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1.Active listeningGive full attention to what other people are saying, take time to understand the points being made and ask appropriate questions. When opening up a conversation with a prospective client ask the right questions in order to understand their needs and issues.2.Persuasion and negotiationPersuasion and negotiation are key elements of the sales process. However, negotiation should only come into play after the prospective customer has been persuaded to buy the product or service that you have to offer. If there is no agreement then all you will be doing is discounting, not negotiating, as the client will not see the value in what you have to offer.3. Effective communication skillsWritten and oral communication skills are key criteria to becoming a successful entrepreneur. However a successful sales person understands the person they are communicating with and ensures their style of communication matches their client’s style so that rapport and trust is built.4. Critical thinkingA salesperson must use critical thinking to decide which product or service would be the best option to present and sell to the client, taking into account all the information that has been discovered from questioning and listening to their needs.5. PatienceIt is a crime in sales not to follow up leads quickly and efficiently when they come in, so being tenacious with prospective client leads is vital. On the flip side, it takes persistence to follow a lead through from initial enquiry to order stage, especially when a client is taking a long time to make a decision – this is when you need to have the patience of a saint!Thanks

Yes you can definitely do A/B testing for your product listings on Lazada marketplace. A/B testing is a critical ingredient of optimized Lazada selling. Without A/B testing, it’s literally impossible to know what content performs the best (in terms of click-thru rate and conversion rate).So what is Lazada A/B testing?The goal of Lazada A/B testing is to identify the best product content and pricing for your product listings. It’s a method for identifying which product content is the best at turning Lazada visitors and impressions into buyers. It is arguably the most critical component of product listing optimization.Through testing different product listings, sellers can see the clear connection between an excellent listing and an increase in page views, sales, and profits.In fact, good product listings provide double benefits because Lazada’s search algorithm makes use of recent sales history and conversion rate to determine search rank.Split testing is another name for A/B testing. Split testing is the process of testing two or more variations for the same amount of time and measuring the results. A simple example would be testing 2 product titles or images each for 7 days (Sunday to Sunday) and examining which resulted in the best click-thru rate, conversion rate, and sales revenue.For example, you are trying to figure out which one of the 2 variations will convert more. From the outside looking in it’s very difficult to know.But if we were to test these two images across 7 days and measure click-thru rate, conversion rate, and sales – we would likely see significant differences.A/B testing is simply the process of testing different product content on Lazada and seeing what performs best.Variation AVariation BWhat should I be A/B testing on Lazada?Product TitleProduct title is arguably the number 1 determinant of keyword authority in a Lazada product listing. If you want to add it manually, it can be done via seller center as a mandatory field with maximum character length of 255 characters.From search results and category view pages, it is critical in ranking the product and also calling users attention to click and go to thru to the product detail page (where you can convert the visitor into a buyer)Every element of your product title needs split testing. Some tests that you should run are:The ordering of your product title (ie brand, category, keywords, descriptors)Using new adjectives and descriptorsTesting key phrases (ie #1, Top-Rated, Best-Selling)Include technical specification (ie size, color, power)Your tests should check one and only one at a time and measure the results to continuously improve your listing and ability to convert viewers into purchasers.Product ImageProduct images are critical to the success of a Lazada product listing. The primary image – the one that customers see in search results and category views is absolutely critical to get clicks. If it’s not well optimized, customers will not click it and cannot arrive at your PDP to convert into a sale.Sellers need to test out customer perceptions of images. The winning image should stand out from competition and entice customers to click it.The product image is how you stand out from your competitors that are selling very similar products.One recommended approach is to make use of color psychology and test different color combinations of products. Also, if you have multiple color variations you can test displaying one product vs. several products on the product image.If you’re a cross-border seller, you can look at which products have meanings in some countries. For instance, red in Vietnam is a sign of luck and wealth.Product PriceSplit testing product price is not only important for search rank and conversion rate, but it’s also critical for your profit.How would you know without split testing that you could increase your price by $4 and have the same conversion rate? The answer is that you wouldn’t and you would be losing $4 on every sale because you hadn’t tested it.Finding the optimal price is critical to Lazada seller success. Not testing makes it impossible for sellers to be truly optimized.Another critical test that you should run for product price is the difference between Lazada Price and Lazada Sales Price (which communicates X% off to buyers on the PDP). Without testing, you won’t know what impact it has on prospective customers.Product Bullet Points / DescriptionApart from the title and the image, the bullet points are the most important piece of product content at conveying important sales information to the customer.It’s also critical that you input search keywords into bullet points as they are used for Lazada search algorithm to determine product search ranking.Testing your AB testing is critical to get the best search rank and conversion rate. You can test the order of your bullet points and try different strong sales call to actions.The goal of split testing bullet points should be to find the best mix of bullet points that result in best search ranking and conversion rate from your product detail page.You can automate A/B testing on Lazada so you can continuously improve your sales and profits. This will also help you not wasting effort on manual calculations doing A/B testing on Lazada marketplace.Hope this help with you Lazada selling!

We've written a blog post on exactly this topic, here's an excerpt that's relevant to your question:These are a few contact management tools out there that deserve your attention if you’re looking for contact management software for a small or mid-size company. The CRMs that currently integrate with PieSync, and let you do a full, bi-directional sync between the CRM and your Google apps, are marked with an asterisk.Insightly: a contact management, opportunity & pipeline management as well as task management solution for small businesses, Insightly is used by over 650,000 people worldwide.Streak: a CRM that runs entirely from within your Gmail inbox, Streak can be used in sales, product development, deal flow, fundraising, support and hiring. Plus it’s used by Uber.Highrise*: a flexible contact management tool, Highrise lets you share contacts with your team, track tasks, set reminders and manage communication. It’s made by a great team with a vision.One Page CRM*: designed as a sales CRM for small businesses, One Page gathers all your contacts and sales information in one place, with a bullet-proof sales leads follow-up system.Capsule CRM*: an easy online CRM, Capsule lets you manage contacts, leads, customers, vendors and more. It lets you track bids, deals, proposals, and it links emails back to contacts.Bitrix24: a full-blown collaboration suite, Bitrix 24 combines a CRM with a social network, tasks and projects, group chat, video conferencing, online documents, calendars, email, telephony and more.Podio*: more than a contact management tool, Podio allows you to organize and connect everything you work with. Useful to keep an overview of projects, customers and more.Pipedrive*: a visual sales CRM for small teams, Pipedrive focusses on your sales pipeline and forecasting. It’s easy to set up and requires no training.Contact Me: a straightforward tool to easily manage all of your business contacts, Contact Me also tracks your tasks with a to-do list and calendar.Really Simple Systems: combining sales, marketing and customer service & support, Really Simple Systems also includes a fully integrated email marketing solution.Nimble*: focusing on the importance of social relationships, Nimble manages your contacts, activities & calendar, information from social channels, emails & messages, and deals.