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Expect some behavioral based questions for example ..tell me about a time when you had to work on a group project or tell me about a time you had to deal with an angry customer or tell me about a time you had to work with coworkers from different walks of life. Identify the problem in your story, tell them how you fixed it,and relay a positive outcome. That's the basic way to answer any interview question of this type and if you are experienced at this type of interview you should have scenarios at your disposal to answer the questions.

The pharmacist refused to fill my prescription for pain medicine the day after my spine surgery. They said that it would take 3 days to pre-certify it with the insurance company. Now I wasn’t taking narcotics before. I explained that I had just had surgery. He said “well we cannot fill it on your insurance.” I was covered by two commercial insurances (Cigna and BC/BS). I ended up having to fill it for cash and try to get the money out of my insurance company, which they refused. I wrote to the commissioner of Insurance of my state. BC/BS claimed that all scripts had to be pre-approved. Cigna said they were not the primary insurance.Bizarre that they approved the surgery but the post-op pain medication prescription….No!

At the moment President Obama made that statement, it was technically the truth - since he was basing that on what his team was proposing. It was not yet law, and Obama was trying to “sell” and also “explain” the proposal.Later, there were those in Congress who insisted that “big insurance” be allowed into the room, before they would ever consider voting for it. These congressmen insisted that Blue Cross, and Cigna, and all of the others be allowed into the negotiations. The major insurance corporations, who already were making the entire health care system in the U.S. such a disaster. [NOTE: I will leave it up to the reader to guess what political party those members of Congress might have belonged to, and remember that some members of Congress take a lot of money in contributions from those “big insurance” corporations.]At the moment Obama made that statement, it was true. He was describing his own plan. Before it was law.After big insurance was allowed to enter into the negotiations, that began to change. And, change. And, change.(The same is true of Obama’s other statement, that he made, where Obama claimed “you can keep your own doctor.”)Once the major insurance providers were allowed in, the ACA was now subject to something that would allow those major corporations to “stay alive,” and “keep their profits rolling in,” and “satisfy their corporate board.” The ACA was diminished, and altered, and changed, and modified.The ACA is flawed. It needs to be be fixed. However, right now, the Republicans will not touch it (since they spent the last six years campaigning on how it was the worst thing since cyanide — a terrible exaggeration.)So, as of today, we are stuck with a very flawed law. It is (honestly) better today, than those days when anyone with a pre-existing condition could not even get health coverage. But, it is far more expensive than it needs to be because “big insurance” is still collecting a huge chunk of everything that happens, every time you go to a doctor, or go the E.R., or visit a hospital, or dare to have a surgery.The rest of the planet has figured this out. The U.S. is the last “advanced” nation on this planet that still does not have the balls to tell the major insurance corporations that they can go fuck themselves.