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Welcome messages and emails are used to initiate a conversation with the customers. These are used for greeting, onboarding, and informing your customers how they can get in touch with you. Welcome messages are essential as these can make or break your customer onboarding process.While designing a welcome message, you need to consider the following factors:Know your audience: It is crucial to determine who you are talking to. It will help you to define your user persona and also ensure that persona is suitable and up-to-date. How well you know your customers determine your ability to persuade your customers to use your products or services.Be as straightforward as possible: Your welcome message must be clear. Your customers should understand the purpose of the message and figure out what they need to do next. Your welcome email should be precise. The words and design used to provide a shape to the welcome message or email should resemble your brand and its purpose.Write with your user in mind: Make sure that your users do not get overwhelmed by your brand's information. Welcome messages should disclose what your customers will get from interacting with your brand and why they should continue receiving your emails. You can appropriately interact with your audience by catering to their needs.Keep it simple: Your welcome messages should be simple and straightforward. Try not to use complex sentences. Refrain from using technical jargon or talking about advanced features. Your users are likely to engage with your content if these are simple, readable, and memorable.Messagely-customer support solution has some outstanding welcome messages that are fantastic for customer engagement. These are incredibly reasonable and functional, making them a precious customer support tool. So, hurry up and start your 14 days of a free trial.

Considering I have lived in India for 25 years, I think I can write this answer.It’s been a month since I moved to Paris and I have been trying to settle-in little by little.I have visited Paris thrice before and I have been to few other countries, as well, but I have never really lived anywhere else.I somehow always thought “It’d be easier and faster to do things in France, US and other countries, considering they’re all developed countries!”But, I was wrong. During this entire process of settling in, I have realised that it’s a lot easier for anyone to move to India and settle-in there, when compared to many other countries. I’ll tell you why.I’ll give you few examples based on what I have faced until now.Opening a bank account:It’s been almost a month since I moved here and I was able to open an account only after two weeks. Within these two weeks, I visited the bank at least 20 times, I’m not even exaggerating. I had to first make an appointment and then give all my details. The manager told me he’ll let me know in a week, if I’m eligible to open an account. I didn’t have a lot of time as I had to give my bank details to my HR for getting me enrolled in this month’s payroll. If not, my salary will be delayed. Inspite of explaining all this, he never emailed me, like he said he would. After going there 3–4 times, I finally got the details.Even after, I opened the account, I didn’t have the credit or debit card. They told me they’ll send the pin for the card via courier, which would reach me in 2 weeks and then, after 1 week, I can get my card. So, I got my card after 3 weeks. Until then, it was a struggle for me. Even to add my mobile number to the bank account, I had to wait for 5 days as they sent the authentication code through courier.In India, this entire process would have taken a maximum of 2 days.Getting an internet connection:In Paris, you apply for the internet connection and then, you get an installation date after 2 weeks. Before that, they send your bbox (wifi equipment) via courier and you can pick it up from one of the delivery points close to your home. My installation was supposed to happen on the 20th and the bbox was supposed to be delivered on the 19th. But, a day before, they told me “there was a problem with the delivery of the box. Please check with the customer care for more details”. The equipment is not from the same company as the wifi installation. The equipment company said they’ll deliver it soon, it has been one more week after that, but still no word and I still don’t have an internet connection.You can get an internet connection within hours, in India.Home delivery:I recently bought a bedding set for my home from a furniture store, one of the popular stores here. They don’t do free delivery, there’s no scope for bargaining. I paid 30 euros for delivery. They told me they’ll deliver the bedding set in a week and that I’ll receive a message before one day. I didn’t receive any message. However, I asked my colleague (who’s French) if I can ask them to come and deliver the bed in the afternoon. He was like, “You can’t do all that here. Just be happy that they’re delivering it to you. This is not India. Welcome to France” *wink wink*Also, delivering doesn’t include mounting the bedding set here.If you buy a bedding set in India, they’ll not just deliver the bedding set for free at your time of convenience, but they’ll also give the sheets and pillows for free :PCustomer service:Here, everywhere I went to, sellers seem more powerful than customers. However, in India, it’s the other way around. Companies and merchants go upside down to please customers.In India, if you think the customer service agent is not doing justice to your request or if he/she sounds rude, you can always say, “can I please talk to your manager?”Not just that, you can send an email to their ceo, escalate it to the higher executives, spam the company’s twitter handle and demand them to treat you properly.Here, you can do no shit like that!Others: Even to buy a SIM card, I should wait for two weeks here. And, I had to go to the doctor, I went to the clinic only to know that I can have an appointment only on March 2nd, which is two weeks from now -_-I’m not blaming the country, it’s the normal thing here.So, overall I think it’s much easier to live in India. I’m not talking only because I’m an Indian. Of course, it’s a lot easier and comfortable, when you’re in your motherland. But, I have seen many people settle-in so comfortably in India.I know 2–3 foreigners who have moved to India and settled-in in no time.And, the biggest reason for this, I believe is the “power of the scale” or in other words, “power of the masses”. The Indian market is so huge because of our population. There’s always scope for business and hence, there’s heavy competition. So, every company (mostly) aims at giving the best service to it’s customers. As a result of which, we have very good customer service and things get done much faster than other places.For example, if an internet service provider says he’ll be able to provide me internet only after two weeks and that I have to collect my own equipment but the other one says I’ll give it to you in 3 days - I’ll choose the latter.In order to keep hold of their market, merchants and companies provide competitive prices and best services, as much as they can - which is making many of our experiences as seamless as possible and we don’t even realise it!I didn’t appreciate this much when I was in India. But now, I understand the value.And, that’s also one of the reasons why you see Indians making it big everywhere, because they grow up in this competitive landscape.

If your website faces heavy traffic, i.e., many visitors, it might be hard to solve problems and respond to inquiries for everyone. But it can be simplified with the best live chat solution – Messagely, mainly due to its price-to-feature balance.What you will get?Welcome Message - You cannot possibly greet millions of visitors manually with the average live chat solution. Instead, use the auto welcome message feature to grab the attention of your visitors.Collecting Emails - The visitors must provide their email addresses as proof of their identities, collected and used for email marketing purposes. As such, your website will have many subscribers in your email blast.Visitor Tracking - With the live view option, the live chat widget will track the visitors and inform you where they are most active, where they are more likely to leave the website, etc. In this way, you can develop specific areas of the website and improve visitor engagement.Chatbots - If you have high traffic on your website, it is practically impossible to respond to every query manually. However, you can achieve a similar feat using chatbots. They are featureful and can be used for a multitude of activities, including visitor engagement.Knowledgebase - You can create a knowledgebase for your visitors, similar to FAQs, allowing everyone to learn more about the products and services you offer with more details.PricingSince you need the chatbots to interact with the high traffic on your website dynamically, you must choose the Pro subscription option for USD 79 per month.Messagely is not cheap by any means, but that's why you should consider it. The features it offers cannot be obtained for a better price, so it is the best on the market.