In-Office Referral Form Property Information Agreement: Fill & Download for Free

Real Estate Agents provide the following long list of services.Pre-Listing Activities1 Make appointment with seller for listing presentation2 Send seller a written or e-mail confirmation of listing appointment and call to confirm3 Review pre-appointment questions4 Research all comparable currently listed properties5 Research sales activity for past 18 months from MLS and public records databases6 Research "Average Days on Market" for this property of this type, price range and location7 Download and review property tax roll information8 Prepare "Comparable Market Analysis" (CMA) to establish fair market value9 Obtain copy of subdivision plat/complex lay-out10 Research property's ownership & deed type11 Research property's public record information for lot size & dimensions12 Research and verify legal description13 Research property's land use coding and deed restrictions14 Research property's current use and zoning15 Verify legal names of owner(s) in county's public property records16 Prepare listing presentation package with above materials17 Perform exterior "Curb Appeal Assessment" of subject property18 Compile and assemble formal file on property19 Confirm current public schools and explain impact of schools on market value20 Review listing appointment checklist to ensure all steps and actions have been completedListing Appointment Presentation21 Give seller an overview of current market conditions and projections22 Review agent's and company's credentials and accomplishments in the market23 Present company's profile and position or "niche" in the marketplace24 Present CMA Results To Seller, including Comparables, Solds, Current Listings & Expireds25 Offer pricing strategy based on professional judgment and interpretation of current market conditions26 Discuss Goals With Seller To Market Effectively27 Explain market power and benefits of Multiple Listing Service28 Explain market power of web marketing, IDX and Find Real Estate, Homes for Sale, Apartments & Houses for Rent29 Explain the work the brokerage and agent do "behind the scenes" and agent's availability on weekends30 Explain agent's role in taking calls to screen for qualified buyers and protect seller from curiosity seekers31 Present and discuss strategic master marketing plan32 Explain different agency relationships and determine seller's preference33 Review and explain all clauses in Listing Contract & Addendum and obtain seller's signatureOnce Property is Under Listing Agreement34 Review current title information35 Measure overall and heated square footage36 Measure interior room sizes37 Confirm lot size via owner's copy of certified survey, if available38 Note any and all unrecorded property lines, agreements, easements39 Obtain house plans, if applicable and available40 Review house plans and make copy41 Order plat map for retention in property's listing file42 Prepare showing instructions for buyers' agents and agree on showing time window with seller43 Obtain current mortgage loan(s) information: companies and & loan account numbers44 Verify current loan information with lender(s)45 Check assumability of loan(s) and any special requirements46 Discuss possible buyer financing alternatives and options with seller47 Review current appraisal if available48 Identify Home Owner Association manager if applicable49 Verify Home Owner Association Fees with manager - mandatory or optional and current annual fee50 Order copy of Homeowner Association bylaws, if applicable51 Research electricity availability and supplier's name and phone number52 Calculate average utility usage from last 12 months of bills53 Research and verify city sewer/septic tank system54 Water System: Calculate average water fees or rates from last 12 months of bills )55 Well Water: Confirm well status, depth and output from Well Report56 Natural Gas: Research/verify availability and supplier's name and phone number57 Verify security system, current term of service and whether owned or leased58 Verify if seller has transferable Termite Bond59 Ascertain need for lead-based paint disclosure60 Prepare detailed list of property amenities and assess market impact61 Prepare detailed list of property's "Inclusions & Conveyances with Sale"62 Compile list of completed repairs and maintenance items63 Send "Vacancy Checklist" to seller if property is vacant64 Explain benefits of Home Owner Warranty to seller65 Assist sellers with completion and submission of Home Owner Warranty Application66 When received, place Home Owner Warranty in property file for conveyance at time of sale67 Have extra key made for lockbox68 Verify if property has rental units involved. And if so:69 .. Make copies of all leases for retention in listing file70 .. Verify all rents & deposits71 .. Inform tenants of listing and discuss how showings will be handled72 Arrange for installation of yard sign73 Assist seller with completion of Seller's Disclosure form74 "New Listing Checklist" Completed75 Review results of Curb Appeal Assessment with seller and provide suggestions to improve salability76 Review results of Interior Décor Assessment and suggest changes to shorten time on market77 Load listing into transaction management software programEntering Property in Multiple Listing Service Database78 Prepare MLS Profile Sheet -- Agents is responsible for "quality control" and accuracy of listing data79 Enter property data from Profile Sheet into MLS Listing Database80 Proofread MLS database listing for accuracy - including proper placement in mapping function81 Add property to company's Active Listings list82 Provide seller with signed copies of Listing Agreement83 Take additional photos for upload into MLS and use in flyers. Discuss efficacy of panoramic photographyMarketing The Listing84 Create print and Internet ads with seller's input85 Coordinate showings with owners, tenants, and other Realtors®. Return all calls - weekends included86 Install lock box if authorized by owner.87 Prepare mailing and contact list88 Generate mail-merge letters to contact list89 Order "Just Listed" labels & reports90 Prepare flyers & feedback faxes91 Review comparable MLS listings regularly to ensure property remains competitive in price, terms,conditions and availability92 Prepare property marketing brochure for seller's review93 Arrange for printing or copying of supply of marketing brochures or fliers94 Place marketing brochures in all company agent mail boxes95 Upload listing to company and agent Internet site, if applicable96 Mail Out "Just Listed" notice to all neighborhood residents97 Advise Network Referral Program of listing98 Provide marketing data to buyers coming through international relocation networks99 Provide marketing data to buyers coming from referral network100 Provide "Special Feature" cards for marketing, if applicable101 Submit ads to company's participating Internet real estate sites102 Price changes conveyed promptly to all Internet groups103 Reprint/supply brochures promptly as needed104 Loan information reviewed and updated in MLS as required105 Feedback e-mails/faxes sent to buyers' agents after showings106 Review weekly Market Study107 Discuss feedback from showing agents with seller to determine if changes will accelerate the sale108 Place regular weekly update calls to seller to discuss marketing & pricing109 Promptly enter price changes in MLS listing databaseThe Offer and Contract109 Receive and review all Offer to Purchase contracts submitted by buyers or buyers' agents.110 Evaluate offer(s) and prepare a "net sheet" on each for the owner for comparison purposes111 Counsel seller on offers. Explain merits and weakness of each component of each offer112 Contact buyers' agents to review buyer's qualifications and discuss offer113 Fax/deliver Seller's Disclosure to buyer's agent or buyer upon request and prior to offer if possible114 Confirm buyer is pre-qualified by calling Loan Officer115 Obtain pre-qualification letter on buyer from Loan Officer116 Negotiate all offers on seller's behalf, setting time limit for loan approval and closing date117 Prepare and convey any counteroffers, acceptance or amendments to buyer's agent118 Fax copies of contract and all addendums to closing attorney or title company119 When Offer to Purchase Contract is accepted and signed by seller, deliver to buyer's agent120 Record and promptly deposit buyer's earnest money in escrow account.121 Disseminate "Under-Contract Showing Restrictions" as seller requests122 Deliver copies of fully signed Offer to Purchase contract to seller123 Fax/deliver copies of Offer to Purchase contract to Selling Agent133 Fax copies of Offer to Purchase contract to lender124 Provide copies of signed Offer to Purchase contract for office file125 Advise seller in handling additional offers to purchase submitted between contract and closing126 Change status in MLS to "Sale Pending"127 Update transaction management program to show "Sale Pending"128 Review buyer's credit report results -- Advise seller of worst and best case scenarios129 Provide credit report information to seller if property will be seller-financed130 Assist buyer with obtaining financing, if applicable and follow-up as necessary131 Coordinate with lender on Discount Points being locked in with dates132 Deliver unrecorded property information to buyer133 Order septic system inspection, if applicable134 Receive and review septic system report and assess any possible impact on sale135 Deliver copy of septic system inspection report lender & buyer136 Deliver Well Flow Test Report copies to lender & buyer and property listing file137 Verify termite inspection ordered138 Verify mold inspection ordered, if requiredTracking the Loan Process139 Confirm Verifications Of Deposit & Buyer's Employment Have Been Returned140 Follow Loan Processing Through To The Underwriter141 Add lender and other vendors to transaction management program so agents, buyer and seller canTrack progress of sale142 Contact lender weekly to ensure processing is on track143 Relay final approval of buyer's loan application to sellerHome Inspection144 Coordinate buyer's professional home inspection with seller145 Review home inspector's report146 Enter completion into transaction management tracking software program147 Explain seller's responsibilities with respect to loan limits and interpret any clauses in the contract148 Ensure seller's compliance with Home Inspection Clause requirements149 Recommend or assist seller with identifying and negotiating with trustworthy contractors to performany required repairs150 Negotiate payment and oversee completion of all required repairs on seller's behalf, if neededThe Appraisal151 Schedule Appraisal152 Follow-Up On Appraisal153 Assist seller in questioning appraisal report if it seems too lowClosing Preparations and Duties154 Contract Is Signed By All Parties155 Coordinate closing process with buyer's agent and lender156 Update closing forms & files157 Ensure all parties have all forms and information needed to close the sale158 Select location where closing will be held159 Confirm closing date and time and notify all parties160 Assist in solving any title problems (boundary disputes, easements, etc) or in obtaining DeathCertificates161 Work with buyer's agent in scheduling and conducting buyer's Final Walk-Thru prior to closing172 Research all tax, HOA, utility and other applicable prorations162 Request final closing figures from closing agent (attorney or title company)163 Receive & carefully review closing figures to ensure accuracy of preparation164 Forward verified closing figures to buyer's agent165 Request copy of closing documents from closing agent166 Confirm buyer and buyer's agent have received title insurance commitment167 Provide "Home Owners Warranty" for availability at closing168 Review all closing documents carefully for errors169 Forward closing documents to absentee seller as requested170 Review documents with closing agent (Escrow)171 Provide earnest money deposit check from escrow account to closing agent173 Coordinate this closing with seller's next purchase and resolve any timing problems174 Have a "no surprises" closing so that seller receives a net proceeds check at closing175 Refer sellers to one of the best agents at their destination, if applicable176 Change MLS status to Sold. Enter sale date, price, selling broker and agent's ID numbers, etc.177 Close out listing in transaction management programFollow Up After Closing178 Answer questions about filing claims with Home Owner Warranty company if requested179 Attempt to clarify and resolve any conflicts about repairs if buyer is not satisfied180 Respond to any follow-on calls and provide any additional information required from office files.Want to learn more about Real Estate?Follow me on Instagram.Subscribe to the Holton-Wise YouTube Channel.

You need to find other, yet related, streams of income to help support your business while your building your pipeline, making connections, nurturing relationships, etc.In real estate, everyone needs money.It doesn't really matter if this money comes from recent closings, working a day job, or whatever. But it's monumentally important that you have at least one income stream which can help you with getting your business to the next level - via more advertising, better photography, etc.One specific income stream which can be helpful to newer and seasoned agents alike, is referrals.Now, I'm not talking about "word-of-mouth" referrals to get buyers and/or motivated home sellers, I'm talking about agent-to-agent referrals.4 ways to make steady income effectively1. Buyer ReferralsWhat is a "Buyer Referral"? A buyer referral stems off of the Referral Fee Agreement. It's a form which basically allows you to "step-in" between two parties in a transaction.In this scenario, you are basically providing information to either the buy side of the transaction or the sell side of the transaction in the form of bringing a buyer (who is already represented by another agent) to a property which is for sale (which is also being represented by an agent).Since the above potential transaction already has two agents involved, you are stepping-in to connect the two parties together. In exchange for referring the parties to one-another, you collect a fee.Here's a standard Referral Fee Agreement form (for California):Ok, So how do I get these referrals?Simple. You put together a simple spreadsheet from email newsgroups or Facebook groups which have pockets and/or buyer needs on them, like these...Here is a pocket listing:Here is a Buyer Need:And match them together in a spreadsheet, like this..Now before you ask...Yes, you have to commit some time and build your inventory of pocket listings and buyer needs in order to see the benefits.Those of you who are a little more tech-savvy will already be planning on how to build a searchable database of pocket listings and buyer needs. Heck, you can even use a simple database like Knack (http://knack.com) to make this ultra fast and efficient.Now the real trick to matching this inventory with buyer needs is to go "cross channel" and make matches between say a Facebook group and maybe an email list which you belong. That's when you find some great matches which no other agent would take the time to put together.Remember, the key is to be persisant and not get frustrated!These deals, due to escrow period, back-and-forth with contigency removals, WILL take some time to close. So please remember this when you're wondering why you haven't gotten a check after just 30 days of doing this.Also, there is another obvious benefit from putting this data together and that is the benefit of having a lot of information about upcoming listings, potential buyers, area pricing, etc.Knowlege is power!!2. Office ReferralsInner-office referrals are basically referrals you can get from agents in your office. Agents in your office most always have either a buyer looking or a pocket listing.Depending on your office setup/technology, your office may or may not have an internal system for matching buyers and sellers together. If they do not, then this is a great opportunity for you.Now, why would you want to start that yourself?Because, if you become the leader of putting together a system for matching buyers and sellers within your office, you will become the go-to-agent for all the secret off-market listings and buyers. Furthermore, YOU will be the one who learns about them first.Don't be afraid to open up the dialogue with your office manager or lead broker about the advantages of having such a system in place.Also, don't be afraid of putting in the work to get it up-and-running as well as training other agents in your office about how to use it.Remember, consistency is the key!!3. Agent ReferralsReferring new agents into your brokerage is a very well-known way to generate passive income. In fact, Keller Williams built their entire business on this strategy!Here's how it works (ex. Keller Williams):If you refer an agent into Keller Williams and they signup and name you as a "referrer", then you earn a portion of every commission they make with the company.Also, the program is "tiered", meaning that if the new agent signs on ANOTHER agent to the brokerage, you also get a portion of their commission too.Now keep in mind, you are not taking commission away from these agents, rather the brokerage is paying you extra money from their own pocket to cover your referral fee - so no one loses in this scenario!Here are a few ways to get new agents on board:Using your extended circleUse social media to attract new agentsStart a mini-mentorship programHere is what you need to find out from your broker:What is the office policy on getting new agent referrals?If we don't have a program, how can we start one?A few words also about mentoring a newer agent..This is a fantastic way to build your team for future expansion. The idea of brining on agents and mentoring them, not only benefits you from a referral standpoint, but it also means that you are slowly building out a team which you can trust.Later on, these mentorees will become a crucial part in your plans for rapid expansion in your real estate business.4. Commercial ReferralsMost larger brokerages out there have some sort of Commercial division.The key is that you want to find out EVERYTHING about your Commercial division in terms of what areas do they normally sell/buy in, what they're current buyer and seller needs are, etc.Most importantly, you want to find out: What is their referral fee?In California, it's usually around 25%, however this varies from State to State and from brokerage to brokerage.There are the few steps to getting started:Find Sellers/Buyers via Public Record Building Permits New ConstructionMake Friends in Your Commercial Division Learn what areas to target, price range, etc Learn about what they need at the momentPitch Existing Clients About Their Retirement Objectives Present real estate investment opportunities for your clients. Introduce OTHER agent's clients to your Commercial division.The referral fees on Commercial property and even Multifamily property can be quite substantial.I would encourage you to learn everything you can about the process, assuming your don't already have your Commercial broker's license. Don't make the mistake of ignoring this lucrative area of the real estate market.What Do I Do With This Information??Now that you've gotten organized with a wealth of information at your fingertips regarding off-market properties, qualified buyer needs, commercial and multifamily inventory, etc. How can you use this information in other ways?Well, we all know the old cliche' that knowlege is power. I like to think of it more as a tool for leverage..You see, there are still agents out there who are NOT technically savvy (shocking, I know), or who don't have the drive and ambition to put all this information together.This can work to your advantage in several ways..Remember, that not EVERY agent will agree to do these types of referrals - in fact, some will just give you a flat out "no".That's fine. Because we don't stop when this happens, we just change the leverage we have and form another type of exchange between the agent so we can still gain some benefit.For example, if you have a pocket listing that you know of and you happen to NEED another pocket listing for one of your buyers, then trade your pocket-listing information for the another pocket listing from another agent.Now, since this type of information exchange is not really documented well, you need to be cautious; and I'll leave it up to you to decide if it's worth the risk vs. reward.In any case, after doing these types of information exchanges a few times, you will start to build a trusted circle of agents around you who are willing to exchange information with you to help close deals...and as the years go by, your network will continue to grow and produce for you.Stay Organized And Mobile!!Lastly, you what to always keep this information organized and at your fingertips; i.e., make it accessible via your phone.There are a ton of CRM's out there which can help you accomplish this. We use Zoho CRM, but you can use even a Google Spreadsheet on your phone if it's more comfortable to you.The point is that eventually you will need to come up with a buyer need or a pocket listing on the spot. Either you're at a showing, or an open house or whatever and you meet someone very important to taking you business to the next level - you WANT to impress them by your wealth of information available to you.Information will give you a huge boost of credibility almost instantly. So keep it close to you and readily accessible.ConclusionI'll leave you with a few other methods to improve your performance this year:Track, tweak and improve constantlyLike any system, you must continually update and improve it. This means that if you are spending 4 hours a day putting together referrals, then figure out a way to cut that time down to 2 hours, etc.There is a wealth of resources to help you improve and scale - such as outsourcing your work. One of my favorite places is Upwork.comRemain mysteriousWhen you start to experience some success with this system, either in closing more deals (later) or gaining a wealth of knowlege regarding off-market properties in your area - people will start asking you questions.Most of them will have good intentions, but some will not.It's best to remain a little mysterious in your business and not spill the beans on everything you have going on.The last thing you want to happen is for you to give up all the information and remove yourself as the go-to agent in your office.Be careful who you trustSince this system deals very much with pocket listings, it's obvious that you want to be careful about who you trust with this information.If you haven't worked with a specific agent in the past and have no idea of their track record (in terms of ethics), then it's probably a good idea not to share pockets with them.Also, be careful about giving away information without getting something in return. It's easy to become the "nice agent" in the office who helps everyone else succeed, but you have to remember that YOUR business is the number one business you need to grow first.Don't expect to see results right awayPatience. Persistence. Those are keys to success in this business.Build a foundation, stay consistent and you will see results - just not right away.Remember, the first 2-3 months are the hardest.Stay with it and make this year your most productive year yet!

Angela, thank you for your question.I understand where you are coming from totally.Agents are compensated for their expertise and time in assisting Sellers and Buyers in real estate transactions. The agent (Buyer) of your home should deserve compensation because he/she (as the Buyer) would still be assisting you with the whole transaction process. Unless you are representing yourself as well as the Agent Buyer with the whole process like; in writing your own contracts, negotiating, processing your own paper works, dealing with inspectors, lenders, escrow companies, termite companies, arranging for repairs, tracking the transaction process to stay on top of things, dealing with City or County inspectors….etc…then perhaps you have a valid reason to not pay. Agents are trained professionals however and it’s worth taking advantage of their skills to help you through your process.It is common for agents to apply their commissions towards either their down payment or closing costs when buying a home. This is not public knowledge, so I don’t expect you to know.There is a belief that agents don’t do enough to justify their commissions and rightly so in my opinion. The reason for that is because agents don’t advertise ALL of the things they do for their clients every time they go out to show homes or take listings. So, I’m here to debunk the belief.Agents are trained professionals just like ANY trained professionals in their respective jobs. Some professionals receive W2 wages while others, like for instances Real Estate Agents, gets paid in commissions. Agents are compensated for their expertise and all that is they do in real estate in assisting clients, in making sure that:Their transaction goes smoothly and completedThat all the right documents are completed, processed, and disseminated properlyThat nothing about the sale of the home comes back to haunt you in the future in the form of lawsuits.Agents work 60 hours weeks and do many duties that the public don’t realize they do because a LOT of what they do is usually done behind the scenes. To put this in perspective, here’s a list. It’s very comprehensive as you can see but I feel it warrants highlighting.Pre-Listing (before taking a listing)Property InformationTitle searchMLS search for COMPS ( similar homes sold)Active listings searchPending listings searchCancelled and Withdrawn listings search - for last 3-6 months (depending on market activities, hyper or slow)Search for withdrawn listings that ended up being rentedSearch for Listings that fell out of escrow and re-listedSearch for Listings that fell out of escrow and withdrawnAverage listing market days searchAverage sold market days searchAverage listing to sold dayssearchAverage listing to pending days searchAverage pending to sold days searchThese are typically things agents do before they even secure a listing, and they may not even get the listing.I like to include in my searches the following:Demographics searchAverage median family income searchMost used mortgage type search for the zip code the home is located inWhy?The demographic search provide information on what the dominant demographic is for that specific zip code. This gives an agent an educated idea as to who would most likely be the ideal buyer for the house.Search for the median family income. This search gives the agent an idea on how much home a Buyer from within the zip code can buy. This information gives the agent a sense of where the listing price of the home needs to be at. I try to keep it in line with the affordability range for the zip code.Search for the “most used mortgage type” . This search allows the agent to foresee as to the type of Buyer/s that would most likely be making offers on the home and what type of loan the offer would most like have.Having insight into these aspects prepares the agent for the types of negotiations he/she might expect to be engaging in.Here are more duties that agents perform as part of their occupation norm.Listing presentation - prepare and gather informationSet listing appointment & presentation with sellerConfirm listing appointment - call or email.Review property tax roll information.Neighborhood Drive - check neighborhood activities and traffic impact"Comparable Market Analysis" (CMA) - prepareObtain copy of subdivision plat/complex lay-out.Property's ownership and deed type - research and verify.Lot size and dimensions - research public recordLegal description - research and verify.Land Use - Deed restrictions- and Codes - researchLand Use and Zoning - researchOwnership Verification - research public property records.Prepare listing presentation packageEvaluate exterior Curb AppealCompile and assemble formal file on property.Confirm current public schools and explain impact of schools on market value.Review listing appointment checklist to ensure all steps and actions have been completed.Present Listing Presentation to SellerGive seller an overview of current market conditions and projections.Present CMA Results To Seller, including Comparables, Solds, Current Listings and Expireds.Offer pricing strategy based on professional judgment and interpretation of current market conditions.Discuss goals with seller to market effectively.Explain benefits of Multiple Listing Service.Explain the work the brokerage and agent do behind the scenes and agent's availability on weekends.Explain importance of agent taking and screening calls to protect seller privacy.Present and discuss marketing plan.Explain agency relationships.Explain the Listing ContractSecure seller's signature.Assess property condition - does it have deferred, if so whats the planProperty Under Listing Agreement - perform full Agent inspection and verification of informationsReview current title profile.Measure interior room sizes.Confirm lot size via owner's copy of certified survey, if available.Note any and all unrecorded property lines, agreements, easements.Obtain house plans, if applicable and available.Review house plans and make copy.Order plat map for record keepingDiscuss and Prepare showing instructions .Obtain current mortgage loan(s) information: companies and loan account numbers.Verify current loan information with lender(s).Discuss all financing options.47. Review current appraisal report if any.48. Gather Home Owner Association information.49. Verify Home Owner Association Fees with manager - mandatory or optional and current annual fee.50. Order copy of Homeowner Association bylaws51. Request and and retain copies of all utility bills with supplier's names and contact information.52. Calculate average utility usage from last 12 months of bills.53. Research and verify city sewer/septic tank system.54. Water Bill - Calculate average water usage and fees or rates from last 12 months of bills.55. Well water - Confirm well status, depth and output from Well Report.56. Natural gas -: Research/verify availability and supplier's name and contact57. Verify security system, current term of service and whether owned or leased.58. Solar panels - Verify if owned or leased59. Lead based paint - Ascertain need for disclosure.60. Prepare detailed list of property amenities and assess market impact.61. Prepare detailed list of property's "Inclusions & Conveyances with Sale."62. Compile list of completed repairs and maintenance items.63. Send "Vacancy Checklist" to seller if property is vacant.64. Explain benefits of Home Owner Warranty to seller.65. Assist sellers with completion and submission of Home Owner Warranty Application.66. Have extra key made for lock box.Does property have rental units - If so:Make copies of all leases for retention in listing file.Verify all rents and deposits.Inform tenants of listing and discuss how showings will be handled.Arrange for installation of yard sign(s).73. Assist seller with completion of Seller's Disclosure form.74. Complete "New Listing Checklist."75. Discuss Curb Appeal and provide suggestions for improvements76. Discuss needed work if any and benefits to the sale77. Prepare MLS Profile Sheet79. Input listing data into MLS80. Proof and verify all information is accurate81. Pitch listing to in house agents and add to company's Active Listings list.82. Provide seller within 48 hours signed copies of Listing Agreement and MLS Profile Sheet information83. Take photos for MLS and use in flyers.84. Discuss virtual tour photography as optionMarketingCreate blue print for marketing plan - discuss with Sellers - request their inputCoordinate and communicate showings with owners, tenants, and Realtors.Lock Box - Install if authorized by Seller.Prepare mailing and contact list..Generate mail-merge letters to contact list.Order "Just Listed" labels and reports.Prepare flyersRegularly review MLS market activities - make recommendations to change things if needed.Brochures - invite sellers to review.Print and distribute brochures or flyers.Upload listing to company and agent Internet site, if applicable.Mail Out “Just Listed” notice to all neighborhood residents.Advise Network Referral Program of listing.Provide marketing data to buyers coming through international relocation networks.Provide marketing data to buyers coming from referral network.Provide “Special Feature” cards for marketing, if applicable.Submit ads to company’s participating Internet real estate sites.Immediate communication of price or any changes to the listingReprint/supply brochures promptly as needed.Review loan informationReceive Feedback e-mails/faxes from agents after showings.Review weekly Market activities.Review lockbox reports to study home showing traffic.Discuss lockbox showing reports and feedback from showing agents with seller to determine if changes will accelerate the sale.Place regular weekly update calls to seller to discuss marketing and pricing.Promptly enter price changes in MLS listing database.The Offer And ContractReceive, review and communicate to Seller all Offers to submitted by buyers or buyers’ agents.Evaluate offer(s)Draft a “net sheet”Counsel seller on offers. Explain merits and weakness of each component of each offer.Contact buyers’ agents to review buyer’s qualifications and discuss offer.Fax/deliver Seller’s Disclosure to buyer’s agent or buyer upon request and prior to offer if possible.Call Buyers lender to confirm buyer is pre-qualificationRequest and receive Buyer pre-qualification letter lender.Negotiate all offers on seller’s behalf, setting time limit for loan approval and closing date.Prepare and convey any counter offers, acceptance or amendments to buyer’s agent.Fax copies of contract and all addendums to closing attorney or title company.Deliver to Buyers agent accepted offer for Buyer’s signatureIf received deposit money from buyer record in Trust Fund account.Deliver copies of fully signed Offer to Purchase contract to seller.Fax/deliver copies of Offer to Purchase contract to Selling Agent.Fax copies of Offer to Purchase contract to lender.Provide copies of signed Offer to broker file.Discuss action required on offers received after acceptance of anotherChange status in MLS to “Sale Pending.”Update MLS and transaction management program to show “Sale Pending.”Review buyer’s credit report results -- advise seller of worst and best case scenarios.Provide credit report information to seller if property will be seller-financed.Assist buyer with obtaining financing, if applicable and follow-up as necessary.Coordinate with lender on discount points being locked in with dates.Deliver unrecorded property information to buyer.Order septic system inspection, if applicable.Receive and review septic system report and assess any possible impact on sale.Deliver copy of septic system inspection report lender and buyer.Deliver Well Flow Test Report copies to lender and buyer and property listing file.Verify termite inspection ordered.Verify mold inspection ordered, if required.Loan TrackingRequest from lender copy of Buyers loan approval letterDiscuss with Lender Buyers strength in securing the loanFollow loan processing through to the underwriter.Add lender and other vendors to transaction management program so agents, buyer and seller can track progress of sale.Contact lender weekly to ensure processing is on track.Relay final approval of buyer’s loan application to seller.Home InspectionCoordinate buyer’s professional home inspection with seller.Review home inspector’s report.Enter completion into transaction management tracking software program.Explain seller’s responsibilities with respect to loan limits and interpret any clauses in the contract.Ensure seller’s compliance with Home Inspection Clause requirements.Recommend or assist seller with identifying and negotiating with trustworthy contractors to perform any required repairs.Negotiate payment and oversee completion of all required repairs on seller’s behalf, if needed.The AppraisalSchedule appraisal.Provide comparable sales used in market pricing to appraiser.Follow-Up on appraisal.Enter completion into transaction management program.Assist seller in questioning appraisal report, if questions arise.Closing PreparationsEnsure contract is signed by all parties.Coordinate closing process with buyer’s agent and lender.Update closing forms and files.Ensure all parties have all forms and information needed to close the sale.Select location where closing will be held.Confirm closing date and time and notify all parties.Assist in solving any title problems (boundary disputes, easements, etc) or in obtaining Death Certificates.Work with buyer’s agent in scheduling and conducting buyer’s final walk-through prior to closing.Research all tax, Home Owner Association, utility and other applicable prorations.Request final closing figures from closing agent (attorney or title company).Receive and carefully review closing figures to ensure accuracy of preparation.Forward verified closing figures to buyer’s agent.Request copy of closing documents from closing agent.Confirm buyer and buyer’s agent have received title insurance commitment.Provide Home Owners Warranty for availability at closing.Review all closing documents carefully for errors.Forward closing documents to absentee seller as requested.Review documents with closing agent (attorney).Provide earnest money deposit check from escrow account to closing agent.Coordinate this closing with seller’s next purchase and resolve any timing problems.Have a “no surprises” closing so that seller receives a net proceeds check at closing.Refer sellers to a Realtor at their destination, if applicable.Change MLS status to Sold. Enter sale date, price, selling broker and agent’s ID numbers, etc.Close out listing in transaction management program.After Closing Follow UpAnswer questions about filing claims with Home Owner Warranty company, if requested.Attempt to clarify and resolve any conflicts about repairs if buyer is not satisfied.Respond to any follow-on calls and provide any additional information required from office files.As you can see, this is a very comprehensive list and I may have overlooked other items but I hope this helps with your question…Cheers