Employment Application For Customer Service Representative: Fill & Download for Free

It can be full form Customer Service Representative (CSR); they interact with customers on behalf of an organization, provide information about products and services, take orders, respond to customer complaints, and process returns. Many customer service representatives work in customer contact centers. Others work in insurance agencies, banks, stores, or other places that have contact with customersOnce I got a call from HR agency for CSR profile as I had mentioned it in my CV.I guess you are looking for something explained below;Definition of the term CSR: The term CSR has been defined as Corporate Social ResponsibilityProjects or programs relating to activities specified in the Schedule; orProjects or programs relating to activities undertaken by the Board in pursuance of recommendations of the CSR Committee as per the declared CSR policy subject to the condition that such policy covers subjects enumerated in the Schedule.Section 135 of the Companies Act provides the applicability of the CSR to a Company i.e.(a) net worth of the company to be Rs 500 crore or more;(b) turnover of the company to be Rs 1000 crore or more;(c) net profit of the company to be Rs 5 crore or more.Further as per the CSR Rules, the provisions of CSR are not only applicable to Indian companies, but also applicable to branch and project offices of a foreign company in India.The activities that can be done by the company to achieve its CSR obligations include eradicating extreme hunger and poverty, promotion of education, promoting gender equality and empowering reducing child mortality and improving maternal health, combating human immunodeficiency virus, acquired, immune deficiency syndrome, malaria and other diseases, ensuring environmental sustainability, employment enhancing vocational skills, social business projects. Under the Companies Act, preference should be given to local areas and the areas where the company operates. Company may also choose to associate with 2 or more companies for fulfilling the CSR activities provided that they are able to report individually.

Every occupation has certain eligibility criteria like level of education, certifications etc.Check her NOC and see if Graduation or any post Secondary degree is a prerequisite.According to information given for 6552 - Other customer and information services representatives, she is eligible as only Secondary School is a requirement so her experience would be valid.According to my personal opinion, I think she is eligible for the program and she can apply. It will not affect her application for permanent residence. She will need at least 1 year of continuous full time work experience that she can validate through a reference letter from employer. Her job duties in the reference letter should align with those mentioned in the link above.Other documents like salary slips are also required.Hope it was helpful.

Here in Finland, Akhlaq Ahmad published his study about labour market discrimination in March.[1]In his study, he sent 5,000 job applications to employers in low-paid fields, with the aim of finding out how much one’s name influences the probability of being invited to a job interview.Ahmad created five groups of job seekers representing different ethnicities: Finnish-born, English, Russian, Iraqi, and Somali. Then he sent job applications to 1,000 vacancies from each of these groups through the website of the employment services, in the fields of restaurant work, catering, retail, office work, cleaning, and customer service.All imaginary job seekers were identical: the same education, the same amount of previous experience. All of them had gone to school only in Finland, which meant that they had either been born in Finland or arrived here before the first grade. All of them spoke excellent Finnish. Half of them were men, and half of them were women.They only differed from each other in regard to their names.The results were strikingly different.The applicants with a Finnish name were invited to a job interview 390 times out of 1,000, while the applicants with an Iraqi name only received 134 invitations. The applicants with a Somali name were the least successful: only 99 of them were invited to a job interview.The results were also different for men and women: in all groups, the applications with a woman’s name on them were more successful.In the following graph you can see the number of invitations received per each 500 job applications in the different groups: Finnish, English, Russian, Iraqi, and Somali. The invitations received by women are marked with red, and those received by men are marked by blue.(Image source)The field didn’t have much impact on the results, and neither did the location or the sex of the employer. Ahmad didn’t detect any impact related to the timing of the application.Taking account all this, the drastic differences attributable only to the ethnicity and mother tongue of the applicant were revealing. While Finnish women received 221 invitations out of 500 applications, the men with a Somali background only received 34 out of 500.In other words, a native Finnish woman is 6.5 times more likely to be invited to a job interview than a man with a Somali background, all else being equal.The study confirms what many people with an immigrant background have suspected for a long time. More than 50 % of the Arabic speakers living in Finland tell that they have faced discrimination in the labour market, and so do 89 % of the Somali speakers. The Roma people born in Finland face even more discrimination than newcomers.And what makes the results even more depressing is that all these imaginary job seekers had either born here or learned Finnish early in their life.I was personally surprised that women were more successful than men, at least when applying for low-paid jobs.It seems that anonymized job applications should really be adopted much more often.Footnotes[1] When the Name Matters: An Experimental Investigation of Ethnic Discrimination in the Finnish Labor Market