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I rate him 95+ out of 100.INITIATIVES FOR PASSENGERSPassenger Helpline No. 138 and security helpline 182Indian Railways provided the All India Helpline Number ‘138’ for passengers, as an interface for queries/complaints related to medical emergency, cleanliness, food & catering, coach maintenance, linen etc. A security helpline ‘182’has also been launched to report any unsavory incidents. This service is very important public service and may play an important role in emergencies like crime against women, onboard unlawful activity, train accidents, medical attention required and fire etc. These helpline numbers viz.138&182 and existing 139 are now to be printed on the tickets for the convenience of passengers.Launching of e-catering service in trainsThe Ministry of Railways is providing e-catering service in trains through its PSU, Indian Railways Catering &Tourism Corporation (IRCTC). This is a service where a passenger is able to place an order for a meal, to be served at his seat in the train enroute, through a phone call or an SMS. Presently this service is available in 120 pairs of trains.Go-India Smart cardGo-India’ smart card scheme has been launched on pilot basis on two sectors i.e. New Delhi-Mumbai and New Delhi-Howrah. At present, the Go-India smart card enables passengers to pay for reserved and unreserved tickets. The scheme is intended to reduce the transaction time at the booking counters for the convenience of passengers as it facilitates cashless transaction.Introduction of Next Generation e-ticketing systemNext generation E-ticketing system introduced, which can book 7200 online tickets instead of 2000 tickets per minute and to attend 2,00,000 enquiries instead of 50000 per minute.SMS Alerts to passengersIndian Railways added another milestone by launching yet another innovative scheme called the ‘SMS Gateway’, which will enable passengers to get SMS alerts on the status of reserved tickets. Moreover SMS alerts giving wakeup calls has also been introduced.Mobile security App.for womenMobile app for security of women has been launched in Mumbai suburban trains.This is the first phase and it will be extended in other areas in a phased manner.Yatri Ticket Sewa Kendra schemeA new scheme called the Yatri Ticket Sewa Kendra (YTSK) Scheme has been launched. Under this scheme, agents of Indian Railways can operate ticketing terminals at various locations in the cities and towns for issuing reserved tickets and unreserved tickets. This will offer greater convenience to passengers in getting rail tickets.Adarsh StationThe scheme of Adarsh stations for better amennities has been introduced in the year 2009. Under this scheme, 1052 stations have been selected for development as Adarsh Station upto 2013-14. 108 stations have been developed under the scheme during 2014-15, as such a total of 934 stations have been developed as ‘Adarsh’ station so far.Pilgrim special tourist trainsWith a view to promote rail tourism in the country and to provide reasonably priced tourism package to tourists, especially the pilgrims in the country, India Railways through its PSU IRCTC has launched six pilgrim special tourist train packages in the first phase. The tourist packages are; Sukhamngalam Yatra, Dham special with Dakshin Darshan via Lucknow, Dham special with Dakshin Darshan via Jaipur, Shikharji Circuit Yatra, Jyotirling Yatra, and Takht Parikrama.Braille Signages on coachesFor the help of visually impaired passengers, Indian Railways has taken the initiative of providing Braille signages on coaches.CCTV on coachesIn order to improve security measures on trains and especially for women passengers, it has been decided to provide CCTV cameras on coaches especially in ladies compartments in doorway and aisle area without infringing on the privacy.Waiting chairs/benches etc. under MPLAD SchemeGuidelines issue for installations of chairs/benches/overhead sheds at stations under Member of Parliament Local Area Development Scheme(MPLAD).Comprehensive guidelines have been issued for improvement of passenger amenities at stations through NGOs, Trusts, Corporate etc.R.O. drinking water at stationsProvision of Reverse Osmosis (R.O.) drinking water units at selection stations on experimental basis has been planned. To begin with, eight stations namely, Madurai, Gadag, Tirupati, Guwahati Dwarka, H.Nizammudin, Patna & Bhopal were identified for provision of R.O. drinking water units. While R.O. drinking water units have already been commissioned at Dwarka, Gadag, H.Nizammudin, Katihar (in lieu of Guwahati), Madurai and Tirupati stations R.O. units at Patna & Bhopal are planned to be commissioned shortly.This will help provide safe drinking water to passengers.Seperate Food safety officer in every divisionWith a view to ensure better quality check on the food installations in Railway, it has been decided to appoint one Food Safety Officer in every Division of the Railways. Earlier a Food Safety Officer was entrusted with more than one Division which was causing difficulty in ensuring proper supervision.DIGITAL INDIA INITIATIVELaunching of a ‘Customer Complaint Web Portal’A ‘Customer Complaint Web Portal and Mobile Application’ (android/windows based mobile App), was launched. One can track the status of the complaints which he or she registered on this portal with the help of mobile App. Feedback can also be given on this portal. This will help in faster redressal of passenger grievances.‘Operation Five Minutes’ –Paperless Unreserved TicketingFulfilling yet another commitment of the Railway Budget 2015-16, the Minister of Railways launched Mobile Application for Paperless Unreserved Ticketing on pilot basis on Egmore –Tambaram Suburban Section of Chennai. This initiative is part of Indian Railways effort to help passengers purchase the unreserved tickets within five minutes under its ‘Operation five minutes programme’. This will allow the passenger to buy a ticket on the move and allow him or her to board the train with the ticket secured on his or her mobile phone, without any need for printing the ticket.‘E-Samiksha’ for Implementation MonitoringIn yet another milestone initiative for ensuring timely implementation of budget proposals, a special portal called ‘E-Samiksha’, has been launched for monitoring the implementation of budget announcements/commitments .This portal would help to keep an eye on the implementation of budget process.Facility of ‘Wi-Fi’ services on Railway stationsIndian Railways is providing the Wi-Fi Broadband Services at several stations which include Bangaluru, Secunderabad, Mumbai CST, Agra, Varanasi, Hawrah, Chennai, Ahmdabad. The Wi-Fi project on Indian Railways is being executed by RailTel, a Public Sector Undertaking of the Ministry of Railways. Wi-Fi facility is available to the users free of cost initially for a period of 30 minutes by registering on the Wi-Fi network through their mobile phones. The facility of Wi-Fi will be extended to other stations in a phased manner.Introduction of e-demand systemWith the release of this module, customers can sit in the convenience of their homes or offices and register their freight demands.Railways’ Social Media platformTo keep pace with the modern means of internet media, Indian Railways launched its three social media platforms namely Facebook, Twitter and You Tube with the URL @railminindia. Railway Budget was for the first time live streamed on social media platforms. Online suggestions and feedback can also be made on these social media platforms.SYSTEM IMPROVEMENTMoU signed for highest ever funding for RailwaysIn a landmark achievement, a Memorandum of Understanding (MoU) was signed between the Ministry of Railways and Life Insurance Corporation (LIC) for highest ever funding of Rs. 1.5 lakh crore for Railways. This move will ultimately help railways growth through augmentation of its financial resources.Interim Report of HLRRC submitted to Railway BoardInterim Report of High Level Railway Restructuring Committee (HLRCC) headed by Dr. Bibek Debroy has been submitted to the Railway Board.The report has also been put on the Ministry’s website for inviting suggestions and comments. This committee was constituted with an aim to find out ways to mobilise resources for major railway projects and restructuring of railways.Delegating more power to Zonal RailwaysWith an aim to fast track decision making and bring in transparency full powers have been delegated to General Manages and Director Generals as tender authority . All the cases for acceptance of Works and Stores tenders, will now be dealt with and finalized by Zonal Railways and Production Units.Scope of e-tendering is being expanded for increased transparency and procurement.Saving of energyTo reduce cost of Electrical energy being used for traction, procurement through open market is being done.Power Purchase Agreement between DVC and North Central railway for supply of 50MW power has already been signed.Saving for the month of March 2015 alone is Rs 10 Crore approx.A web based electrical energy management system called RailSaver has been launched which will help save upto 15% energy by 2020.Logistic Hubs on National WaterwaysA Memorandum of Understanding (MoU) has been signed between the Inland Waterways Authority of India (IWA) and the Dedicated Freight Corridor Corporation of India (DFCCIL) for creation of logistic hubs with rail connectivity at Varanasi and other places on National Waterways.Alternative Energy ResourcesSolar Plants of 2 MW at RCF, Raebareli and 1 MW at Katra Railway station have been commissioned.Target of commissioning 6.5 MW Solar Power plants in year 2015-16. A 30 KW Solar Plant has been commissioned at roof top Rail Bhawan at New Delhi. Solar plants at other Railway buildings are proposed to be installed in future. Target for commissioning of 25 MW Wind Energy Plant at Jaisalmer in 2015-16.Ratan Tata as Head of ‘Kayakalp’ CouncilTaking immediate follow up action in implementing the Budget announcement, Railways constituted the ‘Kayakalp’ Council and appointed Shri Ratan Tata to head this Council. The purpose of the Council is to recommend innovative methods and processes for the improvement, betterment and transformation of the Indian Railways.MOU with National Institute of DesignAdding yet another milestone by fulfilling another commitment announced in the Railway Budget 2015-16, the Indian Railway signed an MoU to set up its own Railway Design Centre in the campus of National Institute of Design (NID), Ahmadabad. This will help improve customer’s happiness by way of better designed coaches and providing cost effective solutions to problems faced by passengers during train travel.White paper and vision 2030 documentMinister of Railways released White Paper on Railways in the parliament with a view to understand the challenges that the organization is presently facing. Ministry of Railways is now working on the vision 2030 document on Railways which will contain a blueprint for the future development of the Indian Railways.Task forces and Experts’ committeesSeveral task forces and committees of experts constituted for focussed attention on areas like revenue mobilization through advertising, improving financial health of railways, restructuring delegation of powers, productivity enhancement, etc. The various committees have roped in experts like E Shreedhran, former CAG Vinod Rai, economist Bibek Debroy and noted industrialist Ratan Tata to improve the Railways and bring in innovative ideas and solutions.Better training of Railway PersonnelAcademic Services Agreement has been signed with Beijing Jiao Tong University, China for training of 100 officers of various departments in Heavy Haul Technology. ‘Indian Railways Chair for Sustainable Mobility’ has been set up at TERI University, New Delhi. Modules on gender sensitization of Railway personnel have been introduced in centralized training institutes.Centre for Railway Research set up at Mumbai UniversityRailway Ministry and Mumbai University signed an MoU to set up a Centre for Railway Research (CRR) at University of Mumbai in order to develop a long-term frame work for research collaboration.Leveraging of space for advertisingWith a view to generate additional revenue, RITES,a public sector undertaking of Ministry of Railways prepared a Concept Note, indicating ways and means for leveraging of space in coaches, wagons, trains, railway stations etc. for advertisements, publicity and other purposes. Now, six-member task force headed by Member Traffic Railway Board has been set up to examine and implement this project.INFRASTRUCTURECritical coal connectivity projects fasttrackedTransportation of coal is an important activity of Indian Railways and is very crucial for the country’s power supply system. Critical Coal connectivity projects in Jharkhand, Chhattisgarh and Orissa are being fast tracked. MOU has been signed with Ministry of Coal and Government of Odisha. Another MOU with Government of Jharkhand is in the offing.Redevelopment of Railway StationsRailway Ministry has now decided to offer Railway Stations for redevelopment on ‘as is where is’ basis, by inviting open bids from interested parties with their designs and business ideas duly providing for amenities and other requirements of the Railways. The Process for redevelopment of stations, already indentified viz. Anand Vihar, Bijwasan, Chandigarh, Shivaji Nagar & Habibganj by Indian Railway Stations Development Corporation Ltd. (IRSDC) is continuing.Progress On Dedicated Freight Corridor ProjectEastern and Western Dedicated Freight corridors are being developed for smooth and fast transportation of freight.Loan for Eastern Dedicated Freight Corridor (Phase 2) for US $ 1100 million approved by the World Bank on 22.04.14, has been signed on 11th November 2014. Electrification contract for 945 km of Western DFC has been awarded on 18.11.2014.FDI and PPP in RailwaysCabinet approved 100% FDI in identified areas of Railway sector.Ministry of Railways has formulated sectoral guidelines on FDI.Investor’s meet was held to explain FDI to investors.More meets planned in future. High level committee set up to discuss FDI and PPP issues. Ministry of Railways has also issued Model Concession Agreement for Non Governmental Railway model, joint venture model and Built, Operate and Transfer (BOT) model. During the period , approvals were also given for port connectivity PPP projects viz. Roha-Dighi newline and Digni-Jaigarh port newline. In addition in principle approval for two more port connectivity projects viz. Chhara port and Nargol port has been given.New Rail Neer Plant in Mumbai inauguratedA new Rail Neer plant has been set up at Ambernath (Mumbai) by Indian Railway Catering and Tourism Corporation (IRCTC), a Public Sector Undertaking of Ministry of Railways, the production capacity of this plant will be 2 lakh liters per day, This will improve availability of safe Packaged Drinking Water (PDW).Laying of Opticle Fibre Cable on Railway NetworkA total number of 1,329 route kilometres OFC has been laid. Cumulatively, 48,179 route kilometers (approx.) OFC has been commissioned over Indian .It will enable high speed internet connectivity and video conferencing facility.New lines and electrificationIn 2014-15, 1983 km of railway lines have been commissioned. This is the highest ever. In 2014-15, 1375 km of railway electrification completed. This is the highest ever.SAFETYGeo-spatial technologies for unmanned level crossingsIn a significant move to make Unmanned Level Crossings (UMLCs) safer for road users thereby avoiding accidents thereat, Geo-spatial technologies are proposed to be used with the help of ISRO. Under such technologies which combine Global Positioning System(GPS), Geographic Information System(GIS) and Remote Sensing, an alert message will be flashed automatically in the mobile phones of all the road users carrying GPS enabled mobile phones in the vicinity of an Unmanned Level Crossing, about the approaching train. This will save many lives as many fatal accidents occur at unmanned level crossing.Quick evacuation of injured persons from tracksStandard Operating Procedures (SOPs) are being put in place regarding quick evacuation of the injured persons from the railway track so that human lives are saved.MoU on construction of ROBs/RUBsIn a move to further enhance safety of road users, Ministry of Railways and Ministry of Road Transport & Highways signed a Memorandum of Understanding (MoU) on policy related to constructions of Road Over Bridges and Road Under Bridges on National Highway corridors.MAKE IN INDIAExpansion project of DLW factoryThe Prime Minister Shri Narendra Modi inaugurated the commencement of Expansion Project of Diesel Locomotive Works (DLW), a production unit of Indian Railways at Varanasi on some of the features of the expansion plan are; a new block shop, loco frame shop and loco assembly shop, new plant shop having advanced paint booths, induction of high productivity machines and generation of 250 kw Green Power by roof mounted grid connected solar power plant. The project will herald the ‘Make in India’ campaign in the holy city, Varanasi.Ministry of Railway also successfully floated RFP for state of the Art Electro Loco Factory at Madhepura and Diesel Loco Factory at Marhowra. Again RFP were issued for manufacturing 9000 HP electric locos for western DFC. Locos will be manufactured at Dankuni and Technology will be transferred to CLW, Chittanranjan.New production unitsRail Wheel Plan, Bela commissioned and regular production started.2nd unit for manufacture of LHB coaches fit to run at 160kmph made functional at Integral Coach Factory, Chennai.DEMU factory Haldia commissioned.Mid-life Rehabilitation Workshop for coaches at Jhansi completed.New Loco and New Green Train5500 HP Diesel Locomotive introduced in Indian Railway System which is the highest horse power Diesel Engine.First “Green” DEMU rail introduced on Northern Railway to run between Rewari-Rohtak Section.HIGH SPEED PROJECTSStatus of Railways Semi High Speed ProjectsIndian Railways is working on increasing speed of trains raising it to 160kmph/200 kmph referred as Semi-High speed. It has identified nine corridors for this purpose. Trial run in Delhi-Agra corridor successfully completed for running trains at semi-high speed of 160 km. per hour. The commercial services will be started after obtaining the CRS sanction.The feasibility study for semi high speed on Chennai-Bangaluru-Mysore Corridor is being taken up by Chinese Railways.Feasibility study for New Delhi-Chandigarh Corridor to be undertaken with French Railway.Discussions are on with Germany for undertaking feasibility study of Nagpur-Secunderabad Corridor.5 other identified corridors under examination for semi high speed trains.Mumbai-Ahemdabad High Speed Bullet train projectMinistry of Railways took steps for introduction of High Speed Bullet Trains(300+kmph) in the country on Mumbai-Ahmadabad corridor. It is part of the Ministry’s ambitious plan to have Diamond Quadrilateral network of High Speed Rail connecting major metros and growth centers of the country. French Railway submitted business model study of this corridor. The interim report of feasibility study being undertaken by Japan has been received and final report is expected in June, 2015. One new route between New Delhi and Chennai has been identified for introducing bullet train and China has been entrusted with the task of undertaking feasibility study of this line.JAMMU & KASHMIR AND NORTH EASTOpening of Lumding-Silchar broad gauge sectionThe much awaited Lumding-Silchar Broad Gauge section (Assam) inaugurated with the running of goods trains. The passenger train services will be started soon on this section. This line will provide seamless BG connectivity to Barak Valley of Assam with the rest of the Country.it Musica Country,Free Country Music WebRadio Online! is a very crucial rail link for the N.E region.First train to MeghalayaIn an important event in the history of Railways, one more north-eastern state namely Meghalaya was brought on country’s railway map. Prime Minister Shri Narendra Modi flagged off the first ever train from Guwahati to Medipathar in Meghalaya to mark this feat.Foundation stone for rail link to Mizoram’s capitalTo further boost the development of rail link in North Eastern region, the Hon’ble Prime Minister Shri Narendra Modi laid the foundation for a new rail route from Bhairabi to Sairang in Mizoram. It will take rail connectivity to Aizawl, the capital of MizoramKatra comes on country’s railway mapIn another landmark engineering marvel, Indian Railways completed Udhampur-Katra Broad gauge line in the State of Jammu and Kashmir. Prime Minister dedicated this line to the nation at a programme held at Katra.This line has brought Katra on country’s railway map consequently bringing Jammu & Kashmir Valley nearer to the rest of the nation .Railways help during J&K floodsIndian Railways geared up its machinery to provide all possible help to the travelling public in the wake of unprecedented flood in the state of Jammu and Kashmir. Railways arranged transport of relief material free of charge by coaching trains to Jammu Tawi and Udhampur from any station of India. Railways made about 4 lakh Rail Neer drinking water bottles available for flood affected people of J&K.North-eastern tour package for college studentsAn education train ‘Gyanodaya Express’ – a tour package for the students of Delhi University to visit North east states, was flagged off from Delhi . It will help the students to connect with NE region .SWACHH BHARAT ABHIYAANNation wide Action PlanIndian Railways is implementing PMs nationwide campaign of Swachch Bharat Abhiyan in true letter and spirit.Separate Directorate for Environment and Housekeeping created. This Directorate will address all environment and housekeeping related issues over Railways.Detailed action plan on cleanliness prepared has been prepared and an Integrated Policy of cleanliness in Stations, Platforms and Coaches is under formulation.50 major stations outsourced for international level cleanliness.Setting up of mechanised laundriesMechanised laundries at 6 new locations have been set up to improve the quality of linen being supplied to AC class passengers. With this Indian Railway now have 33 such mechanized laundries.Dustbins on all the coaches:Dustbins on trains were hitherto being provided mainly on AC coaches. Now dustbins will be provided in all the coaches including non AC coaches.On Board Housekeeping services scheme:An additional 83 no. of trains have been covered under OBHS scheme taking total coverage to around 500 trains. Under this scheme ,cleanliness is maintained during run of the train.Installation of more Bio-Toilets in coachesMore than 10159 Bio-toilets have been fitted till March, 2015 and target set for 2015-16 is fitment of 17,000 bio-toilets. These toilets use bacterial action to convert human waste into water and gas.HELPING FARMERS AND RURAL PEOPLEFirst ever Perishable Cargo Centre set upThe first ever Perishable Cargo Centre of Container Corporation of India (CONCOR) (a Railway PSU) at Adarsh Nagar station near Azadpur Sabzi Mandi, Delhi, was inaugurated. This perishable cargo centre will help farmers and consumers in a big way and the ripening of fruits and cold storage facilities at this cargo centre will help the farmers get a good price and good market for their product.Skill development activities in railway premisesIndian Railways has around 8000 stations and premises of some of the railway stations with very few trains and scanty footfall would be used for skill development activities. It will help rural people substantially.The skill development programme has been emphasized by the Hon’ble Prime Minister for the benefit of the people.Promoting Rural ProductsRailways will also help in marketing rural products made by self help groups and other such agencies so as to help common rural people. The Konkani-cuisine restaurant “Konkan Swaad Katta’ recently set up at Ratnagiri station in Konkan Railway is a step in this direction to encourage traditional businesses and local talent as well as help the financial empowerment of local people and at the same time passengers getting taste traditional dishes.INTERNATIONAL COOPERATIONMoU with China in technical cooperation in RailwaysA Memorandum of Understanding (MoU) and an Action Plan were signed between the Government of India and People’s Republic of China in enhancing Technical Cooperation in Railway Sector, at delegation level talks between the two countries on 18th September 2014. The potential cooperation areas mentioned in the MoU are; i) Training in heavy haul freight transportation, ii) Raising of speed of trains on existing routes, iii) Station redevelopment, iv) High speed rail and v) Setting up of Railway University.MoU on cooperation with Republic of KoreaIndian Railways and Republic of Korea signed a MoU on Technical Cooperation In the Rail Sector. The MoU would enable technical assistance and cooperation between the Railways of the two countries on areas such as High Speed Rail, Modernisation of Rolling Stock, Railway Operations, Modernisation of Signalling, Construction & Maintenance technologies and in development of Logistics Parks/Terminals.Cooperation with Czech RepublicMoU has also been signed with Czech Republic for technical assistance in Railway sector. The potential cooperation areas mentioned in the MoU are Freight operations- Logistics of automotive transport, Passenger operations – raising of speeds upto 200 kmph; Infrastructure building and management – station development and workshop modernization; Information & communication technologies especially for passenger amenities ; Modernisation of rolling stock; Modernisation of signalling & telecom etc.Cooperation with AustriaThe 2nd Indo-Austrian Joint Working Group meeting on the Technology Specific Cooperation in the field of Railways was organized on 9.9.2014.Cooperation among SAARC nationsMinistry of Railways hosted the 5th meeting of the SAARC Inter governmental Group on Transport on 30thSeptember,2014 at Vigyan Bhawan ,New Delhi,The meeting was attended by all the SAARC member countries.Relief during Nepal earthquakeDuring the Nepal earthquake crisis, Railways made available to Nepal about 4 lakh Rail Neer drinking water bottles. Railways also made available to earthquake victims the facility of the Railways hospitals situated in the border towns. Railways also facilitated travel of earthquake victims.IMPROVED PERFORMANCEIncrease in Railways’ revenue earningsThe total approximate earnings of Indian Railways on originating basis during the financial year 2014-15 (1st April 2014 to 31st March 2015) were Rs. 157880.50 crore compared to Rs. 140761.27 crore during the same period last year, registering an increase of 12.16 per cent.Improved Freight loadingIndian Railways carried 1097.57 million tonnes of revenue earning freight traffic during the financial year 2014-15 i.e. from 1st April 2014 to 31st March 2015. The freight carried shows an increase of 44.02 million tonnes over the freight traffic of 1053.55 million tonnes actually carried during the corresponding period last year, registering an increase of 4.18 per cent.MISCELLANEOUSPathbreaking Railway BudgetRailway Budget 2015-16 was completely depoliticized making it a long term perspective document.The thrust areas identified in the budget include Quality of life in journeys, station redevelopment, capacity augmentation, safety, technology upgradation, partnerships for development, improvements to management processes and systems, resource mobilization, human resources, energy and sustainability, transparency and governance initiatives.28 announcements made in the Budget speech already implemented.Railways players bring laurel to the nationRailway sportspersons as a part of Indian contingent at recently concluded Commonwealth Games-2014, (CWG) at Glasgow, Scotland, again brought glory to the nation by bagging 9 medals out of total 64 medals won by India.Renovation of National Rail MuseumA big renovation exercise was undertaken in National Railways Museum, Delhi. Musical Fountain, Toy Train and Renovated Exhibits have been added at the Museum.

Suresh PrabhuAs many as 7,575 children were rescued at railway stations and trains in 2015Source:-http://economictimes.indiatimes.com/articleshow/51328256.cms?utm_source=facebook.com&utm_medium=referral&utm_campaign=ETFBMain&utm_source=contentofinterest&utm_medium=text&utm_campaign=cppstINITIATIVES FOR PASSENGERSPassenger Helpline No. 138 and security helpline 182Indian Railways provided the All India Helpline Number ‘138’ for passengers, as an interface for queries/complaints related to medical emergency, cleanliness, food & catering, coach maintenance, linen etc. A security helpline ‘182’has also been launched to report any unsavory incidents. This service is very important public service and may play an important role in emergencies like crime against women, onboard unlawful activity, train accidents, medical attention required and fire etc. These helpline numbers viz.138&182 and existing 139 are now to be printed on the tickets for the convenience of passengers.Launching of e-catering service in trainsThe Ministry of Railways is providing e-catering service in trains through its PSU, Indian Railways Catering &Tourism Corporation (IRCTC). This is a service where a passenger is able to place an order for a meal, to be served at his seat in the train enroute, through a phone call or an SMS. Presently this service is available in 120 pairs of trains.Go-India Smart cardGo-India’ smart card scheme has been launched on pilot basis on two sectors i.e. New Delhi-Mumbai and New Delhi-Howrah. At present, the Go-India smart card enables passengers to pay for reserved and unreserved tickets. The scheme is intended to reduce the transaction time at the booking counters for the convenience of passengers as it facilitates cashless transaction.Introduction of Next Generation e-ticketing systemNext generation E-ticketing system introduced, which can book 7200 online tickets instead of 2000 tickets per minute and to attend 2,00,000 enquiries instead of 50000 per minute.SMS Alerts to passengersIndian Railways added another milestone by launching yet another innovative scheme called the ‘SMS Gateway’, which will enable passengers to get SMS alerts on the status of reserved tickets. Moreover SMS alerts giving wakeup calls has also been introduced.Mobile security App.for womenMobile app for security of women has been launched in Mumbai suburban trains.This is the first phase and it will be extended in other areas in a phased manner.Yatri Ticket Sewa Kendra schemeA new scheme called the Yatri Ticket Sewa Kendra (YTSK) Scheme has been launched. Under this scheme, agents of Indian Railways can operate ticketing terminals at various locations in the cities and towns for issuing reserved tickets and unreserved tickets. This will offer greater convenience to passengers in getting rail tickets.Adarsh StationThe scheme of Adarsh stations for better amennities has been introduced in the year 2009. Under this scheme, 1052 stations have been selected for development as Adarsh Station upto 2013-14. 108 stations have been developed under the scheme during 2014-15, as such a total of 934 stations have been developed as ‘Adarsh’ station so far.Pilgrim special tourist trainsWith a view to promote rail tourism in the country and to provide reasonably priced tourism package to tourists, especially the pilgrims in the country, India Railways through its PSU IRCTC has launched six pilgrim special tourist train packages in the first phase. The tourist packages are; Sukhamngalam Yatra, Dham special with Dakshin Darshan via Lucknow, Dham special with Dakshin Darshan via Jaipur, Shikharji Circuit Yatra, Jyotirling Yatra, and Takht Parikrama.Braille Signages on coachesFor the help of visually impaired passengers, Indian Railways has taken the initiative of providing Braille signages on coaches.CCTV on coaches In order to improve security measures on trains and especially for women passengers, it has been decided to provide CCTV cameras on coaches especially in ladies compartments in doorway and aisle area without infringing on the privacy.Waiting chairs/benches etc. under MPLAD SchemeGuidelines issue for installations of chairs/benches/overhead sheds at stations under Member of Parliament Local Area Development Scheme(MPLAD).Comprehensive guidelines have been issued for improvement of passenger amenities at stations through NGOs, Trusts, Corporate etc.R.O. drinking water at stations Provision of Reverse Osmosis (R.O.) drinking water units at selection stations on experimental basis has been planned. To begin with, eight stations namely, Madurai, Gadag, Tirupati, Guwahati Dwarka, H.Nizammudin, Patna & Bhopal were identified for provision of R.O. drinking water units. While R.O. drinking water units have already been commissioned at Dwarka, Gadag, H.Nizammudin, Katihar (in lieu of Guwahati), Madurai and Tirupati stations R.O. units at Patna & Bhopal are planned to be commissioned shortly.This will help provide safe drinking water to passengers.Seperate Food safety officer in every divisionWith a view to ensure better quality check on the food installations in Railway, it has been decided to appoint one Food Safety Officer in every Division of the Railways. Earlier a Food Safety Officer was entrusted with more than one Division which was causing difficulty in ensuring proper supervision.DIGITAL INDIA INITIATIVELaunching of a ‘Customer Complaint Web Portal’A ‘Customer Complaint Web Portal and Mobile Application’ (android/windows based mobile App), was launched. One can track the status of the complaints which he or she registered on this portal with the help of mobile App. Feedback can also be given on this portal. This will help in faster redressal of passenger grievances.‘Operation Five Minutes’ –Paperless Unreserved TicketingFulfilling yet another commitment of the Railway Budget 2015-16, the Minister of Railways launched Mobile Application for Paperless Unreserved Ticketing on pilot basis on Egmore –Tambaram Suburban Section of Chennai. This initiative is part of Indian Railways effort to help passengers purchase the unreserved tickets within five minutes under its ‘Operation five minutes programme’. This will allow the passenger to buy a ticket on the move and allow him or her to board the train with the ticket secured on his or her mobile phone, without any need for printing the ticket.‘E-Samiksha’ for Implementation MonitoringIn yet another milestone initiative for ensuring timely implementation of budget proposals, a special portal called ‘E-Samiksha’, has been launched for monitoring the implementation of budget announcements/commitments .This portal would help to keep an eye on the implementation of budget process.Facility of ‘Wi-Fi’ services on Railway stationsIndian Railways is providing the Wi-Fi Broadband Services at several stations which include Bangaluru, Secunderabad, Mumbai CST, Agra, Varanasi, Hawrah, Chennai, Ahmdabad. The Wi-Fi project on Indian Railways is being executed by RailTel, a Public Sector Undertaking of the Ministry of Railways. Wi-Fi facility is available to the users free of cost initially for a period of 30 minutes by registering on the Wi-Fi network through their mobile phones. The facility of Wi-Fi will be extended to other stations in a phased manner.Introduction of e-demand systemWith the release of this module, customers can sit in the convenience of their homes or offices and register their freight demands.Railways’ Social Media platformTo keep pace with the modern means of internet media, Indian Railways launched its three social media platforms namely Facebook, Twitter and You Tube with the URL @railminindia. Railway Budget was for the first time live streamed on social media platforms. Online suggestions and feedback can also be made on these social media platforms.SYSTEM IMPROVEMENT MoU signed for highest ever funding for RailwaysIn a landmark achievement, a Memorandum of Understanding (MoU) was signed between the Ministry of Railways and Life Insurance Corporation (LIC) for highest ever funding of Rs. 1.5 lakh crore for Railways. This move will ultimately help railways growth through augmentation of its financial resources.Interim Report of HLRRC submitted to Railway BoardInterim Report of High Level Railway Restructuring Committee (HLRCC) headed by Dr. Bibek Debroy has been submitted to the Railway Board.The report has also been put on the Ministry’s website for inviting suggestions and comments. This committee was constituted with an aim to find out ways to mobilise resources for major railway projects and restructuring of railways.Delegating more power to Zonal RailwaysWith an aim to fast track decision making and bring in transparency full powers have been delegated to General Manages and Director Generals as tender authority . All the cases for acceptance of Works and Stores tenders, will now be dealt with and finalized by Zonal Railways and Production Units.Scope of e-tendering is being expanded for increased transparency and procurement.Saving of energyTo reduce cost of Electrical energy being used for traction, procurement through open market is being done.Power Purchase Agreement between DVC and North Central railway for supply of 50MW power has already been signed.Saving for the month of March 2015 alone is Rs 10 Crore approx.A web based electrical energy management system called RailSaver has been launched which will help save upto 15% energy by 2020.Logistic Hubs on National WaterwaysA Memorandum of Understanding (MoU) has been signed between the Inland Waterways Authority of India (IWA) and the Dedicated Freight Corridor Corporation of India (DFCCIL) for creation of logistic hubs with rail connectivity at Varanasi and other places on National Waterways.Alternative Energy ResourcesSolar Plants of 2 MW at RCF, Raebareli and 1 MW at Katra Railway station have been commissioned.Target of commissioning 6.5 MW Solar Power plants in year 2015-16. A 30 KW Solar Plant has been commissioned at roof top Rail Bhawan at New Delhi. Solar plants at other Railway buildings are proposed to be installed in future. Target for commissioning of 25 MW Wind Energy Plant at Jaisalmer in 2015-16.Ratan Tata as Head of ‘Kayakalp’ CouncilTaking immediate follow up action in implementing the Budget announcement, Railways constituted the ‘Kayakalp’ Council and appointed Shri Ratan Tata to head this Council. The purpose of the Council is to recommend innovative methods and processes for the improvement, betterment and transformation of the Indian Railways.MOU with National Institute of DesignAdding yet another milestone by fulfilling another commitment announced in the Railway Budget 2015-16, the Indian Railway signed an MoU to set up its own Railway Design Centre in the campus of National Institute of Design (NID), Ahmadabad. This will help improve customer’s happiness by way of better designed coaches and providing cost effective solutions to problems faced by passengers during train travel.White paper and vision 2030 documentMinister of Railways released White Paper on Railways in the parliament with a view to understand the challenges that the organization is presently facing. Ministry of Railways is now working on the vision 2030 document on Railways which will contain a blueprint for the future development of the Indian Railways.Task forces and Experts’ committeesSeveral task forces and committees of experts constituted for focussed attention on areas like revenue mobilization through advertising, improving financial health of railways, restructuring delegation of powers, productivity enhancement, etc. The various committees have roped in experts like E Shreedhran, former CAG Vinod Rai, economist Bibek Debroy and noted industrialist Ratan Tata to improve the Railways and bring in innovative ideas and solutions.Better training of Railway PersonnelAcademic Services Agreement has been signed with Beijing Jiao Tong University, China for training of 100 officers of various departments in Heavy Haul Technology. ‘Indian Railways Chair for Sustainable Mobility’ has been set up at TERI University, New Delhi. Modules on gender sensitization of Railway personnel have been introduced in centralized training institutes.Centre for Railway Research set up at Mumbai UniversityRailway Ministry and Mumbai University signed an MoU to set up a Centre for Railway Research (CRR) at University of Mumbai in order to develop a long-term frame work for research collaboration.Leveraging of space for advertisingWith a view to generate additional revenue, RITES,a public sector undertaking of Ministry of Railways prepared a Concept Note, indicating ways and means for leveraging of space in coaches, wagons, trains, railway stations etc. for advertisements, publicity and other purposes. Now, six-member task force headed by Member Traffic Railway Board has been set up to examine and implement this project.INFRASTRUCTURECritical coal connectivity projects fasttrackedTransportation of coal is an important activity of Indian Railways and is very crucial for the country’s power supply system. Critical Coal connectivity projects in Jharkhand, Chhattisgarh and Orissa are being fast tracked. MOU has been signed with Ministry of Coal and Government of Odisha. Another MOU with Government of Jharkhand is in the offing.Redevelopment of Railway StationsRailway Ministry has now decided to offer Railway Stations for redevelopment on ‘as is where is’ basis, by inviting open bids from interested parties with their designs and business ideas duly providing for amenities and other requirements of the Railways. The Process for redevelopment of stations, already indentified viz. Anand Vihar, Bijwasan, Chandigarh, Shivaji Nagar & Habibganj by Indian Railway Stations Development Corporation Ltd. (IRSDC) is continuing.Progress On Dedicated Freight Corridor ProjectEastern and Western Dedicated Freight corridors are being developed for smooth and fast transportation of freight.Loan for Eastern Dedicated Freight Corridor (Phase 2) for US $ 1100 million approved by the World Bank on 22.04.14, has been signed on 11th November 2014. Electrification contract for 945 km of Western DFC has been awarded on 18.11.2014.FDI and PPP in RailwaysCabinet approved 100% FDI in identified areas of Railway sector.Ministry of Railways has formulated sectoral guidelines on FDI.Investor’s meet was held to explain FDI to investors.More meets planned in future. High level committee set up to discuss FDI and PPP issues. Ministry of Railways has also issued Model Concession Agreement for Non Governmental Railway model, joint venture model and Built, Operate and Transfer (BOT) model. During the period , approvals were also given for port connectivity PPP projects viz. Roha-Dighi newline and Digni-Jaigarh port newline. In addition in principle approval for two more port connectivity projects viz. Chhara port and Nargol port has been given.New Rail Neer Plant in Mumbai inauguratedA new Rail Neer plant has been set up at Ambernath (Mumbai) by Indian Railway Catering and Tourism Corporation (IRCTC), a Public Sector Undertaking of Ministry of Railways, the production capacity of this plant will be 2 lakh liters per day, This will improve availability of safe Packaged Drinking Water (PDW).Laying of Opticle Fibre Cable on Railway NetworkA total number of 1,329 route kilometres OFC has been laid. Cumulatively, 48,179 route kilometers (approx.) OFC has been commissioned over Indian .It will enable high speed internet connectivity and video conferencing facility.New lines and electrificationIn 2014-15, 1983 km of railway lines have been commissioned. This is the highest ever. In 2014-15, 1375 km of railway electrification completed. This is the highest ever.SAFETY Geo-spatial technologies for unmanned level crossingsIn a significant move to make Unmanned Level Crossings (UMLCs) safer for road users thereby avoiding accidents thereat, Geo-spatial technologies are proposed to be used with the help of ISRO. Under such technologies which combine Global Positioning System(GPS), Geographic Information System(GIS) and Remote Sensing, an alert message will be flashed automatically in the mobile phones of all the road users carrying GPS enabled mobile phones in the vicinity of an Unmanned Level Crossing, about the approaching train. This will save many lives as many fatal accidents occur at unmanned level crossing.Quick evacuation of injured persons from tracksStandard Operating Procedures (SOPs) are being put in place regarding quick evacuation of the injured persons from the railway track so that human lives are saved.MoU on construction of ROBs/RUBsIn a move to further enhance safety of road users, Ministry of Railways and Ministry of Road Transport & Highways signed a Memorandum of Understanding (MoU) on policy related to constructions of Road Over Bridges and Road Under Bridges on National Highway corridors.MAKE IN INDIA Expansion project of DLW factoryThe Prime Minister Shri Narendra Modi inaugurated the commencement of Expansion Project of Diesel Locomotive Works (DLW), a production unit of Indian Railways at Varanasi on some of the features of the expansion plan are; a new block shop, loco frame shop and loco assembly shop, new plant shop having advanced paint booths, induction of high productivity machines and generation of 250 kw Green Power by roof mounted grid connected solar power plant. The project will herald the ‘Make in India’ campaign in the holy city, Varanasi.Ministry of Railway also successfully floated RFP for state of the Art Electro Loco Factory at Madhepura and Diesel Loco Factory at Marhowra. Again RFP were issued for manufacturing 9000 HP electric locos for western DFC. Locos will be manufactured at Dankuni and Technology will be transferred to CLW, Chittanranjan.New production unitsRail Wheel Plan, Bela commissioned and regular production started.2nd unit for manufacture of LHB coaches fit to run at 160kmph made functional at Integral Coach Factory, Chennai.DEMU factory Haldia commissioned.Mid-life Rehabilitation Workshop for coaches at Jhansi completed.New Loco and New Green Train5500 HP Diesel Locomotive introduced in Indian Railway System which is the highest horse power Diesel Engine.First “Green” DEMU rail introduced on Northern Railway to run between Rewari-Rohtak Section.HIGH SPEED PROJECTS Status of Railways Semi High Speed ProjectsIndian Railways is working on increasing speed of trains raising it to 160kmph/200 kmph referred as Semi-High speed. It has identified nine corridors for this purpose. Trial run in Delhi-Agra corridor successfully completed for running trains at semi-high speed of 160 km. per hour. The commercial services will be started after obtaining the CRS sanction.The feasibility study for semi high speed on Chennai-Bangaluru-Mysore Corridor is being taken up by Chinese Railways.Feasibility study for New Delhi-Chandigarh Corridor to be undertaken with French Railway. Discussions are on with Germany for undertaking feasibility study of Nagpur-Secunderabad Corridor. 5 other identified corridors under examination for semi high speed trains. Mumbai-Ahemdabad High Speed Bullet train projectMinistry of Railways took steps for introduction of High Speed Bullet Trains(300+kmph) in the country on Mumbai-Ahmadabad corridor. It is part of the Ministry’s ambitious plan to have Diamond Quadrilateral network of High Speed Rail connecting major metros and growth centers of the country. French Railway submitted business model study of this corridor. The interim report of feasibility study being undertaken by Japan has been received and final report is expected in June, 2015. One new route between New Delhi and Chennai has been identified for introducing bullet train and China has been entrusted with the task of undertaking feasibility study of this line.JAMMU & KASHMIR AND NORTH EASTOpening of Lumding-Silchar broad gauge sectionThe much awaited Lumding-Silchar Broad Gauge section (Assam) inaugurated with the running of goods trains. The passenger train services will be started soon on this section. This line will provide seamless BG connectivity to Barak Valley of Assam with the rest of the Country.it Musica Country,Free Country Music WebRadio Online! is a very crucial rail link for the N.E region. First train to MeghalayaIn an important event in the history of Railways, one more north-eastern state namely Meghalaya was brought on country’s railway map. Prime Minister Shri Narendra Modi flagged off the first ever train from Guwahati to Medipathar in Meghalaya to mark this feat.Foundation stone for rail link to Mizoram’s capitalTo further boost the development of rail link in North Eastern region, the Hon’ble Prime Minister Shri Narendra Modi laid the foundation for a new rail route from Bhairabi to Sairang in Mizoram. It will take rail connectivity to Aizawl, the capital of MizoramKatra comes on country’s railway mapIn another landmark engineering marvel, Indian Railways completed Udhampur-Katra Broad gauge line in the State of Jammu and Kashmir. Prime Minister dedicated this line to the nation at a programme held at Katra.This line has brought Katra on country’s railway map consequently bringing Jammu & Kashmir Valley nearer to the rest of the nation .Railways help during J&K floodsIndian Railways geared up its machinery to provide all possible help to the travelling public in the wake of unprecedented flood in the state of Jammu and Kashmir. Railways arranged transport of relief material free of charge by coaching trains to Jammu Tawi and Udhampur from any station of India. Railways made about 4 lakh Rail Neer drinking water bottles available for flood affected people of J&K.North-eastern tour package for college studentsAn education train ‘Gyanodaya Express’ – a tour package for the students of Delhi University to visit North east states, was flagged off from Delhi . It will help the students to connect with NE region .SWACHH BHARAT ABHIYAANNation wide Action PlanIndian Railways is implementing PMs nationwide campaign of Swachch Bharat Abhiyan in true letter and spirit.Separate Directorate for Environment and Housekeeping created. This Directorate will address all environment and housekeeping related issues over Railways.Detailed action plan on cleanliness prepared has been prepared and an Integrated Policy of cleanliness in Stations, Platforms and Coaches is under formulation.50 major stations outsourced for international level cleanliness. Setting up of mechanised laundries Mechanised laundries at 6 new locations have been set up to improve the quality of linen being supplied to AC class passengers. With this Indian Railway now have 33 such mechanized laundries. Dustbins on all the coaches: Dustbins on trains were hitherto being provided mainly on AC coaches. Now dustbins will be provided in all the coaches including non AC coaches. On Board Housekeeping services scheme: An additional 83 no. of trains have been covered under OBHS scheme taking total coverage to around 500 trains. Under this scheme ,cleanliness is maintained during run of the train. Installation of more Bio-Toilets in coachesMore than 10159 Bio-toilets have been fitted till March, 2015 and target set for 2015-16 is fitment of 17,000 bio-toilets. These toilets use bacterial action to convert human waste into water and gas. HELPING FARMERS AND RURAL PEOPLE First ever Perishable Cargo Centre set upThe first ever Perishable Cargo Centre of Container Corporation of India (CONCOR) (a Railway PSU) at Adarsh Nagar station near Azadpur Sabzi Mandi, Delhi, was inaugurated. This perishable cargo centre will help farmers and consumers in a big way and the ripening of fruits and cold storage facilities at this cargo centre will help the farmers get a good price and good market for their product.Skill development activities in railway premisesIndian Railways has around 8000 stations and premises of some of the railway stations with very few trains and scanty footfall would be used for skill development activities. It will help rural people substantially.The skill development programme has been emphasized by the Hon’ble Prime Minister for the benefit of the people.Promoting Rural Products Railways will also help in marketing rural products made by self help groups and other such agencies so as to help common rural people. The Konkani-cuisine restaurant “Konkan Swaad Katta’ recently set up at Ratnagiri station in Konkan Railway is a step in this direction to encourage traditional businesses and local talent as well as help the financial empowerment of local people and at the same time passengers getting taste traditional dishes.INTERNATIONAL COOPERATION MoU with China in technical cooperation in RailwaysA Memorandum of Understanding (MoU) and an Action Plan were signed between the Government of India and People’s Republic of China in enhancing Technical Cooperation in Railway Sector, at delegation level talks between the two countries on 18th September 2014. The potential cooperation areas mentioned in the MoU are; i) Training in heavy haul freight transportation, ii) Raising of speed of trains on existing routes, iii) Station redevelopment, iv) High speed rail and v) Setting up of Railway University.MoU on cooperation with Republic of KoreaIndian Railways and Republic of Korea signed a MoU on Technical Cooperation In the Rail Sector. The MoU would enable technical assistance and cooperation between the Railways of the two countries on areas such as High Speed Rail, Modernisation of Rolling Stock, Railway Operations, Modernisation of Signalling, Construction & Maintenance technologies and in development of Logistics Parks/Terminals.Cooperation with Czech RepublicMoU has also been signed with Czech Republic for technical assistance in Railway sector. The potential cooperation areas mentioned in the MoU are Freight operations- Logistics of automotive transport, Passenger operations – raising of speeds upto 200 kmph; Infrastructure building and management – station development and workshop modernization; Information & communication technologies especially for passenger amenities ; Modernisation of rolling stock; Modernisation of signalling & telecom etc.Cooperation with AustriaThe 2nd Indo-Austrian Joint Working Group meeting on the Technology Specific Cooperation in the field of Railways was organized on 9.9.2014.Cooperation among SAARC nationsMinistry of Railways hosted the 5th meeting of the SAARC Inter governmental Group on Transport on 30thSeptember,2014 at Vigyan Bhawan ,New Delhi,The meeting was attended by all the SAARC member countries.Relief during Nepal earthquakeDuring the Nepal earthquake crisis, Railways made available to Nepal about 4 lakh Rail Neer drinking water bottles. Railways also made available to earthquake victims the facility of the Railways hospitals situated in the border towns. Railways also facilitated travel of earthquake victims.IMPROVED PERFORMANCE Increase in Railways’ revenue earningsThe total approximate earnings of Indian Railways on originating basis during the financial year 2014-15 (1st April 2014 to 31st March 2015) were Rs. 157880.50 crore compared to Rs. 140761.27 crore during the same period last year, registering an increase of 12.16 per cent.Improved Freight loadingIndian Railways carried 1097.57 million tonnes of revenue earning freight traffic during the financial year 2014-15 i.e. from 1st April 2014 to 31st March 2015. The freight carried shows an increase of 44.02 million tonnes over the freight traffic of 1053.55 million tonnes actually carried during the corresponding period last year, registering an increase of 4.18 per cent.MISCELLANEOUS Pathbreaking Railway BudgetRailway Budget 2015-16 was completely depoliticized making it a long term perspective document.The thrust areas identified in the budget include Quality of life in journeys, station redevelopment, capacity augmentation, safety, technology upgradation, partnerships for development, improvements to management processes and systems, resource mobilization, human resources, energy and sustainability, transparency and governance initiatives.28 announcements made in the Budget speech already implemented.Railways players bring laurel to the nationRailway sportspersons as a part of Indian contingent at recently concluded Commonwealth Games-2014, (CWG) at Glasgow, Scotland, again brought glory to the nation by bagging 9 medals out of total 64 medals won by India.Renovation of National Rail Museum A big renovation exercise was undertaken in National Railways Museum, Delhi. Musical Fountain, Toy Train and Renovated Exhibits have been added at the Museum.

These are the highlights of the Railway Budget 2016Theme of the BudgetOvercoming challenges - Reorganize, Restructure Rejuvenate Indian Railways: 'Chalo, Milkar Kuch Naya Karen'Three pillars of the strategy i.e. Nav Arjan - New revenues, Nav Manak - New norms, Nav Sanrachna - New Structures.Financial Performance 2015-16: Savings of Rs. 8,720 crore neutralizing most of the revenue shortfall, expected OR 90%;2016-17: Targeted Operating Ratio (OR) - 92%, restrict growth of Ordinary Working Expenses by 11.6% after building in immediate impact of 7th PC, reductions planned in diesel and electricity consumption, Revenue generation targeted at Rs 1,84,820 crore.Investments and ResourcesProcess bottlenecks overhauled including delegation of powers to functional levels; average capital expenditure over 2009-14 is Rs. 48,100 crore, average growth of 8% per annum.2015-16 investment would be close to double of the average of previous 5 years.2016-17 CAPEX pegged at Rs. 1.21 lakh crore; implementation through joint ventures with states, developing new frameworks for PPP, etc.VisionBy 2020, long-felt desires of the common man to be fulfilled i.e, reserved accommodation on trains available on demand, time tabled freight trains, high end technology to improve safety record, elimination of all unmanned level crossings, improved punctuality, higher average speed of freight trains, semi high speed trains running along the golden quadrilateral, zero direct discharge of human waste.2015-16-AchievementsAction initiated on 139 budget announcements of 2015-16.Project execution2015-16: assured funding through LIC; commissioning of 2,500 kms Broad Gauge lines; commissioning of 1,600 kms of electrification, highest ever. In 2016-17 -targeted commissioning 2,800 kms of track; commissioning Broad Gauge lines at over 7 kms per day against an average of about 4.3 kms per day in the last 6 years. Would increase to about 13 kms per day in 2017-18 and 19 kms per day in 2018-19; will generate employment of about 9 crore man days in 2017-18 and 14 crore man days in 2018-19. Outlay for railway electrification increased in 2016-17 by almost 50%; target to electrify 2,000 kms.Dedicated Freight CorridorAlmost all contracts for civil engineering works to be awarded by March 31st 2016; Rs 24,000 crore contracts awarded since November 2014 as against Rs 13,000 crore contracts awarded in last 6 years; propose to take up North-South, East-West & East Coast freight corridors through innovative financing including PPP.Port connectivityTuna Port commissioned and rail connectivity projects to ports of Jaigarh, Dighi, Rewas and Paradip under implementation; implementation of rail connectivity for the ports of Nargol and Hazira under PPP in 2016-17.North EastBG Lumding-Silchar section in Assam opened thus connecting Barak Valley with rest of the country; Agartala brought on to the BG network. States of Mizoram and Manipur shortly to come on BG map of the country with commissioning of the Kathakal-Bhairabi and Arunachal-Jiribam Gauge Conversion projects.Jammu and KashmirWork on Katra-Banihal section of Udhampur-Srinagar-Baramulla Rail Link Project progressing satisfactorily- 35 kms of tunnelling out of total of 95 kms completed; Decongestion work on Jalandhar - Jammu line in full swing and doubling of two bridges to be commissioned by March 2016, while the other two bridges will be completed by 2016-17.Make in IndiaFinalised bids for two loco factories; proposed to increase the current procurement of train sets by 30%.Capacity Building for the future through:1. Transparency: Initiated recruitments online in 2015-16, process now being replicated for all positions, social media being used as a tool to bring in transparency, all procurement including procurement of works moved to the e-platform, completed trial of process leading to award of tender electronically and to be rolled out on a PanIndia basis in 2016-17.2. Governance: Delegation led to compression of project sanction time to 6-8 months from 2 years earlier, key result areas identified to judge performance of GMs and DRMs, performance related MOUs signed with few Zones, to be replicated for all zones.3. Internal audit measures: Specialised teams mandated to screen railway operations in specific areas to detect inefficiencies and prevent wastages, every zone preparing 2 reports by March 31, 2016.4. Partnerships: Cabinet approval for JVs with State Governments, 17 consented and 6 MOUs signed with State Governments. 44 new partnership works covering about 5,300 kms and valuing about Rs. 92,714 crore have been indicated in the Budget documents.Customer Interface1. Interaction and feedback through social media & dedicated IVRS system.2. Making travel comfortable by generating over 65,000 additional berths, installing 2,500 water vending machines; introducing 'Mahamana Express' with modern refurbished coaches; 17,000 bio-toilets in trains; world's first Bio-Vacuum toilet developed.3. Improving punctuality: Operations audit for Ghaziabad to Mughalsarai section.4. Ticketing: Introduced 1,780 Automatic Ticket Vending Machines, mobile apps & GoIndia smartcard for cashless purchase of UTS and PRS tickets, enhanced capacity of e-ticketing system from 2,000 tickets per minute to 7,200 tickets per minute and to support 1,20,000 concurrent users as against only 40,000 earlier.5. Social initiatives: One-time registration for availing concessions while booking tickets online, online booking of wheelchairs & Braille enabled new coaches introduced for the Divyang, increased quota of lower berths for senior citizens and women, middle bays reserved in coaches for women.6. Wi-Fi provided in 100 stations, to be provided in 400 more.7. Stations being redeveloped - financial bid received for Habibganj, Bhopal; Cabinet approval for stations to be taken up under PPP.8. Security through helplines & CCTVs.9. Safety: 350 manned level crossings closed, eliminated 1,000 unmanned level crossings, 820 ROB/RUB completed in the current year and work going on in 1,350 of them.Other major achievements1. Energy: Annualized savings of Rs. 3,000 crore to be achieved in the next financial year itself, a year earlier than announced; achieved by procuring power directly at competitive rates using IR's status as Deemed Distribution Licensee.2. Rail University: Initially identified the National Academy of Indian Railways at Vadodara.3. Digital India: Application of Track Management System (TMS) launched, inventory management module of TMS has resulted in inventory reduction by 27,000 MT resulting in saving of Rs.64 crore and scrap identification of 22,000 MT equivalent to Rs.53 crore.The Way AheadImproving quality of travelFor the unreserved passenger -1. Antyodaya Express unreserved, superfast service.2. Deen Dayalu coaches - unreserved coaches with potable water and higher number of mobile charging points.For the reserved passenger -1. Humsafar: Fully air-conditioned third AC service with an optional service for meals2. Tejas: Will showcase the future of train travel in India. Will operate at speeds of 130 kmph and above.Will offer onboard services such as entertainment, local cuisine, WiFi, etc. through one service provider for ensuring accountability and improved customer satisfaction3. Humsafar and Tejas to ensure cost recovery through tariff and non-tariff measures4. UDAY: Overnight double-decker, Utkrisht Double-Decker Air-conditioned Yatri Express on the busiest routes, has the potential to increase carrying capacity by almost 40%.Ticketing: Sale of tickets through hand held terminals; e-ticketing facility to foreign debit/credit cards; bar coded tickets, scanners and access control on a pilot basis. Expansion of Vikalp - train on demand to provide choice of accommodation in specific trains to wait listed passengers. E-booking of tickets facility on the concessional passes available to journalists; facility of cancellation through the 139 helpline post verification using 'One Time Password' sent on registered phone number, to improve tatkaal services CCTV cameras on windows and periodic audit of PRS website.Cleanliness: 'Clean my Coach' service through SMS, ranking of A1 and A stations based on periodic third party audit and passenger feedback; waste segregation and recycling centres; 'Awareness campaigns'; additional 30,000 bio-toilets; providing portable structures with biotoilets at all platforms of select stations for senior citizens, Divyang and women travellers, plan to explore innovative means of providing and maintaining toilets such as advertisement rights, CSR, voluntary support from social organizations.Catering and stalls at stations: IRCTC to manage catering services in a phased manner; explore possibility of making catering services optional, adding 10 more IRCTC operated base kitchens; to build local ownership and empowerment, weightage will be given to district domicile holders for commercial licenses at stations.Stoppages: Convert all operational halts into commercial halts for the benefit of the common manRail Mitra Sewa: Expanding Sarathi Seva in Konkan Railway to help the old and disabled passengers, strengthening the existing services for enabling passengers to book battery operated cars, porter services, etc. on a paid basis in addition to the existing pick up and drop, and wheel chair services.Measures for Divyang: All stations under redevelopment accessible by Divyang; to provide at least one Divyang friendly toilet at each platform in A1 class stations during the next financial year and also ensure availability of wheelchairs in sufficient numbers at these stations.Travel Insurance to passengers: To offer optional travel insurance for rail journeys at the time of booking.Hourly booking of retiring rooms: Will be handed over to IRCTC.Janani sewa: Children's menu items on trains, baby foods, hot milk and hot water would be made available.SMART (Specially Modified Aesthetic Refreshing Travel) Coaches: design and layout of our coaches to ensure higher carrying capacity and provision of new amenities including automatic doors, bar-code readers, bio-vacuum toilets, water-level indicators, accessible dustbins, ergonomic seating, improved aesthetics, vending machines, entertainment screens, LED lit boards for advertising, PA system.Mobile Apps: Integrate all facilities into two mobile apps dealing with ticketing issues and for receipt and redressal of complaints and suggestions.Improving customer interface: Skilling our front-end staff and those we employ through our service providers, information boards in trains enumerating the on-board services and also GPS based digital displays inside coaches to provide real time information regarding upcoming halts. Work underway on installation of a high-tech centralized network of 20,000 screens across 2000 stations for enabling real time flow of information to passengers and also unlock huge advertising potential. All A1 class stations will be manned with duly empowered Station Directors supported by cross functional teams; to make one person accountable for all facilities on trains.1. Pilgrimage centres: To take up on priority the provision of passenger amenities and beautification on stations at pilgrimage centres including Ajmer, Amritsar, Bihar Sharif, Chengannur, Dwarka, Gaya, Haridwar, Mathura, Nagapattinam, Nanded, Nasik, Pali, Parasnath, Puri, Tirupati, Vailankanni, Varanasi and Vasco; also intend to run Aastha circuit trains to connect important pilgrim centres.2. Porters: Intend providing them with new uniforms and train them in soft skills, henceforth, to be called sahayak.3. High Speed Rail: Passenger corridor from Ahmedabad to Mumbai being undertaken with the assistance of the Government of Japan. SPV for implementing high speed projects will be registered this month. Prime benefit would be providing IR with technology advancements and new manufacturing capability.4. Entertainment: Propose to invite FM Radio stations for providing train borne entertainment; extend 'Rail Bandhu' to all reserved classes of travelers and in all regional languages.Passenger traffic: Suburban traffic: in-principle approval for MUTP III received. Early award of tenders for elevated suburban corridors between Churchgate-Virar and between CSTM-Panvel; revive Ring Railway system in Delhi; launching a new investment framework for developing suburban systems in partnership with State Governments, development in Ahmedabad, Bangaluru, Hyderabad Chennai and Thiruvananthapuram on the anvil.Winning back the lost modal share Expanding the freight basket of IR: To start time-tabled freight container, parcel and special commodity trains on a pilot basis, container sector would be opened to all traffic barring coal, specified mineral ores and part-loads during the non-peak season. All existing terminals/sheds would be granted access to container traffic, where considered feasible.Rationalising the tariff structure: Undertake review of tariff policy to evolve a competitive rate structure vis a vis other modes, permit multi-point loading/unloading and apply differentiated tariffs to increase utilization of alternate routes, explore possibility of signing long term tariff contracts with our key freight customers using pre-determined price escalation principles.Building terminal capacity: Proposed to develop Rail side logistics parks and warehousing in PPP mode, 10 goods sheds will be developed by TRANSLOC, the Transport Logistics Company of India, in 2016-17. To soon inaugurate India's first rail auto hub in Chennai. Encourage development of cold storage facilities on vacant land near freight terminals. Local farmers and fisherman would be given preferential usage of the facility. A policy in this regard would be issued in the next 3 months.Nurturing customers: Will appoint Key Customer Managers to liaison with our major freight stakeholders; each Zonal Railway will develop customer commitment charter indicating service level commitments of IR, will explore the feasibility of opening up leasing of general purpose wagons.Non fare revenuesStation redevelopment; monetizing land along tracks; monetizing soft assets - website, data, etc; advertising - in 2016-17 target 4 times the revenue of 2015-16; overhaul of parcel business - liberalize the current parcel policies including opening the sector to container train operators; revenues from manufacturing activity - by 2020, aim at generating annualised revenues of about Rs 4,000 croreProcess Improvements1. EPC projects standard document finalized, will implement at least 20 projects through this mode in 2016-17; by 2017-18, endeavour to award all works valuing above Rs. 300 crore through EPC contracts.2. Performance output parameters based contracts - to review service contracts to integrate them and make them simpler and outcome focused.3. Leveraging technology for project management- intend to use the latest drone and Geo Spatial based satellite technology for remotely reviewing the physical progress across major projects; monitoring of DFC to be operationalised through this mode in 2016-17.4. System-wide Information Technology integration - initiated system wide integration, both horizontal and vertical, akin to an ERP through innovative partnership models.Rail Development AuthorityTo enable fair pricing of services, promote competition, protect customer interests and determine efficiency standards; draft bill to be ready after holding extensive stakeholder consultations.Undertaking Navarambh - A new beginningNavinikaran - Structural InterventionsOrganisational Restructuring- Proposed to reorganize the Railway Board along business lines and suitably empower Chairman, Railway Board. As a first step, cross functional directorates to be set up in Railway Board to focus on areas like non-fare revenues, speed enhancement, motive power and information technology; explore the possibility of unifying cadres for fresh recruitment of officers; strengthen PPP cell to improve ease of doing business with IR.Sashaktikaran - Improving our planning practicesTo set up a Railway Planning & Investment Organisation for drafting medium (5 years) and long (10 years) term corporate plans; identify projects which fulfill the corporate goal. Prepare a National Rail Plan to harmonise and integrate the rail network with other modes of transport and create synergy for achieving seamless multi-modal transportation network across the country.Aekikaran - Consolidation: Forming a holding company of companies owned by IR.Shodh aur vikas - Investing in the future: to set up a R&D organization, a Special Railway Establishment for Strategic Technology & Holistic Advancement, SRESTHA. RDSO will now focus only on day to day issues while SRESTHA would drive long term research..Vishleshan - Analyzing data: a dedicated, cross functional team called Special Unit for Transportation Research and Analytics (SUTRA) would be set up for carrying out detailed analytics leading to optimized investment decisions and operations.Navrachna - Innovation: by setting aside a sum of Rs 50 crore for providing innovation grants to employees, startups and small businesses.Avataran - Seven Missions for the transformation of IRMissions will be headed by a Mission Director reporting directly to the Chairman, Railway Board and heading a cross functional team empowered to take all relevant decisions for a timely targeted delivery. Annual outcome based performance targets for the Mission would be announced and the Missions will finalise the implementation plans for short, medium and long terms and proceed accordingly.Mission 25 Tonne for 25 tonne axle load, Mission Zero Accident for safety, Mission PACE (Procurement and Consumption Efficiency), Mission Raftaar for higher speeds, Mission Hundred for commissioning 100 sidings/ freight terminals, Mission beyond book-keeping for accounting reforms, Mission Capacity Utilisation to prepare a blueprint for making use of the capacity created once DFC is commissioned.Sustainability and Social Initiatives: Human Resources/ Skilling, Social initiatives, Environment1. To tie up with the Ministry of Health for ensuring an exchange between Railways hospitals and Government hospitals; to introduce 'AYUSH' systems in 5 Railway hospitals; provide gang men with devices called 'Rakshak' for intimating them about approaching trains, also reduce the weight of the tools carried by them while patrolling. To provide toilets and air-conditioning in cabs for our loco pilots.2. Set up two chairs: One C T Venugopal chair on Strategic Finance, research and policy development and another Kalpana Chawla chair on geo-spatial technology.3. For youth: Open our organisation to 100 students across Engineering and MBA schools for 2-6 months' internships each year.4. Partnering with Ministry of Skill Development - skill development on IR premises.5. Undertaken energy audits for reducing energy consumption in non-traction area by 10% to 15%: All new light provisions will be LED luminaire and all Railway stations to be covered with LED luminaire in next 2 to 3 years.6. Action plan drawn up for environmental accreditation, water management and waste to energy conversion. More than 2,000 locations provided with Rain Water Harvesting facility. In place of steel sleepers on steel bridges environmentally friendly composite sleepers made of recycled plastic waste will be used over all girder bridges.7. 32 stations and 10 coaching depots have been identified for installation of water recycling plants in the coming years.Tourism1. Partnering with State Governments for operating tourist circuit trains; recent upgradation of National Rail Museum, promotion of tourism through Railway museums and UNESCO world heritage Railways.2. To spread awareness about our National Animal, the Tiger, complete packages including train journey, safaris and accommodation to cover the wildlife circuit comprising Kanha, Pench and Bandhavgarh will be offered.