Security Management: Fill & Download for Free

While working overnight as an armed security officer I had to keep my face shaved clean or have only a well kept moustache. I was working 2 jobs at the time, and sometimes my post would be too far from home and shifts too close together to be worth driving home, so I would occasionally sleep in my car. It was the safest thing to do as I could get 6 hours of sleep in my car or a mere 3 if I went home.One of the companies would send out a supervisor to check on different posts/officers from time to time. Most of the time they would just call me since I took my job seriously. One night the guy actually showed up, only to find I had some stubble. It was barely noticeable until you got within 5 feet of me. His response? He said no big deal but they required officers to email a picture of the stubble to the off duty deputy sheriff they had working for them as a security manager (many security companies use military rank names, but I just use what any regular job would call them). That's when things went sideways.The email was simple, a picture of me on my cell phone in a poorly lit bathroom with some quick text about how I will try to come up with methods for keeping my face shaved at all times. In the morning, the security manager called me and asked for me to come to the office to meet with him. I reluctantly agreed since it would cut into some of my sleep time.When I sat down with the security manager he started off by calling me a smart-ass, and telling me to explain myself. Taken aback by his accusation I asked if he could elaborate on why he thought my email was me being a smart-ass. His only response was that he wasn't the only one who thought so, the office manager apparently thought so too.I did my best to try and understand what about the email went wrong until he said, “I know who your other employer is, they have asked me about using some of our guys to cover for them when needed. I can just call over there right now and tell them what kind of person you are, and you'll lose both of your jobs unless you apologize right now.” This made me upset, because a grown man acting like a child just threatened to try and take both of my sources of income away. I was the only one working at the time and taking care of my ex-wife and kid.My response to him wiped the smug look off his face. I started by asking him, “who do you think gave your number to my other employer?” Before he could answer I continued, “Before you start making threats you should think about who you're talking to. I'll be letting them know what kind of person you are, and we won't be doing business with you.” He seemed flabbergasted that I didn't apologize, but instead returned a real threat which I did follow up on. My manager at my other job thanked me for bringing this behavior to his attention, because we only do business with companies and people who live by certain values. As it turns out I had quite a bit of influence at that job.After I walked out, and while still in the parking lot, I emailed the office manager to submit my 2 week notice. The office manager called me, asked me what happened, and when I told him about my interaction he begged me to stay. He said I was one of the best officers they'd ever had, and asked what they could do to keep me. He even told me he didn't think my email was bad. I told him, “it's me or him, and I have the feeling you're not going to fire him over this.”The office manager told me I was right, only the owner could fire him, but knew he wouldn't. He followed up with an email later asking me if I would reconsider if the security manager apologized, but I declined saying his apology would mean nothing to me.I quickly found a replacement job working for a hotel I did security at in the past. Now working the audit shift overnight. That was a cake job.To this day I'm still not sure what triggered that guy in my email. Was it my picture (where you couldn't see the stubble anyways because it was so short and light, and the bathroom was dim), or my message about finding other methods for keeping my face shaved? Guess I'll never know.

In Reno, every hotel and casino has an extensive security force (at one point, the security department at the MGM Grand had more officers than the police department had cops), and the cops worked with them regularly. Most of them were okay people. They had their job, we had ours, and they occasionally overlapped. They would often make arrests on casino property for crimes like trespass, defrauding an innkeeper, occasionally battery, and they would have to call us to collect the arrestee. Most wanted to make the process as pain-free as possible, so they got to know what we needed from them, and we got along fine.One security department went above and beyond for me. When I was a rookie patrolman assigned downtown, my grandmother booked a weekend casino tour and was staying in a downtown hotel. These junkets are very common, where the tour bus takes the group around to various casinos for a few hours each, and the casinos usually give them some free nickels for the slot machines, coupons for food, or some other incentive. Although most people will lose money at the casinos (which is exactly what the casinos hope they will do), the incentives are worth more than what they pay for the junket.I was working the night my grandmother was scheduled to arrive, and stopped by the casino to speak to the security supervisor. I told him my grandmother would be checking in to the hotel that evening, and asked him to look after her. He said he would take care of it.When I got off duty, I went to the hotel. My grandmother told me that, as soon as she gave her name at the hotel desk, the security manager was called to the desk. He personally escorted her to her room, and gave her his business card with his pager number written on it. He told her that, if she needed anything during her stay, to let him know, and he would see to it personally. From that time forward, that casino security manager could do no wrong by me.

Not exactly my property but the engineering factory where I was the security manager. Anyway I got to work about 8 am an what was promising to be a rare very hot English day to be informed by the works manager that travelers had moved onto the waste ground behind the factory with their assorted caravans trucks and cars. I was tasked with getting them moved from the waste ground which belonged to us.So went over to where they were camped, informed them that they were on private property and would they please leave. The response was as expected “Go and get a court injunction then we’ll leave but that will take seven weeks or so” Fine back to the office and asked the manager for £50 from the petty cash and then phoned a farmer friend near Felixstowe. An hour or so later up turns a very smelly tractor towing an equally smelly effluent tanker, I should point out that by now the temperature was hitting close to 30. The long and the short of it was that the tractor spraying effluent round the camp site hadn’t completed one circuit and the travelers were hooking up their caravans and moving out. You see folks a bit of gentle persuasion works much better than the threat of violence.