Software Variability Management: Fill & Download for Free

Online chat affects customer happiness - no question about it. To our surprise though, the numbers are going through the roof, and a well tailored roll-out of live chat software can turn around bad situations into profits.We measured our own system to be sure we understand the numbers and no data gets disfigured by flawed interpretation. However:factors like window type, login authentication, resolution times and customization along with proactive/reactive chats are somewhat universal to all providers, thus can be translated to any other provider with little to none relevance loss.After a series of thorough studies we managed to accumulate some substantial data, which directly impacts satisfaction of customers who use live chat software.Variables taken into account were:- Industry- Duration/Resolution time- Login difficulty- Customizations- Use of scripts vs. personal assistance- ...and more.Surprisingly, a combination of easy logging-in (like via Facebook), a big visible chat window, and use of pre-defined scripts, resolving cases under 5 minutes, results usually in over 90% satisfaction which is HUGE!This infographic outlines a portion of the study, and a complete document can be downloaded for free here: http://www.livechatinc.com/reports/live-chat-customer-happiness-report/

Telepsychiatry is a subset of telemedicine, can involve providing a range of services including psychiatric evaluations, therapy (individual therapy, group therapy, family therapy), patient education and medication management.There are 3 types of technologies, which are used for telepsychiatry (hardware, software, variable):Hardware: camera/webcam, speakers/headphones, Monitor, MicrophoneSoftware:Videoconferencing (software that coordinates the capture, transmission, and playback of audio and video);Encryption (Algorithms designed to specially encode signals to prevent interception of audio, video, and other data during transmission);Codec (encodes, compresses, decodes, and synchronizes audio and video signals. Most prevailing codecs are compliant with standards);ISDN (Integrated Services Digital Network) Able to integrate and transmit audio, video, and data. Low- to high-speed, secure, point-to-point transmission.T1 (Multichannel telecommunication lines providing point-to-point, secure transmission);Internet Protocol (IP) network (Widely used network (Internet/web) utilizing protocol for transmission over public networks);Variables: transmission speed, video quality, encryption algorithm, Bandwidth (The amount of data (audio, video, etc.) that can be transmitted).By using those technologies it is possible to implement one of those 3 models to connect the patient with a doctor:Model 1: Telepsychiatry consultation, with the primary care provider (PCP) managing the case (e.g., prescribing, taking phone calls) and occasionally calling/emailing the psychiatrist with a question; therapy locally, if available;Model 2: Telepsychiatry service with the psychiatrist managing the case as in usual practice;Model 3: Child and adolescent telepsychiatrist tutoring an adult psychiatrist at a distance.However, by implementing telepsychiatry company can bump into such obstacles:Telepsychiatry is one of the potential field, however, further research should be conducted, to avoid such problems.

It could be a few things. This is an issue purely of poor software design, and could be anything in the code for the software. More often than not, these issues crop up due to poor memory management, poor variable management, or uncontrollable factors such as user input. I’d run a troubleshooter or reinstall the software, were I you, just to ensure that the program was not corrupted at some point