Training Futures Project Planning Template: Fill & Download for Free

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Not if you follow these three steps.Whether you are a new immigrant or a fresh graduate living in Canada, the level of difficulty you face will depend on:Going after the job after you apply for it, instead of relying on technology to do it for youHow much effort you take in understanding the Canadian work culture (for new immigrants)REAL networking. Not the kind most people think.Go After the JobApplying for a job online is not like using Netflix or Amazon. You cannot click on that submit button and get guaranteed results.It’s a very human process. As such, you need to cut in line of the competition and get the attention of the decision makers.When I landed in Canada, I got 3 job offers in two weeks. I am in the IT industry, an in demand field no doubt. But there is a lot of competition too. Plus, as a new immigrant I had no experience and no network in Canada at all.Here is a quick summary of how I got the job. After I customized the resume, researched about the company and the recruiter, I contacted the recruiter on LinkedIn.She replied, stating that she is NOT the recruiter for this position. The company made a mistake, and so she gave me the contact of the actual recruiter. She emailed him and told him that I contacted her.The new recruiter called me and spoke to me, and we had a great conversation. He setup the interview, and I got the job.One year later, I bumped into the recruiter again at a training session. He remembered me, and I asked him “How come you called me? Didn’t you get a lot of applicants for this job?” He replied “Yes I did, but to be honest, I only called you because the first recruiter who was mistakenly put on the job application emailed me directly with your interest in the position.”For my other two jobs offers, I took a similar approach. I emailed directly, picked up the phone and called, and even snail mailed my resume. I customized my resume to the job description for each and every application.You must be thinking, to get three job offers in two weeks, I must have applied to 100s of jobs. Nope! I only applied to 14 jobs in total.Now I’m not stating that everyone will have the same results as me. Also, if you are applying for a regulated job, you have to undergo training and bridging programs to be able to practice in that field.My point is to highlight the difference between an active job search strategy, and a passive one.Most people take the passive route - endlessly machine gunning their resume to online job boards (this is called “spraying and praying”). To make matters worse, they will upload generic resumes.Take note that your resume is not being seen by human eyes. It’s being scanned by a machine - a software called “Application Tracking Systems”. This means that if your resume is not customized to the job description, it’s not going anywhere.Those that take an active approach know that applying for the job online is merely a formality. The real work starts AFTER the submission, but contacting the hiring executives directly.Understand Canadian work culture (for new immigrants)The top 4 nationalities of new immigrants to Canada today are:IndiansChineseFilipinosPakistanisOne of the biggest mistakes new immigrants make when arriving to Canada is not taking the time to understand Canadian work culture.For example, in India, a lot of importance is placed on technical skills. So people with bachelors degrees and masters degrees are fully qualified to come to Canada expecting that their degrees will get them jobs, only to be disappointed.You can even see it in Quora - people are asking questions about how to find jobs in Canada while talking about their education in the question - “How do I find a job in Canada if I’m an Indian with a bachelor’s degree in Civil engineering”.Take note of these 3 TOP cultural differences between Canada and these 4 countries for job searching:Soft skills are just as important as technical skills. The higher the position, the more soft skills you need (Communication in English/French, Teamwork, Presentation skills, Leadership, Conflict Management, Time Management etc. These skills are practiced differently in Canada than they are in the 4 developing countries). You have to be prepared to answer behavioural interview questions that will test you on these soft skills.Canada focuses on specialization. This means if your resume portrays you as a jack of all trades, you won’t get very far. For example, if you are a civil engineer, you need to be specific of what type of civil engineer you are. Researching which type of engineer you are and then targeting those companies (and cities) that need this skill would be the way to go.In the job search process, more education does not mean you are better for the job. (There are exceptions of course to highly technical fields). But for the corporate office jobs in Canada, more emphasis is placed on accomplishments and experience than on education. In fact, more education may regard you as “over qualified” in the recruiter’s eyes. Recruiters take 6–7 seconds to scan a resume. Don’t make your education the focus of your resume. Focus on relevant experience to the job description and quantified accomplishments.This is a small sample of many other cultural differences that lead to the national dilemma of “Canadian Experience.” It’s got nothing to do with your technical ability to do the job, but more to do with your grasp of Canadian workplace culture.Real NetworkingSomeone wrote this comment to my answer below:“I started networking by sending connection requests. Yet, most of the recruiters accepted my request and when I told them about my application, they told me if my resume matched someone will call me. Guess what nobody does.”This is exactly what most people think networking is. It’s not!Networking is building strategic win-win relationshipsBuilding: It takes work. It’s something you have to do on a daily basis as a habit. As a full time job seeker, it’s the most important activity of your day.Strategic: You need to connect with the people who have the power and authority to hire you. That’s not recruiters. That’s hiring managers in your industry who may be your future boss (1 to 3 levels up). They are the ones who decide to give you the job. Not recruiters. They are just part of the facilitation process.Win-Win: If you use your network to take-take-take and ask-ask-ask, you will lose them. They are human beings, and just like you, they know when they are being used. Give back to your network as much as you take.Relationships: It’s an on-going process. If you connect with someone once and never follow up, they will forget you. You might has well have never connected at all. Don’t connect with someone, unless you willing to commit to the relationship.Your network may not have a job for you in hand right at that moment. But when they do, OR when they hear of someone else in their network that does, you would want them to remember you.That is your objective of having a network. So they remember you when the opportunity comes.That won’t happen unless you are building strategic win-win relationships with them. I’m not suggestion it’s easy. It’s a challenge to have this mindset, especially when you’re looking for a job.As a job seeker you might be asking yourself “Why should I waste my time helping others when I am the one that needs help?”But deep down, I know you believe that the above makes common sense. Know that most people don’t do this, and if you want to beat your competition, this is the way to do it.Other Resources to HelpYou can go to YouTube and search for “TedX Job Search” to learn how global professionals and successful job seekers effectively found jobs.Want to check how your resume matches up against the job description? Check Jobscan.co and copy paste the job description side by side with your uploaded resume to see what score you get.Treat your job search like a marketing project. Use a job search organizing and networking strategy app like jibberjobber to help you stay focused and on track with your project plan.Want to meet a Canadian expert in your industry over Skype/Zoom or a cup of coffee? Use LinkedIn to target companies and the people who work in the role your seeking and building relationships with them first before asking for favours!Use a resume template that works in Canada. Click here to download a Canadian resumé template I’ve used many times that’s gotten me responses to job applications.-Reach for your potential-

Innovations and significant changes come from an idea. The same goes for chatbots. When starting a chatbot development process, keep your initial idea in mind, then you have to shape it into a plan with requirements. Afterward, you can start prototyping and testing your chatbot.Let’s break the development process into 4 steps:Step #1. Research and analyzeThe first thing when developing a chatbot is to do research and analysis. You need to highlight the reason for implementing a chatbot. This will help you to understand better what problem the chatbot will be tackling. This is a very important part and to help you define a way of understanding and moving forward, we’d recommend you to answer a few questions:– “Which problem would it solve?”– “Why are you developing a chatbot?”– “What will exactly a chatbot be doing?”It is necessary to understand that a chatbot must directly solve the end-user problem or optimize processes inside the company. The main advice here is not to overload your bot with additional and unnecessary features and to focus on one specific problem.Step #2. Find a user persona and create a chatbot personalityIt’s important to think about user persona because based on that you will build bot’s personality. The personality of the chatbot is the way how a user imagines a bot during a messaging with it. A chatbot can be a friend to users providing them with assistance and helpful advice. It can be as different as you wish – serious and formal, witty and adventurous or careful and professional. It’s up to you to choose your chatbot personality.Could you imagine how your product would be portrayed as? Would it be male or female? Is it young or perhaps a bit older? You can give it certain character traits, emotions, the unique features that will set your product apart from the rest.The questions below will help you to understand your ideal user better. If you are working on an internal chatbot, you can skip these questions. However, they might help you to understand the necessary features of your future chatbot.Take your time and think:– What is the average age of a person who will be communicating with your chatbot?– What kind of job does he/she have?– Is he/she working at the office and uses a laptop?– Or maybe he/she is doing the job in another way?– What are his/her interests?– What problems can occur in his/her everyday life so the chatbot can become the best solution for him/her?Step #3. Create a planThe next thing to do is to create a chatbot project plan and requirements. To quickly develop chatbot requirements, you can use our short brief that will help you with that. Here’s our brief template.If you need help with shaping your idea into a chatbot project plan or need a free consultation on chatbot development, please contact us.Before starting creating chatbot requirements, it’s worth to analyze your targeted user again and research his behavior, habits, preferences, goals, and motivation. This will help you to better understand what problems your users want a chatbot to solve.But don’t overthink this part. When developing requirements focus on things like bot use cases, bot user stories and bot business goals.Bot Use Cases.Think and describe all the necessary functionality of your chatbot. It’s like writing what bot will be able to do.For example:A bot will be able to answer the user about the dosage of aspirin.Bot User StoriesNow, describe how you see your chatbot from the user side by completing the sentence: “As a user, I can..".For example:As a user, I can ask him a question about the side effects of ibuprofen.And a small tip for you, in this section try to break it down into smaller chunks. Think about what will bring value to the user, what are his goals and needs. Try putting yourself in the user’s shoes to understand what a user wants to get from a chatbot and what he wants to achieve.Bot Business GoalsLike any other software product, chatbots take time and effort to develop. But chatbots are also driven by its business goal. Think of the most important business goals you would like to achieve with it.For example:“We want to achieve 50% pressure reduction on our customer support by the chatbot”.To make the requirements even more understandable, take advantage of the draw.io resource. You will be able to build a chatbot flow in the form of a decision tree that helps you to understand how the bot will interact in any case. This will allow your team and you to see how the chatbot should work.Step #4. Build a prototypeNow it’s time to take your idea and check if it works. This means that now you can start developing the chatbot prototype.There are two ways to develop a prototype without coding skills required from you.First, you can take advantage of chatbot building platforms. Secondly, you can hire a chatbot development team to consult and help you to create a prototype. Both options work great and which is the best for you depends on a chatbot that you want to build, your business needs and on resources like money and time.Chatbot builderTo develop a prototype yourself, you can use chatbot builders. Chatbot building platforms are a great option if you need a fast and cheap prototype. Usually, these platforms work in drag`n`drop mode where is no programming required which makes them easy to use for everyone. There are many different chatbot builders, but the most popular are Manychat, Chatfuel and flow XO.Here’s a list of the most popular chatbot building platforms: https://www.ventureharbour.com/best-chatbot-builders/When developing bots using builders, you can face some troubles due to limited possibilities of platforms. Most of these builders focus on marketing and have a small range of customization and functionality. Additionally, not all platforms provide support and maintenance for a chatbot. However, if you need a simple prototype with basic features, the chatbot builder will be a great fit for you.Chatbot development teamThe other way is to reach a chatbot company and assign all the hard work to them. So, instead of wasting hours in chatbot builders, you can contact professionals to develop your prototype. Hiring developers can be more expensive than using chatbot platforms, but this will save your time and enable you to add custom features to your prototype. Moreover, a chatbot company can build you a scalable prototype which means that afterward, you won’t need to rebuild the chatbot from scratch. So, you can keep upgrading, training and developing your already made prototype instead of starting building from the start again. With a chatbot development team behind your back, you’ll be able to quickly scale your prototype to MVP and then to a fully functional product.Be sure to contact us if you need a consultation or help with a prototype.Essential things in Healthcare chatbot development1. SecurityIn the healthcare industry, security of patients’ personal information is crucial. To ensure full protection of patient’s data, companies should use the highest security practices like data encryption, and “on-premise” deployment. Also, when developing a healthcare chatbot, it is important to pay attention to GDPR or HIPAA compliance.What is GDPR?The General Data Protection Regulation (GDPR) is a regulation on data protection for European Union citizens. It also applies to the transfer of personal data outside of the EU area.What is HIPAA?The Health Insurance Portability and Accountability Act (HIPAA), protects sensitive patient data. A company that deals with protected health information (PHI) must follow the required physical, network, and process security measures.GDPR vs. HIPAAThe most significant difference between these compliances is that GDPR covers citizens of the EU while HIPAA is restricted to American citizens and healthcare companies.GDPR compliance requires an active patient’s consent before storing any of their personal information in the database. On the other hand, HIPAA allows healthcare companies to freely process patient's data while it is being stored and transmitted with proper security standards. Unlike GDPR, HIPAA regulation doesn’t give a patient a right to erase their records from a hospital’s database anytime they want.How to become compliantIf you want to learn more about GDPR and HIPAA here are useful guides with checklists:How To Make Your Chatbot GDPR CompliantHIPAA Compliance Checklist2. Consider using MicrosoftIn recent years Microsoft started actively investing in Healthcare. The company has created everything you need when building chatbots. Microsoft has their server- AZURE, an NLP engine – LUIS, Microsoft Bot Framework, and a chatbot platform – Health Bot Service.To develop using Microsoft products, you have to code. So, you can ask Microsoft team to come and help you with that. This can be expensive, and you can search for a third-party vendor that will build your bot using Microsoft software. You can find top chatbot developers in this list from Clutch – B2B ratings and reviews platform: https://clutch.co/developers/artificial-intelligence/chatbots3. Natural Language Processing– Train a chatbot with available dataWhen building chatbots, it’s important for your bot to gain trust and credibility. The healthcare industry operates a specific terminology and to look like an expert, your chatbot has to speak like an expert. So, it’s essential for a Healthcare chatbot to have a vast database to know many variations of a medical term. To create a database you can use old data from your current customer support. Find previous interactions with your customers. To do that, you can review call logs and scripts, email chains, analyze FAQ pages. It’s also worth considering your personal or customer representatives' knowledge and experience. Think about what are the most repeating questions and issues your users stumble upon. Consider which of these questions, words, phrases your chatbot has to understand.– Train a chatbot using pre-made datasetsThe other option is to use pre-made ready-to-use datasets. These datasets are great when you need to train your chatbots NLP fast, or you don’t know where to start. They already have questions and answers and can help you cover the basic topics. Here’s a great list of datasets that you can use for bot training: https://gengo.ai/datasets/15-best-chatbot-datasets-for-machine-learning/Don’t forget to upgrade your chatbot vocabulary with phrases from the conversation with real people. Analyze how users interact with the bot and then adjust chatbot’s tone of voice or expand its vocabulary based on real feedback.4. Double-checkingIf you are building a medical chatbot, it’s important to mention that they aren’t supposed to diagnose patients. Instead, chatbots can collect medical information and transfer it to a doctor so the patient could be diagnosed faster and more efficient. Healthcare chatbots can interview patients, putting down symptoms and important medical notes.In the healthcare industry, it’s important to make sure that the patient’s medical information is accurate and correct. So, it’s appropriate for healthcare bots to ask many questions and double-check when needed.Interested in Healthcare chatbot development? Read more in our guide for Healthcare Enterprise Chatbot Development: 8 Proven Ways For Healthcare Enterprises To Automate Routine Work Using Chatbots - BotsCrew