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A professional writer who creates various types of technical documentation, helping people understand how to use a product or a service. The examples of the documentation technical writers create include: online help, user guides, online training material, white papers, design specifications, project plans, business correspondence, etc. This documentation can be delivered to the end user both as a printed version or as an electronic version.In many organizations, the role of a Technical Writer is delegated to software developers, support engineers, quality assurance engineers.Nowadays, technical writers use online documentation tools for creating documentation because professional tools have all necessary features. For example, ClickHelp is considered the most powerful tool because it has the following features:Password-protected online help.Easy importing and exporting. The most popular formats like HTML, CHM, PDF, DOCX, DOC, RTF, EPUB, etc. are supported. So, if you want to move from another tool, you can import your documents and that’s all.Powerful Full-Text Search. ClickHelp has its own patented full-text search that helps you and your readers find topics easily, it also supports wildcard and also if you need, it’s possible to exclude specific topics from full-text search results.Reporting. ClickHelp has internal analytics that will help you measure team performance metrics and analyze end-user behavior statistics.Context Help engine to add context help elements to your web applications.Powerful CSS-based content styling.Easy to use WYSIWYG topic editor, as well as HTML source mode.Dynamic content support for single-sourcing - snippets, variables, conditional Blocks. You can also use them in headers and footers.Single Sign-On support for Google, Microsoft Azure AD, Salesforce and custom OpenID Connect providersTaxonomies. You can create hierarchic index keyword lists for every topic that makes searching for necessary topics easier.Readability Scores and Metrics. In ClickHelp 30+ metrics are available. Due to them, you will write more readable and powerful texts.Agile Help Authoring. You can publish or update separate topics that you select, there is no need to republish the whole project.If you are interested in, you can look through other features at clickhelp.com

Great question! Here is what I would do from the beginning ...from raw data, to retargeting, to cold emails, to cold calls... It works.I have been asked often about my approach to LinkedIn lead generation and how it works in conjunction with digital ads and telemarketing. Here is a very quick/dirty guide that will help clarify the process, timeline and stack needed:What you will need:Google Chrome BrowserA Linkedin profileLinkedHelperLinkedHubA verified email listCold email templatesTool setup for [cold] email sequencesWeek 1: Start Gathering DataYou can either write a scraper (Upwork, the world's largest online workplace search for “scraper”) or use a tool (recommend https://data-miner.io/). If your list requires some serious digging let me know your criteria and I'll see if the team I use can help. If you are in need of a fast and effective You can start this step 1 week before you have an SDR trained and ready.Set scraping criteria - industry, title, location, company size, Linkedin profile (Y/N?), phone number (Y/N?)Create a google sheet with correct headings for your CRM - search your CRM + “bulk import .csv template”Load one example of a good lead to the sheetShare sheet with your scraperOrderVerify these yourself if you did not order a pre-verified list - Use a tool like Verify Email Address OnlineWeek 2: Start ConnectingThis is a very powerful step that requires LinkedHelper to automate the connection requests. You can upload your scraped list, as well as run the bot on any network search.In your Google sheet with the scraped contacts, create a new tab for “Linkedin Profiles” - find/copy/paste the LI profile URLs to one column there.Download this Chrome extension: Linked Helper - automate work with LinkedInLogin to whatever Linkedin account you want to use to prospect this list.Follow these instructions to load the LI profiles list to LinkedHelper: https://medium.com/linked-helper/how-to-upload-profiles-urls-into-linked-helper-cd6147a85aafSelect the options to invite/connect and view profile - This will give them two notifications (viewed your profile and requested connection)Week 2: Auto-Messaging SequenceLike cold emailing, you will be able to cold message connections gained in the previous step with a timed sequence using LinkedHub. This allows you to serve more messages and more impressions without much downside (like spam complaints).Create a LinkedHub account - linkedhub | LinkedIn Lead GenerationSetup your connection sequence - use a simple one-line connect message like “It’d be great to have you in my network.”Time your second and third messages appropriately - The second message should not be a sales message. You want your second message to go out 1 min after they approve the connection, and be a simple one sentence "thank you for connecting" message. Use the contact fields to personalize it.The third message can be your “ask” - make it a great offer, or something unique for your LinkedIn connections otherwise it won’t get much of a response.Add the URLs you used in your scrape to as the target for this sequence - Make sure to add the exact search terms which will include everyone on your list of contacts. Use title and industry search terms, and multiple URLs if you have to. Contacts not in your email list may get these messages, but this is ok, so long as the search criteria is for potential customers.Start sequence**IF YOU ARE TRYING TO AUTOMATE the transfer of contacts from Linkedin to AgileCRM (or HubSpot) -Create free HubSpot CRM accountCreate Linkedhub account and connect it to HubSpot (as described in our setup user guide)Create Zapier account and connect it to HubSpot and Agile CRMCreate a Zap that triggers when a new contact is added to HubSpot CRM with a action that moves the contact into Agile***Week 3: CRM RetargetingThe main purpose of CRM retargeting is to serve brand impressions and educate your list on what exactly it is you do. The last thing you want to do is cold email or cold call prospects who have zero idea who you are and what your company does.Load your lists to each platform for ad retargeting - Depending on your list size, you have Adwords (1000 minimum) Facebook (relative, but no min), Adroll (500 minimum), Linkedin (3000 minimum).Facebook - Use FB to serve video ads explaining your product/service to the audience to educate using a medium they’ll engage with.Adroll - Adroll you will use to serve impressions of your brand. You do not even care about the clicks.Linkedin - You want to serve valuable content that shows thought leadership on Linkedin - ebooks, white papers, and webinars - collaborations with other brands is preferred.Adwords - Load your videos to YouTube and serve “TrueView” ads to your retargeted list.Week 4: Cold EmailingNow that they have [hopefully] been served one or two impressions of your brand, it’s time to send them a cold email sequence. It’s very important you do not do this too early. You want it to be as warm as possible, which is why we serve LinkedIn profile impressions and ads to these people first. It’s also important you use a correctly timed sequence with if/then rules so that you make sure not to bother those uninterested, and you keep inboxing.Load contacts to your CRM - If you used the formatted bulk sheet provided by your CRM, you should be able to simply upload the contacts. If your CRM allows for tagging, tag every 200 contacts with a unique letter (A, B, C….). This allows you to easily decide who to send what/when by segmenting them by tag in your CRM.Run a spam and record test - Before you send a single cold email, make sure you have the correct any record issues - verify DKIM/SPF settings with your host. Make sure email clients can verify you are permitted to send from that address by following the corrections this site gives you: Newsletters spam test by mail-tester.comUse a drip sequence - Make sure unopened emails get the same email two days later with an alternative headline. And those who do open, but do not click get another option later. And if you are using a CRM, make sure sales is notified while someone is browsing the site so they can contact/close them right then. I recommend CRM Software, Sales and Marketing AutomationLimit sending to 200/day - The last thing you want to do is show up on any blacklists. Too many complaints in a day will get you listed. This is why we want to throttle sends. Make adjustments to messages that are getting no clicks/replies and complaints before sending the next batch.Week 5: Cold CallingThe process is created to make these calls much 'warmer', but you will want to make sure your SDR's or AE's understand the brand impressions each contact has been served prior to these calls - i.e. "We are connected on Linkedin..." or "I sent the details to your ___@___ email...".If your CRM is giving you notifications when contacts are browsing, make sure to call those prospects immediately - CRM's like CRM Software, Sales and Marketing Automation will allow you to install their tracking pixel on your site and setup desktop notifications for if/when contacts are on your site. Make sure your team has these on and are calling during the browse.Next, call those who have opened, but not clicked - Then call those who have not opened.Finally, call your Linkedin connections.For these cold campaigns, one your SDR or AE's tasks should be getting them to open/reply to the email. This keeps your IP health up so you can continue cold emailing.Week 5: Triggering Follow Up SequencesFollow Up sequences should be ready for each type of call - no answer, not interested/ready... So you can keep these contacts in your funnel and at least offer them relative content they may be interested in. Have a few sequences ready to be deployed when the call is done.As soon as the call is done, trigger the appropriate sequence.At the end of every sequence should be a transfer into some sort of evergreen content drip - This last step ensures no contacts are ever left floating as they continue to get your content regardless if they are in an approaching/nurturing sequence, or not interested in the product, but have not opted out of emails.From here you can get into content marketing and true lead nurturing techniques using whatever you have of value to display thought leadership and trust - case studies, white papers, collaborative content with known brands...Reach out to me here if you need help.-Alex

Job Role: Graphic Designer. Interaction Design, Content Developer, App Developer, Website Developer, Business Analyst, H R Manager, Sale & Marketing, Accountant, Data Entry & TraineeJob Location: LucknowCompensation: As per IT industry standardsThe Instructional Designer, Services eLearning will work as an integral part of a collaborative team to design, develop, and implement entry- and advanced level online eLearning courses for our Services organization. These online courses provide learners with information, skills, and strategies needed to support customers with implementation, follow-up/advanced courses, and coaching. The immediate focus of the eLearning Instructional Designer, to build online coursework around revenue generating consultant delivered programs. The eLearning Instructional Designer will use the existing stylebook and guidelines to design, develop, and produce engaging, interactive eLearning courses. This role is heavily focused on eLearning design and development using Adobe Captivate and ispring, though experience with VILT and ILT instructional design as well would be a plus.Key skills:Proficiency in Powerpoint, Corel Draw or Adobe Photoshop. PowerPoint formatting for client presentations.Experience in Microsoft Office Suite, with strong PowerPoint skills.Developing layouts and templates for client presentations.Excellent IT skills, especially with design and photo-editing software.Exceptional creativity and innovation.Excellent time management and organisational skills.Accuracy and attention to detail.An understanding of the latest trends and their role within a commercial environment.Professional approach to time, costs and deadlines.Create interactive and engaging, eLearning courses, narration scripts, screen text, knowledge assessments, facilitator guides, PowerPoint storyboards, and job aids using rapid prototyping, SAM, ADDIE, and agile development approaches.Work with Curriculum Designers and Subject Matter Experts (SMEs) to identify course description, learning objectives, content, and eLearning activities.Take existing and/or new content and develop training from the requirements, design, and storyboard phase through development, testing, and publishing phases.Manage graphic design needs for each project.Work with vendor to professionally voice audio.Import audio files into finalized instructional materials and edit as needed.Keep open line of communication with team members to ensure consistent and accurate course development.Able to learn products, programs and services quicklyStrong writing skills with the ability to effectively craft scripts/narration from scratchAbility to work in a Virtual online environment using Skype for Business, BOX, phone collaboration meetings.Ability to work effectively under pressure of time constraints and challenging deadlines in a fast-paced, complex, rapidly changing, innovative, invigorating, collaborative and team-oriented environmentAbility to work independently, self-direct, and be self-sufficient while succeeding in a team environmentSalary: 1000 to 50000 INR ( 1 Month Training )Industry: Global learning companyFunctional Area: Design, Creative, User Experience, Sale & Marketing, HR, Web & App and Business.Education-UG: Any GraduatePG: Any PostgraduateDoctorate: Doctorate Not RequiredJob Segment: Instructional Designer, Curriculum, Graphic Design, Media Publishing, Learning, Education, Creative, Publishing, Human Resource and back office work.Note: Looking for a person who is ready and open to learn any creative tools. Not looking for a genius, rather looking for person passionate to transform society through technologyCompany Profile:Skroid is learning company dedicated to changing people’s lives by fostering passionate, curious learners. As a leading provider of pre-K–12 education content, services, and cutting-edge technology solutions across a variety of media, Skroid enables learning in a changing landscape. Skroid is uniquely positioned to create engaging and effective educational content and experiences from early childhood to beyond the classroom.Skroid is highly inspired by Digital India Vision.Send You CV on: career{at}skroid.com