this information publicly available; (g) comply with all Street Date instructions; (h) notwithstanding any other provision of these Service Terms, ensure that you are the seller of all products made available for listing for sale hereunder; (i) include an order-specific packing slip within each shipment of Your Products; (j) identify yourself as the seller of the product on all packing slips or other information included with Your Products and as the Person to which a customer may return the applicable product; and (k) not send customers emails confirming orders or shipments of Your Products (except that to the extent we have not yet enabled functionality for Your Account that allows payment to be processed on the basis of when shipment occurs, then you will send customers emails confirming shipment of Your Products in a format and manner reasonably acceptable to us). For Amazon-Fulfilled Products, if any, the Fulfilment by Amazon Service Terms will apply to the storage, fulfilment and delivery of such Amazon-Fulfilled Products.**S-2.2 Returns and Refunds.** For all of Your Products that are not fulfilled using Fulfilment by Amazon, you will accept and process returns, refunds and adjustments in accordance with these Service Terms and the Amazon Refund Policies published at the time of the applicable order, and we may inform customers that these policies apply to Your Products. You will determine and calculate the amount of all refunds and adjustments (including any taxes, shipping and handling or other charges) or other amounts to be paid by you to customers in connection with Your Transactions, using a functionality we enable for Your Account. This functionality may be modified or discontinued by us at any time without notice and is subject to the Program Policies and the terms of this Business Solutions Agreement. You will route all such payments through Amazon. We will provide any such payments to the customer (which may be in the same payment form originally used to purchase Your Product), and you will reimburse us for all amounts so paid. For all of Your Products that are fulfilled using Fulfilment by Amazon, the Amazon Refund Policies published at the time of the applicable order will apply and you will comply with them. You will promptly provide refunds and adjustments that you are obligated to provide under the applicable Amazon Refund Policies and as required by Law, and in no case later than thirty (30) calendar days following after the obligation arises. For the purposes of making payments to the customer (which may be in the same payment form originally used to purchase Your Product), you authorize us to make such payments or disbursements from your available balance in the Nodal Account (as defined in Section S-5). In the event your balance in the Nodal Account is insufficient to process the refund request, we will process such amounts due to the customer on your behalf, and you will reimburse us for all amounts so paid.**S-3. Problems with Your Products****S-3.1 Delivery Errors and Nonconformities; Recalls.** You are responsible for: any non-delivery, misdelivery, theft or other mistake or act in connection with the fulfilment and delivery of Your Products, except to the extent caused by: (a) credit card fraud for which we are responsible under *Section S-1.4*; or (b) our failure to make available to you Order Information as it was received by us or resulting from address verification. Notwithstanding the previous sentence, for Amazon-Fulfilled Products, if any, the Fulfilment by Amazon Service Terms will apply to non-delivery, misdelivery, theft or other mistake or act in connection with the fulfilment and delivery of those of Your Products. You are also responsible for any non-conformity or defect in, or any public or private recall of, any of Your Products. You will notify us promptly as soon as you have knowledge of any public or private recalls of Your Products.**S-3.2 A-to-z Guarantee and Chargebacks.** If we inform you that we have received a claim under the "A-to-z Guarantee" offered on the Amazon Site, or other dispute, relating to the offer, sale or fulfillment of Your Product(s) (other than a chargeback) concerning one of Your Transactions, you will have 30 days to appeal our decision of the claim. If we find that a claim, chargeback, or dispute is your responsibility, you (i) will not take recourse against the customer, and (ii) are responsible for reimbursing us for the amount paid by the customer (including taxes and shipping and handling charges, but excluding any Referral Fees that we retained as defined in Section S-4), and all other fees and expenses associated with the original transaction (such as credit card, bank, payment processing, re-presentment, or penalty fees) and any related chargebacks or refunds to the extent payable by us.**S-4. Compensation**You will pay us: (a) the applicable Referral Fee; (b) any applicable Closing Fees; and (c) if applicable, the non-refundable Selling on Amazon Subscription Fee in advance for each month (or for each transaction, if applicable) during the Term of this Agreement. "**Selling on Amazon Subscription Fee**" means the fee specified as such on the Selling on Amazon Fee Schedule (https://sellercentral.amazon.in/gp/help/200557190?ref=ag_200557190_cont_G1791&language=en_IN (https://sellercentral.amazon.in/gp/help/200557190?ref=ag_200557190_cont_G1791&language=en_IN)) for the Amazon Site at the time such fee is payable. With respect to each of Your Transactions: (x) **"Sales Proceeds"** has the meaning set out in the Business Solutions Agreement; (y) **"Closing Fees"** means the applicable fee, if any, as specified in the Selling on Amazon Fee Schedule (https://sellercentral.amazon.in/gp/help/200557190?ref=ag_200557190_cont_G1791&language=en_IN (https://sellercentral.amazon.in/gp/help/200557190?ref=ag_200557190_cont_G1791&language=en_IN)) for the Amazon Site; and (z) **"Referral Fee"** means the applicable percentage of the Sales Proceeds from Your Transaction through the Amazon Site specified on the Selling on Amazon Fee Schedule (https://sellercentral.amazon.in/gp/help/200557190?ref=ag_200557190_cont_G1791&language=en_IN (https://sellercentral.amazon.in/gp/help/200557190?ref=ag_200557190_cont_G1791&language=en_IN)) for the Amazon Site at the time of Your Transaction, based on the categorization by Amazon of the type of product that is the subject of Your Transaction; provided, however, that Sales Proceeds will not include any shipping charge set by us in the case of Your Transactions that consist solely of Amazon-Fulfilled Products. Except as provided otherwise, all monetary amounts contemplated in these Service Terms will be expressed and provided in the Local Currency, and all payments contemplated by this Agreement will be made in the Local Currency.All taxes or surcharges imposed on fees payable by you to Amazon will be your responsibility.**S-5 Sales Proceeds & Refunds.****S-5.1.Nodal Account.** Remittances to you for Your Transactions (excluding COD transactions) will be made through a nodal account (the "**Nodal Account**") in accordance with the directions issued by Reserve Bank of India for the opening and operation of accounts and settlement of payments for electronic payment transactions involving intermediaries vide its notification RBI/2009-10/231 http://DPSS.CO.PD.No (http://DPSS.CO.PD.No) (http://DPSS.CO.PD.No).1102 (http://DPSS.CO.PD.No).1102) / 02.14.08/ 2009-10 dated November 24, 2009. Remittance to you for COD transactions shall be made through the online bank or any other mutually agreed and other means used to transfer to Your Bank Account. You hereby agree and authorize us to collect payments on your behalf from customers for any sales made through the COD mechanism. You authorize and permit us to collect and disclose any information (which may include personal or sensitive information such as Your Bank Account information) made available to us in connection with this Agreement to a bank, auditor, processing agency, or third party contracted by us in connection with this Agreement.Subject to and without limiting any of the rights described in Section 2 of the General Terms, we may hold back a portion or your Sale Proceeds as a separate reserve ("**Reserve**"). The Reserve will be in an amount as determined by us and the Reserve will be used only for the purpose of settling the future claims of customers in the event of non-fulfilment of delivery to the customers of your Products keeping in mind the period for refunds and chargebacks.**S-5.2.** Except as otherwise stated in this Agreement (including without limitation Section 2 of the General Terms), you authorize us and we will remit the Settlement Amount to Your Bank Account on the Payment Date in respect of an Eligible Transaction. When you either initially provide or later change Your Bank Account information, the Payment Date will be deferred for a period of up to 14 calendar days. You will not have the ability to initiate or cause payments to be made to you. If you refund money to a customer in connection with one of Your Transactions in accordance with Section S-2.2, on the next available Designated Day for Amazon Site, we will credit you with the amount of the Referral Fee paid by you to us attributable to the amount of the customer refund, less the Refund Administration Fee for each refund, which amount we may retain as an administrative fee."**Eligible Transaction**" means Your Transaction against which the actual shipment date has been confirmed by you."**Designated Day**" means any particular Business Day of the week designated by Amazon on a weekly basis, in its sole discretion, for making remittances to you."**Payment Date**" means the Designated Day falling immediately after 14 calendar days (or less in our sole discretion) of the Eligible Transaction."**Settlement Amount**" means Sales Proceeds (which you will accept as payment in full for the sale and shipping and handling of Your Products), less: (a) the Referral Fees due for such sums; (b) any Selling on Amazon Subscription Fees due; (c) taxes required to be charged by us on our fees; (d) any refunds due to customers in connection with the Amazon Site; (e) Reserves, as may be applicable, as per this Agreement; (f) Closing Fees, if applicable; (g) any other applicable fee prescribed under the Program Policies (including fee payable under the FBA Fee Schedule for Amazon Site), if applicable; and (h)tax collected at source under applicable Law.**S-5.3.** In the event that we elect not to recover from you a customer's chargeback, failed payment, or other payment reversal (a "**Payment Failure**"), you irrevocably assign to us all your rights, title and interest in and associated with that Payment Failure.**S-6. Amazon’s Marketplace, Websites and Services**Amazon has the right to determine, the design, content, functionality, availability and appropriateness of its marketplace, websites, selection and any product or listing on the Amazon Site or the Amazon Associated Properties, and all aspects of each Service, including your use of the same. Amazon may assign any of these rights or delegate any of its responsibilities.**S-7. Tax Matters**In addition to the General Terms, you agree that, the price stated by you for Your Products is inclusive of all taxes including VAT/CST, customs duty, excise duty or other tax or levy that may be required to be remitted in connection with such sale, unless otherwise provided in any Program Policy or otherwise agreed by Amazon in advance in writing.All payments by Amazon to you shall be made subject to applicable withholding taxes under applicable Governing Laws. Amazon will retain, in addition to its net fees together with any applicable taxes that Amazon determines, as it is obligated to charge or collect on the fees, an amount equal to applicable withholding taxes.If you are required deposit withholding tax in the form and manner as prescribed under applicable Governing laws, you will issue an appropriate tax withholding certificate for such amount to Amazon.You may submit a reimbursement claim with a valid tax withholding certificate in Form 16A within one month from the due date of issuance of Form 16A as per statutory timelines. Amazon shall reimburse the claim post verification and reconciliation with service fee as per books of accounts. Amazon will have right to reject the claim if the claimed amount does not match with service fees invoices. Amazon shall maintain the right to recover any excessive claims paid to you.Amazon has the option to obtain an order for lower or NIL withholding tax from the Indian Revenue authorities. In case Amazon successfully procures such an order, it will communicate the same to you. In that case, the amounts retained shall be in accordance with the directions contained in the order as in force at the point in time when tax is required to be deducted at the source.**Selling on Amazon Definitions****"Amazon-Fulfilled Products"** means any of Your Products that are fulfilled using the Fulfilment by Amazon Service.**"Amazon Refund Policies"** means the return and refund policies published on the Amazon Site.**"Estimated Ship Date"** means, with respect to any of Your Products, either: (a) the end of the shipping availability period (which begins as of the date on which the relevant order is placed by the customer), or the shipping availability date, as applicable, specified by you in the relevant inventory/product data feed for Your Product on the Amazon Site; or (b) if you do not specify shipping availability information in such inventory/product data feed or Your Product is in a product category that Amazon designates as requiring shipment within two (2) days (excluding Sundays and public holidays), (2) days (excluding Sundays and public holidays) after the date on which the relevant order is placed by the customer.**"Refund Administration Fee"** means the lesser of INR 300 or twenty percent (20%) of the applicable Referral Fee.**"Required Product Information"** means, with respect to each of Your Products in connection with the Amazon Site, the following (except to the extent expressly not required under the applicable Program Policies): (a) description; (b) SKU and EAN/UPC numbers and other identifying information as Amazon may reasonably request; (c) information regarding in-stock status and availability, shipping limitations or requirements, and Shipment Information (in each case, in accordance with any categorizations prescribed by Amazon from time to time); (d) categorization within each Amazon product category and browse structure as prescribed by Amazon from time to time; (e) digitized image that accurately depicts only Your Product and does not include any additional logos, text or other markings (and that complies with any Amazon published image guidelines); (f) Purchase Price; (g) shipping and handling charge (in accordance with our standard functionality therefor); (h) any text, disclaimers, warnings, notices, labels or other content required by applicable Law to be displayed in connection with the offer, merchandising, advertising or sale of Your Product; (i) any vendor requirements, restocking fees or other terms and conditions applicable to such product that a customer should be aware of prior to purchasing the product; (j) brand; (k) model; (l) product dimensions; (m) weight; (n) a delimited list of technical specifications; (o) SKU and EAN/UPC numbers (and other identifying information as we may reasonably request) for accessories related to Your Product that is available in our catalogue; and (p) any other information reasonably requested by us (e.g., the condition of used or refurbished products, Harmonized System of Nomenclature / Service Accounting Code).**"Seller-Fulfilled Products"** means any of Your Products that are not fulfilled using the Fulfilment by Amazon Service.**"Selling on Amazon Launch Date"** means the date on which we first list one of Your Products for sale on the Amazon Site.**"Shipment Information"** means, with respect to any of Your Products, the estimated or promised shipment and/or delivery date.**"Street Date"** means the date(s), if any, specified by the manufacturer, distributor and/or licensor of a product as the date before which specified information regarding such product (e.g., title of a book) should not be disclosed publicly, or such product should not be delivered or otherwise made available to customers.**"URL Marks"** means any Trademark, or any other logo, name, phrase, identifier or character string, that contains or incorporates any top level domain (e.g., .com, http://co.in (http://co.in) (http://co.in (http://co.in)), http://co.uk (http://co.uk) (http://co.uk (http://co.uk)), .in, .de, .es, .edu, .fr, .jp) or any variation thereof (e.g., dot com, dotcom, net, or com).**"Your Transaction"** is defined in the Business Solutions Agreement; however, as used in these Service Terms, it shall mean any and all such transactions through Selling on Amazon only.**Fulfilment by Amazon Service Terms**Fulfilment by Amazon ("**FBA**") provides fulfilment and associated services for Your Products. FBA is operated by Amazon Seller Services Private Limited.These FBA Service Terms are part of the Amazon Services Business Solutions Agreement ("**Business Solutions Agreement**"), and, unless specifically provided otherwise, concern and apply only to your participation in FBA. BY REGISTERING FOR OR USING FBA, YOU (ON BEHALF OF YOURSELF OR THE BUSINESS YOU REPRESENT) AGREE TO BE BOUND BY THE BUSINESS SOLUTIONS AGREEMENT (https://sellercentral.amazon.in/gp/help/G1791#BSA (https://sellercentral.amazon.in/gp/help/G1791#BSA)) AND THESE FBA SERVICE TERMS. Unless defined in these FBA Service Terms, all capitalized terms are as defined in the Business Solutions Agreement.**F.1. Your Products**Once you are accepted into FBA, you must apply to register each product you sell that you wish to include in the FBA program in connection with the Amazon Site. You may not include any product in the FBA program which is a FBA Excluded Product for the Amazon Site you wish to register Your Product with. We may refuse registration in FBA of any product in connection with the Amazon Site, including on the basis that it is an FBA Excluded Product or that it violates applicable Program Policies. You may at any time withdraw registration of any of Your Products from FBA in connection with the Amazon Site.**F.2. Product and Shipping Information**You will, in accordance with applicable Program Policies, provide in the format we require accurate and complete information about Your Products registered in FBA (including Harmonized System of Nomenclature / Service accounting Code, if applicable). You will promptly update any information about Your Products in accordance with our requirements and as necessary so that the information is at all times accurate and complete.**F.3. Shipping to Amazon****F.3.1.** For the Amazon Site you register Units in connection with, such Units will be delivered to customers in India only. You will ship Units to us in accordance with applicable Program Policies for the Amazon Site Your Products are registered in connection with. You will ensure that: (a) all Units are properly packaged for protection against damage and deterioration during shipment and storage; (b) terms of freight "C.I.P. (Carriage and Insurance Paid) Destination"; and (c) all Units comply with Amazon's labelling and other requirements. You will be responsible for all costs incurred to ship the Units to the shipping destination (including costs of freight and transit insurance). You will prepay all such shipping costs and Amazon will not pay any shipping costs except as provided in *Section F-3.2*. You are responsible for payment of all duties, custom duty, taxes and other charges. If you ship Units to a Site Fulfilment Centre from outside of India, you will list yourself as the importer/consignee and nominate a customs broker. If Amazon is listed on any import documentation, Amazon reserves the right to refuse to accept any Units covered by the import documents and any costs assessed against or incurred by Amazon will be collected by any means permitted by this Agreement. In the case of any improperly packaged or labelled Unit, we may return the Unit to you at your expense (pursuant to *Section F-7*).**F.3.2.** You will not deliver to us any Unsuitable Unit, and we may refuse to accept any shipment (including any Unsuitable Unit). We may return or dispose of or destroy any Unsuitable Unit as provided in Section F-7 (and you will be deemed to have consented to such action): (a) immediately if we determine in our sole discretion that the Unit creates a safety, health or liability risk to Amazon, our personnel or any third party; or (b) if you fail to direct us to return or dispose of or destroy any Unsuitable Unit within thirty (30) days after we notify you that the Unit has been recalled; or (c) except as otherwise provided in this Section F-3.2, if you refuse or fail to direct us to return or dispose of or destroy any Unsuitable Unit within thirty (30) calendar days after we notify you that we are in possession of it. In addition, you will compensate us for any damages incurred including any expenses we incur in connection with any Unsuitable Units.**F.4. Storage**We will provide storage services as described in these FBA Service Terms once we confirm receipt of delivery. We will keep electronic records that track inventory of Units by identifying the number of Units stored in any Site Fulfilment Centre. We will not be required to physically mark Units. If there is a loss of or damage to any Units while we store them due to any breach of contractual obligation / non-performance of obligations by us causing such loss or damage, we will, pay you the applicable replacement value ((as described in the FBA Lost and Damaged Inventory Reimbursement Policy (https://sellercentral.amazon.in/gp/help/help.html/?itemID=G200213130&ref_=xx_G200213130_a_r0_cont_sgsearch)*)* (https://sellercentral.amazon.in/gp/help/help.html/?itemID=G200213130&ref_=xx_G200213130_a_r0_cont_sgsearch)*)*). Payment of the replacement value is our total liability for any duties or obligations that we or our agents or representatives may have as a bailee or warehouseman, and your only right or remedy that you may have as a bailor. The replacement value is inclusive of any VAT/CST/good and services tax (as applicable) and if the replacement value is subject to VAT/CST/goods and services tax, you agree to provide a valid VAT/CST/goods and services tax invoice to Amazon. In consideration of payment of the replacement value, the title in such Units will transfer to us and we will be entitled to dispose of, destroy or otherwise deal in such Units in any manner that we deem fit. You will have no security interest, lien or other claim to the proceeds that we receive from sale, disposal of or otherwise in connection with such Units. At all other times, you will be solely responsible for any loss of, or damage to, any Units. Our confirmed receipt of delivery does not: (a) indicate or imply that any Unit has been delivered free of loss or damage, or that any loss or damage to any Unit later discovered occurred after confirmed receipt of delivery; (b) indicate or imply that we actually received the number of Units of Your Product(s) specified by you for such shipment; or (c) waive, limit or reduce any of our rights under this Business Solutions Agreement. We reserve the right to change, scheduling restrictions and volume limitations on the delivery and storage of your inventory in the Site Fulfilment Centres in accordance with Section 14, and you will comply with any of these restrictions or limitations.**F.5. Fulfilment**We will ship Units from our inventory of Your Products in connection with the Amazon Site to the shipping addresses in India included in valid customer orders. We may ship Units together with products purchased from other merchants.**F.6. Customer Returns****F.6.1.** We will receive and process returns of any Amazon Fulfilment Units in accordance with the terms of your Seller Agreement, these FBA Service Terms and the Program Policies for the Amazon Site. Any Sellable Units registered in connection with the Amazon Site that are also Amazon Fulfilment Units and that are properly returned will be placed back into the inventory of Your Products in the FBA Program for the Amazon Site. We may fulfil customer orders for Your Products in connection with the Amazon Site with any Amazon Fulfilment Units returned in connection with the Amazon Site. Except as provided in *Section F-7*, you will retake title of all Units that are returned by customers.**F.6.2.** Except as provided in Section F-7, we will, at your direction, either return or dispose of or destroy any Amazon Fulfilment Unit that is returned to us and that we determine is an Unsuitable Unit as provided in Section F-7. Without limitation of our rights under Section F-7.4, we may elect to return or dispose of or destroy that Unsuitable Unit as provided in Section F-7, and you will be deemed to have consented to our election if you fail to direct us to return or dispose of or destroy the Unsuitable Unit within thirty (30) calendar days after we notify you of the Unsuitable Unit.**F.6.3.** You will be responsible for all tax obligations including but not limited to VAT/CST, sales, service and goods and services taxes as result of any returns.**F.7. Returns to You and Disposal****F.7.1.** You may, at any time, request that Units be returned to you. We may, with notice, return Units to you, including upon termination of these Service Terms. These returned shipments will be sent to your designated shipping address in the territory in which the applicable Site Fulfilment Centre is located (or, at Amazon's sole discretion, your designated shipping address within India. If the address we have for you in connection with the Amazon Site is outdated, incorrect or outside India or if we cannot make arrangements for you to pay for the return shipment, the Unit(s) will be deemed abandoned and we may elect to dispose of or destroy the Unit(s) as appropriate based on the inventory and, subject to any replacement or reimbursement done as required under applicable law, this Agreement and our Program Policies, retain any proceeds we may receive from the disposal. You agree that any proceeds we may receive from the disposal are fair and reasonable compensation for any costs we incur in connection with the disposal.. For all Units that are returned to you, you are solely responsible for issuing any statutory forms or other documents, including but not limited to invoices, stock transfer forms, delivery challans etc., required to return the Units back to you. You are also solely responsible for dealing with clearing the Units from any checkposts.**F.7.2.** You may, at any time, request that we dispose of or destroy Units. In this case, we may dispose of or destroy these Units as appropriate based on the inventory. Subject to Section F.4 above, title to each disposed or destroyed Unit will transfer to us at no cost, free and clear of any liens, claims, security interests or other encumbrances to the extent required to dispose of or destroy the Unit, and we may, subject to any replacement or reimbursement done as required under applicable law, this Agreement and our Program Policies, retain all proceeds, if any, received from the disposal of any Unit.**F.7.3.** You will promptly notify us of any recalls or threatened recalls of any of Your Products and cooperate and assist us in connection with any recalls, including by initiating the procedures for returning items to you under our standard processes. You will be responsible for all costs and expenses you, we or any of our or your Affiliates incur in connection with any recall or threatened recall of any of Your Products (including the costs to return, store, repair, liquidate or deliver to you or any vendor any of these products).**F.7.4. Disposal of Unsuitable Units.** In the event any Amazon Fulfilment Unit is returned to our Site Fulfilment Centre on account of being an Unsuitable Unit, then we may, without limiting any of our other rights under this Agreement (including as described in Section F.3.2), (a) dispose of or destroy such Unit in case you fail to remove such Unit from our Site Fulfilment Centre within a period of thirty (30) days from the date we notify you that its removal is required, for instance because your use of FBA is suspended or terminated or your seller account is suspended, terminated or closed; and (b) immediately dispose of or destroy such Unit if: (i) we determine that such Unit has no replacement value; (ii) we determine that the Unit creates a safety, health or liability risk to Amazon, our personnel or any third party; or (iii) we obtain knowledge of your engagement in fraudulent or illegal activity; or (iv) we have cause to terminate your use of Services with immediate effect pursuant to Section 3 and are exposed to liability towards a third party. In addition, you will reimburse us for any damages incurred including any expenses we incur in connection with any Unsuitable Units.**F.8. Reporting**You are responsible for raising or collecting from customers any appropriate documentation including invoices, delivery challans, way bills, stock transfer forms (e.g., Form F) or any other statutorily required documentation for reporting of both dispatch and arrivals of the shipment of Units to and from Site Fulfilment Centres. You will be solely responsible for clearing any goods held up at any checkposts or seized by tax authorities as a result of non-compliance of any required documentation requirements.**F.9. Customer Service****F.9.1.** We will be responsible for all customer service issues relating to packaging, handling and shipment and customer returns, refunds and adjustments related to Amazon Fulfilment Units. We will determine on your behalf, whether a customer will receive a refund, adjustment or replacement for any Amazon Fulfilment Unit and we will require you to reimburse us where we determine you have responsibility in accordance with the Business Solutions Agreement (including these Service Terms and the Program Policies for the applicable Amazon Site). Except as provided in this *Section F-9* regarding any Amazon Fulfilment Units, customer service will be handled as set forth in your Seller Agreement. You will be responsible for VAT/CST related customer service enquiries including but not limited to pricing and tax obligations including but not limited to VAT/CST, sales, service and goods and services taxes invoices and credit memos.**F.9.2.** In situations relating to Amazon Fulfilment Units where the wrong item was delivered or the item was damaged or lost or is missing, unless we determine that the basis for such request is caused by you or any of your employees, agents or contractors, and for any breach of contractual obligation / non-performance of obligations by Amazon as covered under the Program Policies causing such damage or loss we will, at our option for any Amazon Fulfilment Unit (i) ship a replacement Unit to the customer and pay you the applicable replacement value (as described in the FBA Lost and Damaged Inventory Reimbursement Policy (https://sellercentral.amazon.in/gp/help/help.html/?itemID=G200213130&ref_=xx_G200213130_a_r0_cont_sgsearch)*)* (https://sellercentral.amazon.in/gp/help/help.html/?itemID=G200213130&ref_=xx_G200213130_a_r0_cont_sgsearch)*)*) for the replacement Unit or (ii) process a refund to the customer and pay you the replacement value for the Unit. Any customer refund will be processed in accordance with the Selling on Amazon Service Terms. Notwithstanding the terms of the Selling on Amazon Service Terms, we will be entitled to retain the applicable Fees payable to us under the Selling on Amazon Service Terms and these Service Terms, respectively. Except as expressly provided in this *Section F-9.2* you will be responsible for all costs associated with any replacement or return.**F.9.3.** If we provide a replacement Unit or refund as described in the preceding sentence to a customer and that customer returns the original Unit to us, we will be entitled to dispose of /destroy the Unit pursuant to *Section F-7*, or, if it is a Sellable Unit, we may, at our option, place such Unit back into your inventory in accordance with *Section F-6*. If we do put it back into your inventory, you will compensate us for the applicable replacement value of the returned Unit. Any replacement Unit shipped by us under these Service Terms will be deemed to be, and will be treated in the same manner as, an order and sale of such Unit from you to the customer via the Amazon Site in accordance with the Business Solutions Agreement and your Seller Agreement, and will be subject to all terms and conditions applicable thereto.**F.10. Compensation****F.10.1. Fees.** You will pay us the applicable fees (including storage, fulfilment, removal and disposal fees) set out in the FBA Fee Schedule for the Amazon Site (https://sellercentral.amazon.in/gp/help/200209150?ref=ag_200209150_cont_G1791&language=en_IN (https://sellercentral.amazon.in/gp/help/200209150?ref=ag_200209150_cont_G1791&language=en_IN)). You will be charged the Storage Fees beginning on the day (up to midnight) that the Unit arrives at the Site Fulfilment Centre and is available for fulfilment by Amazon (or in the case of any Unsuitable Unit, the arrival day (up to midnight)), until the earlier of: (a) the day (up to midnight) we receive a valid customer order for such product or a request from you to return or dispose of or destroy the Unit; or (b) the day (up to midnight) we actually ship the Unit to your designated return location or dispose of or destroy the Unit.**F.10.2. Shipping and Gift Wrap.** For any Amazon Fulfilment Units we will determine the amounts charged to the customer for shipping and gift wrap services for the Units that we fulfil through the FBA Program. As between you and us, these charges will be your tax inclusive charges to the customer, and we will report them to you. We will charge you (and you will pay us) a fee equal to the amount of such charges to the customer. You acknowledge and agree that you are responsible to account for any applicable taxes including but not limited to VAT/CST, sales, service and goods and services taxes on the shipping and gift wrap charges to customer.**F.10.3. Taxes on Fees Payable to Amazon.** In regard to these Service Terms you can provide a VAT / goods and services tax registration number or evidence of being in business, if you do not have a VAT / goods and services tax registration number. If you are VAT / goods and services tax registered, or in business but not VAT / goods and services tax registered, you give the following warranties and representations:(a) all services provided by Amazon to you are being received by your establishment under your designated VAT / goods and services tax registration number; and(b) (i) the VAT / goods and services tax registration number, or the evidence of being in business, you submit to Amazon belongs to the business you operate; (ii) that all transactions regarding the services will be business-related transactions made by the business associated with the VAT / goods and services tax registration number, if evidence of being in business, you submit to Amazon; and (iii) that the VAT / goods and services tax registration number, or evidence of being in business, and all other information provided by you is true, accurate and current and you will immediately update any such information held by Amazon in case of any changes.Amazon reserves the right to request additional information and to confirm the validity of any your account information (including without limitation your VAT / goods and services tax registration number) from you or government authorities and agencies as permitted by Law and you hereby irrevocably authorize Amazon to request and obtain such information from such government authorities and agencies. Further, you agree to provide any such information to Amazon upon request. Amazon reserves the right to charge you any applicable unbilled VAT / goods and services tax if you provide a VAT / goods and services tax registration number, or evidence of being in business, that is determined to be invalid. VAT / goods and services tax registered sellers and sellers who provide evidence of being in business agree to accept electronic VAT / goods and services tax invoices in a format and method of delivery as determined by Amazon.All payments by Amazon to you shall be made subject to any applicable withholding taxes and tax collection at source under the applicable Law. Amazon will retain, in addition to its net Fees, an amount equal to the legally applicable withholding taxes / tax collection at source at the applicable rate. You are responsible for deducting and depositing the legally applicable taxes and deliver to Amazon sufficient document evidencing the deposit of tax. Upon receipt of the evidence of deduction of tax, Amazon will remit the amount evidenced in the certificate to you. Upon your failure to duly deposit these taxes and providing evidence to that effect within 5 days from the end of the relevant month, Amazon shall have the right to utilize the retained amount for discharging its tax liability.Where you have deposited the taxes, you will issue an appropriate tax withholding certificate for such amount to Amazon and Amazon shall provide necessary support and documentation as may be required by you for discharging your obligations.Amazon has the option to obtain an order for lower or NIL withholding tax from the Indian Revenue authorities. In case Amazon successfully procures such an order, it will communicate the same to you. In that case, the amounts retained, shall be in accordance with the directions contained in the order as in force at the point in time when tax is required to be deducted at source.Any taxes applicable in addition to the fee payable to Amazon shall be added to the invoiced amount as per applicable Law at the invoicing date which shall be paid by you.**F.10.4. Registration of Fulfilment Centres for VAT / CST / goods and services tax:** Amazon understands and agrees that you would be required to register the Site Fulfilment Centres wholly or partly as your place of business from a VAT / CST / goods and services tax regulations perspective. Amazon shall issue a no-objection certificate as required to enable you to register the Site Fulfilment Centres as your additional place of business from a VAT / CST / goods and services tax regulations perspective. Amazon shall, on your request, issue a no-objection certificate in the prescribed format and other related documents as may be necessary to enable obtaining such registration. You shall indemnify and keep indemnified Amazon and its Affiliates, in addition to Section F.11, against any consequences arising from investigation or enquiry by the tax authorities due to any reason. In the event, your goods (or Site Fulfilment Centres) are seized by the tax authorities for any reason, the responsibility for undertaking the release, and bearing the costs of the release, would be solely on you, while Amazon would support this process as reasonably required. You further represent and warrant that you will not register Site Fulfilment Centres as your principal place of business but only as an additional place of business.**F.11. Indemnity**In addition to your obligations under Section 6 of the Business Solutions Agreement, you also agree to indemnify, defend and hold harmless us, our Affiliates and their and our respective officers, directors, employees, representatives and agents against any Claim that arises out of or relates to: (a) the Units (whether or not title has transferred to us, and including any Unit that we identify as yours pursuant to Section F-4), including any personal injury, death or property damage; and, if applicable, b) any of Your Taxes or the collection, payment or failure to collect or pay Your Taxes or for any demand/denial of credit arising on account discrepancies observed in the goods and services tax returns filed.**F.12. Release**You hereby, on behalf of yourself and your successors, subsidiaries, Affiliates, officers, directors, shareholders, employees, assigns and any other person or entity claiming by, through, under or in concert with you or them (collectively, the "**Releasing Parties**"), irrevocably acknowledge full and complete satisfaction of and hereby unconditionally and irrevocably release and forever fully discharge Amazon and each of its Affiliates, and any and all of their predecessors, successors, and Affiliates, past and present, as well as each of their partners, officers, directors, shareholders, agents, employees, representatives, attorneys, and assigns, past and present, and each of them and all Persons acting by, through, under or in concert with any of them (collectively, the "**Released Parties**"), from any and all claims, obligations, demands, causes of action, suits, damages, losses, debts or rights of any kind or nature, whether known or unknown, suspected or unsuspected, absolute or contingent, accrued or unaccrued, determined or speculative (collectively, "**Losses**") which the Releasing Parties now own or hold or at any time heretofore have owned or held or in the future may hold or own against the Released Parties, or any of them, arising out of, resulting from, or in any way related to, the shipment including any tax registration or collection obligations. You, on behalf of yourself and all other Releasing Parties, recognize that you, and each of them, may have some Losses (WHETHER IN CONTRACT; WARRANTY; TORT; DELICT (INCLUDING NEGLIGENCE; PRODUCT LIABILITY; ANY TYPE OF CIVIL RESPONSIBILITY OR OTHER THEORY) OR OTHERWISE) against the Released Parties of which you, or any of them, are totally unaware and unsuspecting, or which may arise or accrue after the date you register for these FBA Service Terms, which the Releasing Parties are giving up by agreeing to these FBA Service Terms. It is your intention in agreeing to these FBA Service Terms that these FBA Service Terms will deprive the Releasing Parties of each and all such Losses and prevent the Releasing Party from asserting any such Losses against the Released Parties, or any of them.**F.13. Disclaimer**IN ADDITION TO THE DISCLAIMER IN *SECTION 7* OF THE BUSINESS SOLUTIONS AGREEMENT, WE HEREBY DISCLAIM ANY DUTIES OF A BAILEE OR WAREHOUSEMAN TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, AND YOU HEREBY WAIVE ALL RIGHTS AND REMEDIES OF A BAILOR (WHETHER ARISING UNDER COMMON LAW OR STATUTE), RELATED TO OR ARISING OUT OF ANY POSSESSION, STORAGE OR SHIPMENT OF YOUR PRODUCTS BY US OR OUR AFFILIATES OR ANY OF OUR OR THEIR CONTRACTORS OR AGENTS.**F.14. Effect of Termination**Your termination rights are set out in **Section 3** of this Agreement. Following any termination of the Business Solutions Agreement or these FBA Service Terms in connection with the Amazon Site, we will, as directed by you, return to you or dispose of or destroy the Units registered in connection with the Amazon Site as provided in Section F-7. If you fail to direct us to return or dispose of or destroy the Units within ninety (90) calendar days after termination, then we may elect to return and/or dispose of or destroy the Units in whole or in part, as provided in Section F-7, and you agree to such action. Upon any termination of these FBA Service Terms in connection with the Amazon Site, all rights and obligations of the parties under these FBA Service Terms with regard to the Amazon Site will be extinguished, except that the rights and obligations of the parties under Sections F-1, F-2, F-3, F-4, F-5, F-6, F-7, F-8, F-9, F-10, F-11, F-12, F-13 and F-14 with respect to Units received or stored by Amazon as of the date of termination will survive the termination.**F.15. Tax Matters**You understand and acknowledge that storing Units at the Site Fulfilment Centres may create a tax presence for you in the applicable territory in which the Site Fulfilment Centre is located, and you will be solely responsible for any taxes, interest or penalties owed as a result of such storage. You will be responsible for Your Taxes, interest or penalties and you will indemnify and hold Amazon and its Affiliates harmless from Your Taxes, interest or penalties as provided in Section F-11 of these FBA Service Terms and agree to pay any of these over to Amazon promptly. You acknowledge and agree that you are responsible for preparing and filing any applicable statutorily required documentation to be issued either by you or by the customers. You acknowledge that you are responsible to handle any requests for refunds of taxes including but not limited to VAT/CST, service, sales and goods and services taxes on shipments to these addresses where appropriate.**F.16. Additional Representation**In addition to your representations and warranties in Section 5 of the Business Solutions Agreement, you represent and warrant to us that: (a) you have valid legal title to all Units and all necessary rights to distribute the Units and to perform under these FBA Service Terms; (b) you will deliver all Units to us in new condition (or in such condition otherwise described by you in the applicable Your Product listing) and in a merchantable condition; (c) all Units and their packaging will comply with all applicable marking, labelling and other requirements required by Law; (d) no Unit is or will be produced or manufactured, in whole or in part, by child labour or by convict or forced labour; (e) you and all of your subcontractors, agents and suppliers involved in producing or delivering Units will strictly adhere to all applicable Laws (including any Law applicable to any territory where Units are produced or delivered, regarding the operation of their facilities and their business and labour practices, including working conditions, wages, hours and minimum ages of workers).**FBA Definitions****"Amazon Fulfilment Units"** means Units fulfilled using FBA that are sold through the Amazon Site. For avoidance of doubt, if you have successfully registered for both FBA and Selling on Amazon for the Amazon Site, then the term "Amazon Fulfilment Units" and the defined term "Amazon-Fulfilled Products" in the Selling on Amazon Service Terms both refer to the same items.**"FBA Excluded Product"** means, with respect to the Amazon Site you register Units in connection with, any Unit that is an Excluded Product, or is otherwise prohibited by the Program Policies for the Amazon Site (https://sellercentral.amazon.in/gp/help/help.html?itemID=521&ref=ag_521_bred_1801& (https://sellercentral.amazon.in/gp/help/help.html?itemID=521&ref=ag_521_bred_1801&)).**"Sellable Unit"** means a Unit that is not an Unsuitable Unit.**"Seller Agreement"** means the Selling on Amazon Service Terms, any successor to any of these agreements, or any other similar agreement (as determined by Amazon) between you and us that permits you to list and sell products via the Amazon Site.**"Shipping Information"** means with respect to any purchased Unit(s), the following information: the name of the recipient, the shipping address, the quantity of Units to be shipped, and any other shipping-related information we may reasonably request.**"Site Fulfilment Centre(s)"** means the fulfilment centre(s) designated or used by Amazon to store and fulfill Units in connection with a particular Amazon Site.**"Unit"** means a unit of Your Product that you deliver to Amazon in connection with the FBA Program in connection with the Amazon Site.**"Unsuitable Unit"** means a Unit: (a) that is defective, damaged, or lacking required label(s); (b) the labels for which were not properly registered with Amazon before shipment or do not match the product that was registered; (c) that is an FBA Excluded Product or does not comply with the Business Solutions Agreement (including these Service Terms and the applicable Program Policies); or (d) that Amazon determines is otherwise unsuitable.**Amazon Advertising Service Terms**The Amazon Advertising Service Terms govern your use of Amazon Advertising, a Service that allows you to advertise your products. The Amazon Advertising Service Terms apply to your use of the Ad Services.Your use of the Ad Services (as defined in the Amazon Advertising Agreement) is governed by the Amazon Advertising Agreement. You accept the Amazon Advertising Agreement, which may be updated from time to time by Amazon in accordance with its terms. The Amazon Advertising Agreement is available at Amazon Advertising - Advertising Campaigns (https://advertising.amazon.in/terms (https://advertising.amazon.in/terms)). In the event of any conflict between the General Terms or Program Policies and the Amazon Advertising Agreement with respect to the Ad Services, the Amazon Advertising Agreement will prevail to the extent of the conflict. If the Amazon Advertising Agreement is deemed unlawful, void, or for any reason unenforceable, then the General Terms will govern your access to and use of the Ad Services.**Selling Partner API Terms****API-1 Description of the Selling Partner APIs**The “Selling Partner APIs” enable your systems to interface with certain features or functionality we make available to you. These Selling Partner API Terms concern and apply only to your use of the Selling Partner APIs unless specifically provided otherwise. Under the Selling Partner API Terms, you may authorize parties who (a) develop Applications to support you using the Selling Partner APIs or the API Materials, (b) have registered with us as Developers, and (c) who have agreed to the Marketplace Developer Agreement (“Developers”) to access Amazon Transaction Information and your Materials via the Selling Partner APIs. If you wish to use the Selling Partner APIs directly or develop software or a website that interfaces with the Selling Partner APIs or the API Materials (an “Application”), you must register as a Developer.We may make available Selling Partner APIs (including the Marketplace Web Services APIs) and software, data, text, audio, video, images, or other content we make available in connection with the Selling Partner APIs, including related documentation, software libraries, and other supporting materials, regardless of format (collectively the “API Materials”) that permit your systems to interface with certain features or functionality available to you. You may authorize Developers to access your Materials via the Selling Partner APIs solely for the purpose of supporting your business on Amazon. All terms and conditions applicable to the Selling Partner APIs and the API Materials in this Agreement are solely between you and us. API Materials that are public or open source software (“Public Software”) may be provided to you under a separate license, in which case, notwithstanding any other provision of this Agreement, that license will govern your use of those API Materials. For the avoidance of doubt, except to the extent expressly prohibited by the license governing any API Materials that are Public Software, all of the non-license provisions of this Agreement will apply.**API-2 License and Related Requirements****API-2.1 Generally.**We grant you a limited, revocable, non-exclusive, non-sublicenseable, nontransferable license during the term of the Agreement to allow Developers to access and use Your Materials through the Selling Partner APIs and the API Materials solely in support of your use of the Services covered by this Agreement. As between you and us, we or our licensors own all right, title, and interest in and to the Selling Partner APIs, the API Materials, any technical and operational specifications, security protocols and other documentation or policies provided or made available by us with respect to the Selling Partner APIs or the API Materials (the “Selling Partner API Specifications”), and our internal data center facilities, servers, networking equipment, and host software systems that are within our or their reasonable control and are used to provide the Selling Partner APIs or the API Materials (the “Amazon Network”).**API-2.2 License Restrictions.**You may authorize Developers to access your Materials through the Selling Partner APIs and the API Materials only through APIs documented and communicated by us in accordance with any applicable Selling Partner API Specifications. You may not and may not authorize any other party to do any of the following with the Selling Partner APIs and the API Materials: (a) reverse engineer, decompile, or disassemble them; (b) modify or create derivative works based upon them in whole or in part; (c) distribute copies of them; (d) remove any proprietary notices or labels on them; (e) use any Public Software in any manner that requires, pursuant to the license applicable to such Public Software, that the Selling Partner APIs and the API Materials be disclosed, licensed, distributed, or otherwise made available to anyone; (f) resell, lease, rent, transfer, sublicense, or otherwise transfer rights to them; (g) access or use them in a way intended to avoid incurring any applicable fees or exceeding usage limits or quotas; (h) access or use them for any purpose unrelated to your use of Services; or (i) access or use them for fraudulent or illegal activities or activities that violate our policies or are otherwise harmful to us or any third parties. The limitations regarding data use in Section 10 above apply to any information you receive by the direct or indirect use of the Selling Partner APIs.**API-2.3 No License for Direct Access.**For the avoidance of doubt, these Selling Partner API Terms do not provide you a license to directly access or use the Selling Partner APIs, or install, copy, use, or distribute API Materials. Direct use of the Selling Partner APIs may only be licensed to Developers.**API-2.4 Account Identifiers and Credentials.**You must use the account IDs and any unique public key/private key pair issued by us to provide access to your data via the Selling Partner APIs (“Account Identifiers and Credentials”) in accordance with these Selling Partner API Terms to authorize Developers to access the Selling Partner APIs on your behalf. You may only authorize access to Amazon Transaction Information and Your Materials via the Selling Partner APIs in the way that we prescribe. Your Account Identifiers and Credentials are for your personal use only and you must maintain their secrecy and security. You are solely responsible for all activities that occur using your Account Identifiers and Credentials, regardless of whether the activities are undertaken by you or a third party (including your employees, contractors, or agents). You will provide us with notice immediately if you believe an unauthorized third party may be using your Account Identifiers and Credentials or if your Account Identifiers and Credentials are lost or stolen. We are not responsible for unauthorized use of your Account Identifiers and Credentials.**API-2.5 Security of Your Materials.**You are solely responsible for authorizing others to access the Selling Partner APIs on your behalf and taking your own steps to maintain appropriate security, protection, and backup of Your Materials. We are not responsible for any unauthorized access to, alteration of, or deletion, destruction, damage, loss, or failure to store any of Your Materials in connection with the Selling Partner APIs (including as a result of your or any third party’s errors, acts, or omissions).**API-3 Termination****API-3.1 Termination of Your Access to the Selling Partner APIs and the API Materials.**Without limiting the parties’ rights and obligations under this Agreement, the Selling Partner API Developer Agreement, or the Selling Partner API Licence Agreement, we may limit, suspend, or terminate your access to the Selling Partner APIs and the API Materials for convenience with 30 days’ notice. We may terminate immediately if (a) we determine that you have materially breached this Agreement and failed to cure within 7 days of a cure notice; (b) you or your account have been engaged in deceptive, fraudulent, or illegal activity; or (c) your use of the Selling Partner APIs and the API Materials may harm our customers.Upon any suspension or termination of your access to the Selling Partner APIs and the API Materials, you will immediately cease authorizing others to use the Selling Partner APIs and the API Materials. Upon any termination of your access to the Selling Partner APIs and the API Materials, you will also immediately destroy all API Materials. Upon any suspension or termination of your access to the Selling Partner APIs and the API Materials, we may cause your Account Identifiers and Credentials to cease to be recognized by the Amazon Network for the purposes of the Selling Partner APIs and the API Materials.**API-4 Modifications to the Selling Partner APIs and the API Materials**We may change or discontinue the Selling Partner APIs or the API Materials (including by changing or removing features or functionality of the Selling Partner APIs or the API Materials) from time to time. For any material changes that will negatively affect your business, we will provide notice under Section 14.**API-5 Disclaimers**THE SELLING PARTNER APIS AND THE API MATERIALS ARE PROVIDED "AS IS". WE AND OUR AFFILIATE COMPANIES AND LICENSORS MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE REGARDING THE SELLING PARTNER APIS OR THE API MATERIALS, INCLUDING ANY WARRANTY THAT THE SELLING PARTNER APIS OR THE API MATERIALS WILL BE UNINTERRUPTED, ERROR FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY MATERIALS OR DATA YOU ACCESS, USE, STORE, RETRIEVE, OR TRANSMIT IN CONNECTION WITH THE SELLING PARTNER APIS, INCLUDING YOUR MATERIALS, WILL BE SECURE OR NOT OTHERWISE LOST OR DAMAGED. EXCEPT TO THE EXTENT PROHIBITED BY LAW, WE AND OUR AFFILIATE COMPANIES AND LICENSORS DISCLAIM ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF ANY COURSE OF DEALING OR USAGE OF TRADE. FURTHER, NEITHER WE NOR ANY OF OUR AFFILIATE COMPANIES OR LICENSORS WILL BE RESPONSIBLE FOR ANY COMPENSATION, REIMBURSEMENT, OR DAMAGES ARISING IN CONNECTION WITH: (A) THE INABILITY TO USE THE SELLING PARTNER APIS OR THE API MATERIALS FOR ANY REASON; (B) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; OR (C) ANY INVESTMENTS, EXPENDITURES, OR COMMITMENTS BY YOU IN CONNECTION WITH THIS AGREEMENT OR YOUR USE OF OR ACCESS TO THE SELLING PARTNER APIS OR THE API MATERIALS.**Related articles*** Amazon Services Business Solutions Agreement (https://sellercentral.amazon.in/gp/help/external/help.html?itemID=1791&language=en_IN&ref=efph_1791_relt_G1791 (https://sellercentral.amazon.in/gp/help/external/help.html?itemID=1791&language=en_IN&ref=efph_1791_relt_G1791))* Changes to the Amazon Services Business Solutions Agreement (https://sellercentral.amazon.in/gp/help/external/help.html?itemID=47071&language=en_IN&ref=efph_47071_relt_G1791 (https://sellercentral.amazon.in/gp/help/external/help.html?itemID=47071&language=en_IN&ref=efph_47071_relt_G1791))* Programme Policies (https://sellercentral.amazon.in/gp/help/external/help.html?itemID=521&language=en_IN&ref=efph_521_relt_G1791 (https://sellercentral.amazon.in/gp/help/external/help.html?itemID=521&language=en_IN&ref=efph_521_relt_G1791))* Intellectual property for Rights Owner (https://sellercentral.amazon.in/gp/help/external/help.html?itemID=U5SQCEKADDAQRLZ&language=en_IN&ref=efph_U5SQCEKADDAQRLZ_relt_G1791 (https://sellercentral.amazon.in/gp/help/external/help.html?itemID=U5SQCEKADDAQRLZ&language=en_IN&ref=efph_U5SQCEKADDAQRLZ_relt_G1791))* Additional Guidelines (https://sellercentral.amazon.in/gp/help/external/help.html?itemID=69G3YF8A6VG7C2Y&language=en_IN&ref=efph_69G3YF8A6VG7C2Y_relt_G1791 (https://sellercentral.amazon.in/gp/help/external/help.html?itemID=69G3YF8A6VG7C2Y&language=en_IN&ref=efph_69G3YF8A6VG7C2Y_relt_G1791))

1.1 This Member Agreement is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules made thereunder as amended from time to time. This Member Agreement is an eletrronic contract and does not require any physical, electronic or digital signature.1.2 This Member Agreement located at the website Home - Rent a Scooter in Bangalore & Hyderabad|VOGO SCOOTER RENTALS and mobile application titled ‘VOGO’ (“ Platform ”) is a legally binding agreement between Vogo Automotive Private Limited, having our registered office at No. 9/21, Chakarapani Road Extension, Maduvinkarai, Guindy, Chennai – 600032 and our corporate offices at No. 703, 2nd Floor, Kavi Crest, Bhive Workspace, 22nd Cross, 22nd Main, Sector 2, HSR Layout, Bangalore, 560102 (“Vogo” / the “Company” or “we” or “us” or “our”) and the guest users or registered users of the Platform (shall hereinafter be referred to as “Member” or “you” or “your” or “yourself” or the “User”).1.3 The Member Agreement provides the terms and conditions on which Vogo offers you the access to the Platform for use, purchase of any product or services therein and such other services as are incidental and ancillary thereto (“ Services ”).1.4 The Member Agreement, Privacy Policy, Fee Policy and any other applicable polices (the “ Policies ”), as updated from time to time, govern your access and use of our Platform and Services. This Member Agreement and the Policies are legally binding documents between the Member/ user and Vogo. This Member Agreement will be effective upon your acceptance of the same (directly or indirectly in electronic form or by means of an electronic record) and will govern the relationship and transactions between the Members and Vogo for the access or use of the Services offered through the Platform.1.5 Please read the terms and conditions of the Member Agreement fully before using or registering on the Platform or accessing any material, information or availing Services through the Platform. By downloading, installing, or otherwise accessing or using our Platform or Services (whether in whole or in part), you agree that you have read, understood, and agree to be bound by the Member Agreement. By agreeing to the Member Agreement, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use our Services.1.6 Upon your consenting to the Member Agreement and the Policies of the Company (which are incorporated by reference into this Member Agreement), the Company hereby grants you a limited, personal, revocable, non-assignable and non-exclusive license to use our Services. This license is for the sole purpose of enabling you to use the Services in the manner expressly permitted by this Member Agreement and the Policies.1.7 If you do not agree with the Member Agreement or any other Policies, please do not use the Platform or avail any Services being offered therein. Vogo reserves the right to change the terms and conditions of this Member Agreement or other Policies from time to time and shall give notice of such changes to the Members in a timely manner. Notice to the Members shall be considered given when such notice is indicated and accessible from the first page accessed after the Member accesses the Platform or by email to the Member’s email address provided to Vogo in the Member’s account creation or most recently provided to Vogo, or by SMS to the Member’s mobile number or mobile notification on the mobile application provided during the account creation. Member agrees that the amended terms and conditions of this Member Agreement shall be effective and binding on the earlier of (1) the effective date indicated in such notice; or (2) on the date posted on the Platform.1.8 It will be presumed that Member has received any such notice if and when the Member makes a reservation for a Vogo vehicle after notice of a change to this Member Agreement has been placed on the Platform and/or distributed to the Member by email or SMS or mobile notification on the mobile application. By making a reservation after receiving notice of any changes to the Member Agreement, the Member assents to and will be bound by such changes to the Member Agreement. Member may decline such changes by discontinuing trips under the Member Agreement.1.9 In the event of any conflict between this Member Agreement and any other document with respect to the Company’s other programmes, the Member Agreement shall override any such document except otherwise set forth from the Company in writing.1.10 As a company we have zero tolerance towards any kind of discrimination and strictly condemn any such actions. We do not discriminate on the basis of age, caste, creed, race or gender.Access to the Services2.1 It is your responsibility to ensure your equipment (computer, laptop, netbook, tablet or other mobile device) meets all the necessary technical specifications and is compatible with our Services to enable your access and use of the Services.2.2 You must ensure that the details provided by you are accurate and treat such information as confidential. Based on the information provided by you to us, you may be provided with a login identification (such as a username and password or any other identifier). You are solely responsible for all activities that occur under your login identification and must notify us immediately of any unauthorized use or other security breach relating to your login identification.2.3 We reserve the right to block, disable or delete any login identification, at any time, if in our opinion, you have failed to comply with any of the provisions of the Member Agreement or any other Policies, or if any details you provide for the purposes of registering as a user of the Services prove to be false or a misrepresentation.2.4 You consent to any collection, use or disclosure of personal information or personally identifiable data required to provide you with access to the Services or to deliver the Services to you, as per the Privacy Policy.2.5 You agree that we may collect and use technical data and related information, including but not limited to technical information about your device, system and application software, and peripherals, that is gathered periodically, to facilitate the provision of software updates, product support, and other services to you (if any). We may use this information as per the Privacy Policy, including without limitation to improve our products or services or technologies.2.6 The operation of our Services includes periodic delivery to you of offers, coupons or other information that may be of interest to you based on your stated preferences or your location.Persons Permitted to Drive Vehicles3.1 Only active Members in good standing, as decided solely by Vogo, shall be allowed to drive Vogo vehicles. Non-members are expressly prohibited from riding a Vogo vehicle at any time.3.2 Notwithstanding, anything contrary contained in this Member Agreement, the Member booking the ride must ensure that any other person having a valid and effective driving license drives Vogo vehicle only with the prior written consent of Vogo, failing which the Member originally booking the vehicle shall be solely liable to indemnify Vogo without any limitation for any loss suffered by Vogo arising from, incidental to or related with such unauthorized usage of the vehicle.3.3 Satisfying the eligibility criteria required to become a Vogo Member does not automatically render an applicant the right to become a Vogo Member. Acceptance of the applicant’s membership is subject to approval by Vogo at its sole discretion.3.4 Should any Member’s driving license expire or be revoked, authorization to drive Vogo vehicles shall expire immediately, Vogo shall be notified immediately or not later than 3 (three) working days of such expiry or revocation by the Member by email forthwith upon such expiry or revocation.3.5 By applying for membership, each applicant authorizes Vogo and Vogo reserves the right at its sole discretion to obtain his/her driving records from the jurisdiction in which the applicant is licensed. Because riding a Vogo vehicle requires maintaining a good driving record, Vogo may periodically check Member’s driving records and reserves the right, at its sole discretion, to suspend or terminate the Membership of any Member, who does not meet Vogo’s driving eligibility requirements. Member agrees to promptly report to Vogo any suspension or revocation of his/her driving license, or any tickets/citations/conviction related to any traffic violation including but not limited to riding without a helmet, riding under the influence of drugs or alcohol, riding while intoxicated, reckless driving, exceeding the speed limit, jumping the traffic signal or sending an SMS/talking on phone while riding. Vogo can suspend or terminate the membership of a Member or stop the provision of the Services if Vogo becomes aware of any pending criminal charges or allegations of commission of offences by a Member.Vogo at its own discretion, may issue a warning to first time offenders and may terminate the Member Agreement with the customer in the case of repeated offenders3.6 Member is responsible for providing and maintaining current email, cell phone, residential address (current/temporary and permanent), and other account information with Vogo. Member further warrants that information provided to Vogo shall be absolutely correct and is bound to inform to Vogo promptly, if any change occurs in the information provided earlier including but not limited to cell phone number, residential address, etc.3.7 Member is responsible for keeping any Vogo related password and/or PIN numbers in strict confidence and to not make passwords or PINs available to third-parties, should a PIN or password be reduced to written or electronic form, the Member will be responsible for any associated costs and/or damages in connection with unauthorized use of the Member’s account by third-parties. If a Member has reason to believe a third-party may have obtained unauthorized knowledge of a password and/or PIN, Member agrees to change the compromised password and/or PIN instantly and simultaneously notify the Company of such unauthorized use.Prohibited Uses4.1 Vogo is strictly meant for personal use by Members. The use of a Vogo vehicle under the following conditions is prohibited:for any speed race, rallies or competition;for the purpose of towing, pushing, or propelling any trailer or any other vehicle, whether or not such vehicle belongs to Vogo;for the primary business purpose of transporting people or operating a taxi or any other delivery services;by any person who is under the influence of (i) alcohol or (ii) any drug or medication under the effects of which the operation of a vehicle is prohibited or not recommended. A zero-tolerance policy is adopted and a limit of 0.0% ABV applies;in the carrying out of any crime or any other illegal activity;to undertake any political rallies, protests and such other activities in furtherance of a political agenda or campaigns, rallies or protests of any nature;indulging in any imprudent, negligent, or abusive manner or for any abnormal use of the vehicle;by any person who has provided Vogo with false information or whose representations are determined to be false (including, without limitation, regarding his name, age, or address);for riding a Vogo vehicle outside of India or any prohibited areas within India;for riding while using a mobile phone or any other mobile communication device in any manner whatsoever, including while sending an SMS, emailing, using a cell phone with or without a hands-free device, otherwise using a mobile communication device that may distract you from riding or otherwise engaging in similar activities that may be prohibited by applicable laws;for using Vogo vehicle to transport flammable, poisonous, or otherwise hazardous substances for other than legally permissible household use or in amounts greater than what is usually consumed in a household;for transporting objects with Vogo vehicle that could – due to their size, shape, or weight adversely impact the vehicle’s handling safety or that could damage the interior of Vogo vehicle or, by virtue of such object(s) protruding outside, affect the safety of vehicles driving in the vicinity of Vogo vehicle; andfor transporting more passengers than the prescribed seating capacity of the vehicle by manufacturer of the vehicle.4.2 Theforegoingexamplesarenotintendedtobeanexhaustivelist.Anyunreasonable, unwarranted, illegal, unethical or inappropriate use of a Vogo vehicle except the personal use for travel, as determined by Vogo in its sole discretion, may be deemed a violation of these terms and conditions. Vogo may report to the authorities any use of a Vogo vehicle or other activities that are in violation of local, state or national law or in violation of these terms and conditions.4.3 Vehicles cannot be used for commercial purposes. Further, Vogo vehicles cannot be used or ridden outside the city/ jurisdiction limits for which use of the vehicle has been chosen by the member. For instance, any Vogo vehicle booked by a member in Bangalore cannot be used or ridden outside Bangalore city limits, or any Vogo vehicle booked by a member in Hyderabad cannot be used or ridden outside Hyderabad city limits. In this regard, the Member shall exercise due knowledge, caution and restraint in ensuring that the vehicles are used strictly within the city/ jurisdiction limits selected by the Member.4.4 Vogo may immediately suspend or terminate the use of its Services by any Member for violation of any of the terms and conditions of the Member Agreement or any of the Policies. Upon suspension or termination, any existing reservations of the Member may be cancelled by Vogo at its sole discretion. In addition, the Member will be absolutely responsible for any and all, losses, damages (direct/ indirect), costs, charges, fees and expenses incurred by Vogo, as a result of such breach of any of the terms and conditions of the Member Agreement and the Member shall be required to fully indemnify Vogo. Further, the Member unconditionally and irrevocably agrees that Vogo reserves the right to pursue remedial action to recover the losses/ damage suffered by Vogo from the Member/ Member’s properties, including but not limited to his/her legal heirs/representative’s properties. Vogo acknowledges and agrees that the remedial action pursued shall not constitute any amount of force or coercion.4.5 Please be informed that Vogo may track usage of the vehicle by the customer via GPS devices installed on the vehicles, and further that the vehicles may be equipped with immobilizer systems for safety and security purposes. If any Vogo vehicle is being subject to unauthorized access or is being subject to any of the restricted or prohibited conditions mentioned here, then Vogo reserves the right to remotely activate the immobilizer system on the vehicle, and immobilze the vehicle that in the reasonable view of Vogo is being subject to unauthorized access or any of the restricted or prohibited conditions mentioned here. The view and decision of Vogo shall be final, and Vogo reserves the right to undertake such measures based on its reasonable view and judgment in such matters, without prejudice to other rights of Vogo against the Member (including those enumerated in Clause 4.4 above). The costs and expenses involved in the losses/ damage suffered by Vogo on account of immobilizing the vehicle as well as towing/ restoring the vehicle as well as any related costs and expenses shall be solely to the account of the Member, and the Member shall be required to fully indemnify Vogo on this account.4.6 Vogo expressly asserts that its Services are not solicited nor intend to be solicited to people under the age of 16.Reserving Vogo Vehicles5.1 Reservation is required for all potential booking. Member must always reserve a vehicle in advance of use and will be billed for usage fees at the time of reservation as provided in the Platform. Member is required to fulfil the below mentioned conditions at the time of taking the possession of the Vehicle for scheduled ride/trip:Member must carry his/her original driving licence, which is being shared with Vogo at the time of opening of account/booking of the ride with Vogo. Member must show the same to the representative of Vogo available at location, where the possession of the Vehicle is supposed to be taken by the Member;Member must carry and support Vogo in capturing the image of any one out of followingdocuments in original, as an additional document to be placed on records of Vogo to justify his/her identity:EPIC (Electoral Photo Identity Card), commonly known as Voter ID; orValid Passport; orAadhaar card from Unique Identification Authority of India; orGovernment Department (Including Public Sector Undertakings) Identity card; orIdentity Card of Tier 1/2 universities, colleges, educational institutions, which contains both photo and address.Member must cooperate with the representative of Vogo in taking a photo of the vehicle along with Member, which is meant for safety of the Member and for record purposes of Vogo; andMember shall be held solely responsible, if any of the above conditions are not being completed successfully at the time when possession of the vehicle was supposed to be taken by the Member and Vogo reserves the right not to handover the possession of the vehicle. Consequently, the booking will stand completed without any further onus of Vogo to refund or return the booking amount.5.2 If you wish to cancel a reservation or shorten the period for which a vehicle has been reserved, you must do so in advance, in pursuance of the Fee Policy.5.3 If you wish to extend a reservation, you may do so only if following conditions are fulfilled:the online payment for the extension has been made and successfully received by Vogo;the vehicle is available for use for the extension period (for example, it is not reserved by another Member); andthe request to extend is completed prior to the scheduled expiration time of your existing reservation.In case, any of the above conditions are missing after the expiry of the booking (initial or immediate prior) then you will be deemed to possess the vehicle without authorisation and must hand over the vehicle to Vogo’s parking or its representative without fail/ delay. A delay beyond one hour from the expected handover time of vehicle or after the expiry of booking as the case may be, will render you guilty of breach of trust and your involvement in theft of such vehicle shall be presumed without any doubt.5.4 In the event your reservation is not extended successfully (even if you have put in a request for extending the reservation but which has not been confirmed or has been denied by Vogo for any reason) and you do not return the vehicle to the correct and designated Vogo space by the end time of your reservation, Vogo reserves the right to initiate the civil and/ or criminal proceedings against you and simultaneously will make all reasonable efforts to take possession of the vehicle from you immediately or any time thereafter, and at any location.5.5 For avoidance of any doubt:You will be charged late fee, inconvenience fee and any other charges applicable as per our Fee Policy from the scheduled end time of your booking till the time the vehicle is actually recovered by Vogo;You will be charged any additional costs viz; legal attorney fees, consultants fees, travel costs, etc. incurred by Vogo in taking possession of the vehicle from you; andYou will not be provided any compensation or alternate means of transportation in such case and will not have the right to ride in Vogo vehicle any more. You shall hold Vogo, its officers, employees, agents and affiliates harmless against any claim in connection with the vehicle and/or its re-possession and shall irrevocably and unconditionally indemnify Vogo against any cost, loss or liability suffered by Vogo arising out of or in connection with any claim made by a third party against Vogo in relation to the vehicle and/or its re-possession.Vehicle Pick-Up and Return/Vehicle Condition/Stolen Vehicles6.1 You must pick up the selected vehicle at its designated Vogo parking space and return it secured, clean, and in good working order, to the correct and designated Vogo space by no later than the end time of your reservation.6.2 Prior to taking possession of a vehicle, you must do an exterior walk-around and an interior look-over. Before riding the vehicle, you must advise Vogo of any damage or abnormality encountered on the vehicle or in the operation of the vehicle. If Vogo is not notified of a problem at the start of a reservation, you will be deemed to be responsible for any problem with the vehicle discovered or reported after your reservation, including, without limitation, damage to the vehicle or lack of cleanliness. You may be charged a damage fee, a cleaning fee, or other applicable fees, and Vogo may suspend,or may even terminate your membership in lieu of such damages.6.3 You must leave all the original documents including but not limited to registration certificate, insurance policy, tax payment challans, self-drive licenses, pollution clearance certificates, vehicle’s key, key fob, or other starting device to the vehicle in its designated position in the vehicle at the conclusion of your reservation. You must advise Vogo immediately if you fail to leave the original documents mentioned hereinabove, key/ fob/ starting device, parking pass, or toll payment pass (if applicable in the vehicle.) and this causes inconvenience to Vogo or another Member, you will be charged the hourly rate for the vehicle until the, original documents, key/key fob/starting device/parking pass/toll payment pass is returned safely to Vogo and you will remain responsible for the payment of charges against the usage of the vehicle during such period. You may also be charged a fee at Vogo’s sole discretion to replace any of the items missing from the vehicle.6.4 The end of the trip is being confirmed by either: (a) specific completion of closing checklist at the end of trip; or (b) an SMS message to Vogo provided number to notify of such intent; or (c) by unwarranted breakdown/accident of the vehicle.6.5 Reserving Member is responsible for all charges and costs incurred related to Vogo vehicle for the entire period of the reservation and until the vehicle is returned, secured, closed, locked and serviceable (all accessories off, key out of ignition and in proper place, toll payment pass and parking pass and other accessories in the vehicle) to its designated location. Vogo vehicles must be returned no later than the end time of the reservation and the Member scheduled trip/ride comes to an end automatically and will be governed as per the provisions of Clause 6.3 above if extension is sought.6.6 Member is required to report to Vogo immediately any condition that impairs the driving functionality of the vehicle, such as poor driving feel or external or internal damage that renders the vehicle unsafe, including but not limited to, missing or inoperable signal or driving lighting, broken or missing rear-view mirrors.6.7 Notwithstanding anything contrary contained under this Member Agreement, any damage caused to vehicle/Vogo because of your wilful misconduct or gross negligence, during such time when the vehicle is not in motion, will attract charges/ fees as per the sole discretion of Vogo, in addition to the right of Vogo to claim full indemnity of all damages, claims, costs and expenses from the Member.6.8 Stolen vehicles or any accidental incidents must be immediately reported to Vogo and the nearest police station with a detailed written complaint based on actual facts. Member shall ensure that such complaint shall not contain any discrepancy, inconsistencies or distortions from actual facts as the same would be detrimental to a valid insurance or other claim by Vogo. The Member will be solely liable without any demur, for any loss due to a discrepant, inconsistent or distorted complaint or information by the Member. Further, the Member expressly agrees and accepts that Vogo shall not in any manner be held liable for any such stolen vehicles or accidental incidents.6.9 In the event that Vogo is unable to claim insurance for any reason, then the Member shall indemnify Vogo to the fullest extent in lieu of the loss or/and damage resulting directly or indirectly from such theft or accident.6.10 You acknowledge and agree that riding a Vogo vehicle involves an inherent risk of personal injury and you undertake and assume this risk in entirety for yourself, any person riding with you as a pillion (whether or not such pillion is a Member) and any participant Member who may be riding the Vogo vehicle reserved by you in accordance with Section 3 of this Member Agreement.6.11 You hereby agree hereby to release and discharge Vogo in perpetuity from and of any and all claims, demands, rights and causes of action of whatever kind or nature, arising from and by reason of any and all known and unknown, foreseen and unforeseen bodily and personal injuries (including without limitation to fatal injuries) and the consequences thereof, whether or not caused or contributed to in whole or in part by a defect in the vehicle or in any way connected with the vehicle.6.12 Vogo expressly asserts that the liability of Vogo towards third-party claims arising out of, related with or incidental to this Agreement, shall be limited and subject to Section 13 of this Agreement.6.13 Members expressly agrees and accepts that Vogo, shall not be held liable for any direct and indirect losses or/and damages which may arise from, be related with or incidental to the following without limitation:breach of the terms and conditions of the Member Agreement by the Member;breach of any applicable laws by the Member;the Member undertaking any activity specifically prohibited under Section 4 of the Member Agreement;theft of the vehicle;accidents caused by the Member; andunauthorized use of the vehicle by the Member or use for any prohibited or restricted activities by the Member.Safety7.1 Seat Belts and Child Restraints: Member is responsible for:Complying with all applicable speed limit and child restraint laws. It is being made crystal clear that Members must abide with the maximum speed/ weight limit and any other instructions being displayed/ communicated by the authorities through marks or sign boards in various locations of the trip;Protecting all children by properly using any child passenger restraint system that complies with all safety standards applicable in the jurisdiction where the trip is initiated and where Vogo vehicle is driven during such trip.In case of the vehicle being a scooter or motorbike, we provide 2 (two) half helmets for your convenience but we strongly recommend that you carry your own full helmets.7.2 Vogo tracks usage of the vehicle by the customer via Global Positioning System devices and also equips the vehicles with immobilizer systems which can be activated remotely. You agree and accept that such tracking and systems are only a necessary and reasonable measure undertaken by Vogo in pursuance of the safety of its Members and its vehicles, and does not constitute an infringement on any of your rights including without limitation your right to privacy, data protection, movement, etc.Securing Vogo Vehicles8.1 Each time Member parks a Vogo vehicle (either at the end of the reservation or during the reservation period), the Member is responsible for securing the vehicle from external factors including human or general known adverse weather conditions.8.2 Vogo prescribes all its Members to take full responsibility of their belongings. In case any Member claims to have left back any luggage or any phones or personal music devices inadvertently in a Vogo vehicle after the Member completes his/her reservation, then Vogo shall endeavour to locate the lost belongings on a “best-effort” basis provided the Member notifies Vogo of the same within 90 (ninety) minutes of the successful return of such vehicle post completion/termination of the reservation, but Vogo shall not be held responsible for any loss or damage incurred by the Member in any such circumstances.Fees And Eligible (Reimbursable) Expenses9.1 The Services are subject to Vogo’s Fees Policy available on the Platform. It entails the scenarios which covers all the fees including but not limited to rentals, excess kilometre riding charges, late fees, late charges, extensions fees, penalties or fines, if any etc.9.2 An “Eligible Expense” is defined as;an expense incurred by the Member for minor (under INR 1000 i.e. Indian Rupees One Thousand Only) routine maintenance on Vogo vehicles, such as tyre puncture in case of a bike, etc. orany expense in excess of INR 1000 (Indian Rupees One Thousand Only) that is authorized in advance of reservation by a Vogo representative, via email.9.3 If a Member pays for an eligible expense, he or she must keep the invoice which is subject to fuel test more particularly mentioned in the Fee Policy, which conspicuously captures the date and time showing that it was incurred during the reservation period.9.4 The Member must print his or her name on the receipt and give a physical original hard copy of the receipt to a Vogo vehicle attendant after his/her reservation.9.5 Vogo will reimburse the Member or credit the Member’s account, post the verification of claim and corresponding invoices. No reimbursement or credit will be given without an invoice, or if the invoice is submitted later than 3 (three) days from the reservation date.

Food shortages in Russian cities, and the refusal of the army to fire on demonstrators.Before the First World War, the idea that there would be a revolution in Russia 'some day' was almost taken for granted. The country's form of government was seen as inherently unstable. Absolute monarchy (the Tsar actually used the term 'Autocrat' as one of his official titles) meant that violence seemed to be the only way to express dissent against the government.Assassination was commonplace: Nicholas II's own grandfather Tsar Alexander II had been murdered in 1881; two successive Russian Interior Ministers were murdered, Sipiagin in 1902 and Plehve in 1904; the Tsar's uncle Grand Duke Sergei was assassinated in 1905, and the Russian Prime Minister Stolypin in 1911.Furthermore, in 1905 there had been a revolution, characterised by mass demonstrations, strikes and military mutinies. The Tsar suppressed it by a mixture of repression (about 13,000 executions, 75,000 people imprisoned) and concessions — such as the creation of an elected parliament, the Duma. However, in practice the Duma turned out to be a meaningless token. It had no power to appoint or dismiss government ministers (the Tsar alone could do that), and the Tsar could veto any proposed legislation. It did, however, provide hope that things could change in the future.(There is a theory that violent revolutions don't happen when people are poor and desperate and without hope. Instead, they happen when things are gradually starting to improve, but too slowly. People can see that change is possible, and become frustrated and angry at those holding it back.)Russia's social and economic situation was also rife with tension. Serfdom had been abolished in 1861, but the former serfs were obliged by law to pay their former masters for their freedom. These payments were staged over many years and were extremely high, forcing many peasants into long-term debt. The plots of lands allocated to former serfs were tiny, barely able to support a family; while the nobility, the Tsar himself and the Church continued to own over half the land in Russia. Adding insult to injury, it was notorious that the peasants had to intensively cultivate their small farms to wring the last sack of grain from the land; while the nobles and Church rarely bothered, and often let portions of their vast estates run to waste through neglect. For the struggling peasants, this aroused intense resentment and anger.Many of the poorest peasants gave up trying to make a living as farmers, and sold off their land to pay their debts. This created a growing class of landless agricultural labourers — what the Marxists called the 'rural proletariat'. At the same time, a minority of peasants were able to buy up the land being sold by their debt-ridden neighbours, at bargain prices, and thus became prosperous.This development was encouraged and assisted by the Tsar's government after 1906: his prime minister Stolypin hoped that these 'strong and sober' peasant landowners would eventually develop into an English-style class of minor landed gentry, prosperous and firmly supportive of the monarchy. In the villages, though, their new-found wealth at the expense of their poorer neighbours was often resented. The new landowners were nicknamed 'kulaks', a Russian word that means 'fists', referring to their supposedly greedy and grasping nature.Before the 20th century, Russia had little in the way of industry. That began to change after the 1905 Revolution, and the change accelerated when the First World War began. Huge new factory complexes sprang up around the major cities like Moscow and Petrograd, to manufacture the millions of shells, rifles and other munitions needed for the war effort. Tens of thousands of peasants displaced from their farms found employment here, living in dreary barracks-like accommodation and enduring low pay and harsh conditions. Socialist ideas found fertile soil among them.The fact that Russia’s industrial working class, although comparatively small in total numbers, was concentrated right around the capital city and the main centres of communication would prove a major factor in the events to come.As such, Russia in 1914 was a powder keg waiting to explode. The nobles and intellectuals were angry at their lack of representation in the Tsar's government. The peasants were angry at their poverty and the vast estates of the nobles apparently going to waste. The workers were angry at their exploitation by the bosses.Some of the Tsar's advisers believed that a victorious war would unite the people behind their emperor in a tide of patriotism and national feeling. It might even have worked, at least for a time — except that the First World War was anything but victorious for Russia.The Tsar's government made two mistakes early in the war which seemed reasonable at the time, but in hindsight were disastrous.First, they conscripted most of the railway workers who maintained and operated Russia's railway network. Only a skeleton staff was left to keep the service running. This was seen as a purely temporary expedient: nobody expected the war to last more than a few months, and it was seen as vital to mobilise the largest possible number of troops to defeat the enemy.Russia wasn't the only country to take such measures. However, in their case it backfired badly, because the general level of education and technical skills training in Russia was significantly lower than in western European countries, and so it wasn't as easy to train up replacement workers once it became clear that the war would last for years. Furthermore, the Russian military disasters on the front lines meant that the existing railway workers couldn't be released to go back to their civilian jobs; they were too badly needed, or else dead or prisoners.That meant that by 1916, the Russian railway network was starting to grind to a halt, with a two-year backlog of unfulfilled maintenance requirements. The trains that were still running had to be devoted to military needs, carrying troops and munitions to the front line: so the civilian economy suffered greatly. Inflation soared as full employment in the cities gave people money, but the shops were almost empty of goods to buy, making that money worthless.The second mistake was a more symbolic one. The Tsar's cousin Grand Duke Nicholas had originally commanded the main Russian armies, but in 1915 he suffered a serious defeat as the Germans conquered Russian Poland. On 21 August 1915, therefore, the Tsar demoted his cousin and took personal command of the Russian Army. This was intended to boost morale — but it meant that as the Russians suffered further defeats, the Tsar himself would be considered personally responsible for them. He couldn't shrug off the blame onto a subordinate after he made such a public show of taking command. In addition, his focus on military affairs meant that he neglected domestic policy; leaving it mostly in the hands of his wife, who herself was under the malign influence of the religious mystic Rasputin.In the winter of 1916-17, things were going badly. The Brusilov Offensive of the previous summer, which had started so hopefully against Austria-Hungary, had ended in stalemate and over half a million Russian casualties once Germany got involved. The Tsar was seen as the main obstacle to victory, or even a negotiated peace.Furthermore, Russian infrastructure had finally ground to a halt. Food was piling up in the warehouses and barns of the south, with farmers unable to sell it or ship it anywhere useful. In the cities of the north, like Moscow and Petrograd, people were beginning to starve. Petrograd was receiving only one-sixth of the daily grain supply it needed to adequately feed its people.On 7 March 1917, which was 22 February according to the old Julian calendar still in use in Tsarist Russia, workers at the Putilov Company factory outside Petrograd, which made artillery, called a strike to protest against working conditions and government policy.The following day, Thursday 8 March (23 February Old Style), the women of Petrograd organised a mass demonstration in honour of International Women's Day. They were protesting against food shortages; even bread was expensive and hard to come by. Groups of women marched out to the factories and invited the striking workers to join their protests. Demonstrators filled the streets. Bakeries were attacked by the hungry crowds.On 9 March (24 February OS), the protests continued. Around 200,000 demonstrators, men and women alike, marched through Petrograd carrying red banners. They no longer merely demanded bread: now they called for an end to the war and the overthrow of the monarchy. There were reports that some of the demonstrators had started singing the French revolutionary hymn La Marseillaise. (Russian words to the song had been composed back in 1875.)News of this came to the Tsar in his military headquarters at Mogilev. Alarmed, he telegraphed orders to the commander of the Petrograd garrison, General Khabalov, ordering him to suppress the demonstrations by force. On 10 March, the third day of the street protests, troops confronted the protesters; but the conscript soldiers often refused to obey orders to shoot them.The same happened the next day: and some of the soldiers even took off their uniforms and joined the demonstrations. One notable incident was when the Volynsky Life Guards Regiment, an elite unit that was part of the Tsar's personal guard, disobeyed a direct order to fire on the crowd and instead shot their rifles harmlessly into the air. Even more dramatically, when the Pavlovsky Life Guards were given a similar command, the soldiers instead shot the officer who had given them the order!However, not all the soldiers in Petrograd disobeyed orders: 169 demonstrators were killed on 11 March and over a thousand injured.These violent events prompted the chairman of the Duma, Rodzianko, to send a panicky telegram to the Tsar warning of disaster:The situation is serious. The capital is in a state of anarchy. The Government is paralyzed. Transport service and the supply of food and fuel have become completely disrupted. General discontent is growing ... There must be no delay. Any procrastination is tantamount to death.Nicholas dismissed this warning as needlessly alarmist and demanded harsh action by his generals.On Monday 12 March (27 February OS), the fifth day of the street protests, the soldiers of the Volynsky Life Guards mutinied, in protest against their orders the previous day to fire on an unarmed crowd. By the afternoon several more regiments of the Petrograd garrison had joined them. They took over the State Arsenal, and began distributing the 40,000 rifles stored there to the waiting crowds of protesters.By nightfall, around 60,000 mutinous soldiers and tens of thousands of armed workers and protesters were in control of Petrograd. Government buildings were attacked and political prisoners released from the jails.Some of those prisoners had, before their arrest, been members of the Menshevik faction of the Russian socialist party. In the evening of 12 March they began organising a revolutionary government for the city. The workers of each factory and the soldiers of each regiment were invited to elect a representative to attend meetings of what became known as the Council of Workers' and Soldiers' Deputies. Since the Russian word for 'council' is soviet (Совет), this body is more commonly referred to as the Petrograd Soviet.At the same time, the Duma also attempted to make itself relevant by forming a Provisional Committee, under Rodzianko, which called on the Tsar to share power with them and make Russia a constitutional monarchy. The Tsar, still not taking the situation seriously enough, refused.The following day, 13 March (28 February OS) the revolution spread outside the capital as the workers of Moscow emulated those of Petrograd and seized control of the city. The Russian Baltic Fleet, based at Kronstadt just outside Petrograd, mutinied and joined the rebels. Most of the soldiers and officers in the capital still loyal to the Tsar went into hiding.The Tsar finally realised that the situation was serious, and organised a train to carry him back to Petrograd to take personal command of suppressing the revolt. His train began making its slow, painful way across Russia's creaking and dilapidated railway network.On 14 March (1 March OS) the Petrograd Soviet issued its infamous General Order Number One. This called on all the soldiers and sailors of the Russian armed forces to set up their own elected regimental soviets, to control their units in place of the Tsarist officer corps; and to send representatives to the Petrograd Soviet. The order also stated that soldiers should obey the orders of the Tsar or the Duma only when these did not contradict the authority of the Soviet.Meanwhile, the Tsar's train had become stuck in a railway siding near Pskov, many miles from his destination. The train had been diverted there by revolutionary railway workers.On Thursday 15 March (2 March OS), a delegation from the Duma reached Nicholas in his railway carriage near Pskov. They called on him to abdicate, claiming that the only hope of preserving the monarchy in Russia was for him to take personal responsibility for the crisis and step down in favour of an untainted heir.Nicholas hesitated, asking for time to consider his options; but the delegation insisted, and produced signed statements from senior army leaders showing that they had also lost confidence in the Tsar. Faced with this unanimous opposition, Nicholas reluctantly signed a statement of abdication.Nicholas's only son (he also had four daughters), Alexei, was a 12-year old haemophiliac. His condition was incurable, and the slightest cut or bruise was potentially life-threatening. It was not believed that he could survive long, and Nicholas decided that he would not make a suitable Tsar in this moment of crisis. As such, although Nicholas originally intended to make Alexei his heir, he changed his mind and instead declared that his younger brother, the Grand Duke Michael, would be the next Tsar. (There was some doubt among lawyers as to whether Nicholas had the power to remove his son from the succession, but such quibbles would soon become irrelevant.)Meanwhile in Petrograd, the Provisional Committee of the Duma had come to an uneasy power-sharing agreement with its rival for authority, the Petrograd Soviet. This resulted in the formation of a Provisional Government, headed by Prince Lvov as Minister-President. This body was positioned as a temporary caretaker government, which would organise national elections later in the year under universal suffrage — including women, making Russia one of the first countries in the world to allow women to vote in national elections. This election would create a Constituent Assembly which would be empowered to draw up a new democratic constitution.Nicholas's abdication document was signed at 11:40 pm on the night of 15 March. The following morning, the accession of Emperor Michael II was proclaimed to the Russian people. This came as a surprise to Michael himself, who was under house arrest in Petrograd and had no idea what his brother was planning to do.A delegation from the Provisional Government arrived at Michael's apartment that morning to discuss matters. Michael was reluctant to accept the Tsar's crown: we can assume that he feared it would put him in an impossible position and possibly in danger for his life. However, his public statement was idealistic and principled: he said that he would respect the wishes of the proposed Constituent Assembly. If the Russian people, through their freely elected representatives, called on him to become their Tsar he would accept; but the decision would be theirs. Until that moment, he declared, the Provisional Government should hold power.As such, Russia effectively became a monarchy without a monarch. Nicholas was reportedly appalled by his brother's renunciation of the throne, but by now he was also under house arrest and powerless to intervene. Six months later, on 1 September 1917, Russia was formally proclaimed to be a republic. Grand Duke Michael was unperturbed by this, writing in his diary "What does it matter which form the government will be, as long as there is order and justice?"(Sadly, he would be dead within a year, and Russia would not experience order and justice for a long time to come.)The Provisional Government ruled Russia for the next eight months, and at first it was widely welcomed as a move towards democracy and openness. However, it was unable to halt the growing crisis; indeed, matters became even worse under its rule. Its decision to see itself as purely a caretaker government, holding power temporarily until the Constituent Assembly could meet, was noble and idealistic: but also meant that they were reluctant to take any decisive action or make any firm decisions. Matters were allowed to drift: which gave an opportunity to the Bolsheviks who were willing to offer simplistic, populist solutions to complex problems.The first problem was that the Provisional Government insisted on continuing the war against Germany. In July 1917 they even attempted an offensive, named after the minister of war Alexander Kerensky, over roughly the same ground as the previous year's Brusilov Offensive. The Kerensky Offensive was a disaster: in just three weeks the Russians suffered 40,000 killed, and rather than gaining territory were forced to retreat 150 miles by a German counter-attack. Many Russian units mutinied or refused to obey orders: their officers blamed the revolutionary committees set up on the instructions of the Petrograd Soviet, but in truth it's more likely that the soldiers simply saw no point in getting killed in a war which none of them believed in any longer.Over the course of 1917, the Russian army virtually disintegrated. Millions of soldiers just turned their backs on the enemy and went home. The Germans deliberately remained passive, for the most part, in order to avoid provoking the Russians into a Great Patriotic War-like mood of nationalist reaction to invasion. They were happy to wait for their opponent to collapse on its own.The second issue was land reform. The peasants were angry at the nobles and prelates who held such large estates while they had to scrape by with so little. A political party known as the Socialist Revolutionaries (SRs), who leaned towards Anarchism rather than Marxism, gained widespread support in the countryside by advocating direct action. The abolition of the monarchy, removing the main pillar of the Establishment that also supported the aristocracy and the Church, triggered the spread of radicalism.Over the course of 1917, people in the villages increasingly took matters into their own hands by forcibly occupying the great estates and dividing them up between the local peasants. The Socialist Revolutionaries cheered them on. The Provisional Government wrung its hands and complained that while they agreed that the peasants had a valid complaint and land reform was a worthy cause, they should avoid any illegal actions and wait for the Constituent Assembly. Nobody in the countryside took much notice of them.Finally, the food situation remained critical. The arrival of summer and the relative quietness of the war front allowed famine to be averted for the time being, but there was still too much food in the countryside and too little in the cities.In the face of these problems, Lenin and the Bolsheviks offered a simple slogan: Peace, bread and land.Lenin condemned the First World War as a "war of conquest ... so that the Russian capitalists might plunder other nations" (in alliance with their British and French fellow-capitalists). He demanded an immediate end to the war, a peace 'without annexations or indemnities'. Naively, the Bolsheviks believed that Germany would be willing to accept such a deal, and everybody could just stop fighting. The Treaty of Brest-Litovsk would come as a horrible shock to them.As for bread, he blamed war profiteers for the shortages: the capitalists in the cities and the kulaks in the villages, who were accused of hoarding food in order to push up prices and make profits. If he'd been a fascist he might have levelled similar accusations against Jews; populists on both right and left often find it helpful to direct the people's anger against a suitable scapegoat. After the Bolsheviks seized power they instituted so-called 'War Communism' (in June 1918) which included the confiscation of all food surpluses, beyond the minimum needed to feed themselves, from the peasants and the rationing of the food acquired in this way by central distribution centres. While it helped prevent famine, War Communism was hugely unpopular, and was abandoned in 1921 after the Civil War was over.Regarding land, Lenin's policy was simple: he declared that the land seizures by the peasants should be treated as permanent and legal. This went against orthodox Marxist doctrine, which called for the collectivisation of land instead of its division among peasant landowners. Some of his own Bolshevik supporters were outraged, while the Social Revolutionaries accused Lenin of stealing their policies. Eventually, after Lenin's death, Stalin would reverse this policy and impose collectivisation after all, causing widespread death and misery.Nevertheless, in 1917 millions of Russians were attracted to a decisive leader who promised quick solutions to their problems by using simple, easy-to-remember slogans. They rejected the establishment insiders and the tired old political elite of the Duma, and turned to Lenin and the Bolsheviks.The actual Bolshevik seizure of power on 7 November 1917 (25 October Old Style), supported by the Petrograd Soviet, was more in the nature of a military coup than a mass revolution. However, the Bolsheviks allowed the election to the Constituent Assembly to take place a couple of weeks later on 25 November (12 November OS). This was Russia's first and only free nationwide election before 1990.The Bolsheviks won 24% of the votes, with 10 million people voting for them. However, the Socialist Revolutionaries won the election, with 17 million votes and 41% of the electorate. Liberal and Conservative parties combined won less than 10% of the votes. Bolshevik support was concentrated in the cities and the armed forces, while the rural districts voted for the SRs.Following the election, the Socialist Revolutionaries split into 'Left' and 'Right' factions. The Left SRs formed a coalition with the Bolsheviks, while the Right SRs opposed them.The Constituent Assembly first met in Petrograd at 4:00 pm on 18 January 1918. The session was dominated by Right SRs, who strongly criticised Lenin's policies. In response the Bolsheviks and Left SRs walked out of the building. The remaining politicians carried on debating until around 4:00 am the following morning, then went home. The next day they found troops loyal to the Bolsheviks stationed around the building, who refused to let them in. Lenin announced that the Assembly was dissolved, after just 12 hours of meeting.At this point it was clear that the Bolsheviks had rejected 'bourgeois' democracy. The Left SRs continued to cooperate with them for a while, while the other socialist parties went into opposition and in many cases into hiding. The Treaty of Brest-Litovsk, signed on 3 March 1918, outraged many of the remaining SRs who saw it as an abject surrender to monarchist-capitalist Germany. Indeed, rumours began spreading that Lenin was a German agent deliberately sent by them to sabotage Russia.On 8 June 1918 several of the SR delegates who had been elected to the Constituent Assembly met in Samara, on the River Volga, and announced that by virtue of their election they, not the Bolsheviks, were the legitimate rulers of Russia. This was one of the key events that began the Russian Civil War: but that's another story.