Inside Sales Executive: Fill & Download for Free

To borrow a line from Supreme Court Justice Potter Stewart:I shall not attempt further to define Inside Sales...But I know it when I see it...Such is the case for many when it comes to the umbrella term Inside Sales.Inside Sales can & does mean different things within different organizations. It also goes by many different names (e.g. Account Development, Account Management, Business Development, Sales Development, etc.).Here are a few definitions of Inside Sales from Executives, Managers & Thought Leaders. I hope you enjoy the perspectives.More found here....http://blog.bridgegroupinc.com/blog/tabid/47760/bid/9977/What-is-Inside-Sales.aspx

One tip I can give you is that you should first define for yourself what being a salesperson is about and the responsibilities associated with it. B2B sales is a very demanding field where reps constantly face rejection. This is why you should look for sales people armed with the necesarry skills to fill the role.In the United States, inside sales is growing fifteen times faster than outside sales and it’s obvious that inside sales representatives are in very high demand nowadays. A SalesLoft infographic shows that for every outside sales rep being hired, there are ten inside sales reps being brought into the company translating to roughly 800,000 new jobs for inside sales reps every year.By definition, inside sales representatives are salespeople who works inside an office and doesn’t visit prospects in person as opposed to outside sales agents. Before technological advancements, inside sales was just telesales, wherein agents only used telephones to sell. Now, there are things online communication services such as email, Skype, etc. Today’s inside sales reps are also referred to as remote reps.The inside sales representatives play an important role when it comes to achieving a company’s customer acquisition and revenue growth goals. Everyday, they make dozens of calls in the hopes of closing deals with qualified prospects to achieve their company’s quarterly goals.Workable lists some of their responsibilities as follows:Sourcing new sales opportunities via inbound leads and outbound cold calls and emailsResearching accounts to identify key players and generate interestMaintaining a constantly expanding database of prospects within one’s assigned territoryPartnering with other channels to build a pipeline and close dealsPerforming online demos to prospectsRouting qualified opportunities to sales executives for further development and closureIn addition, inside sales reps need to have good research skills. Before they make a call, they need to know something about their prospects and their business needs to increase their chances of success. They need to know their background information from their prospect’s social network connections such as LinkedIn. These information are stored in their CRMs or Customer Relationship Management softwares which they use during calls. Of course, a CT tool or computer-telephony integration like Tenfold tool would make this process faster. It has functions like click to dial or caller ID that enables reps to pull up information during a call and keep tabs on call patterns.Because of the nature of inside sales, inside sales representatives should have excellent communication skills. Because they don’t get to meet their prospects face to face, it is easy for them to be misunderstood because of the lack in body language and facial expressions. Customers rely on reps’ tone, volume, inflection, etc to note if the agent can be trusted. Statistics from Sandler Sales Training show that sa much as 38% of communication relies on the speaker’s tonality and just 7% for content. Reps should be able to know how to mirror the prospect’s tone and style of talking so that the customers can identify with them but at the same time establish their own personality. Also, it is important that they establish rapport through great interviewing skills.

In the United States, inside sales is growing fifteen times faster than outside sales and it’s obvious that inside sales representatives are in very high demand nowadays. A SalesLoft infographic shows that for every outside sales rep being hired, there are ten inside sales reps being brought into the company translating to roughly 800,000 new jobs for inside sales reps every year.By definition, inside sales representatives are salespeople who works inside an office and doesn’t visit prospects in person as opposed to outside sales agents. Before technological advancements, inside sales was just telesales, wherein agents only used telephones to sell. Now, there are things online communication services such as email, Skype, etc. Today’s inside sales reps are also referred to as remote reps.The inside sales representatives play an important role when it comes to achieving a company’s customer acquisition and revenue growth goals. Everyday, they make dozens of calls in the hopes of closing deals with qualified prospects to achieve their company’s quarterly goals.Workable lists some of their responsibilities as follows:Sourcing new sales opportunities via inbound leads and outbound cold calls and emailsResearching accounts to identify key players and generate interestMaintaining a constantly expanding database of prospects within one’s assigned territoryPartnering with other channels to build a pipeline and close dealsPerforming online demos to prospectsRouting qualified opportunities to sales executives for further development and closureIn addition, inside sales reps need to have good research skills. Before they make a call, they need to know something about their prospects and their business needs to increase their chances of success. They need to know their background information from their prospect’s social network connections such as LinkedIn. These information are stored in their CRMs or Customer Relationship Management softwares which they use during calls. Of course, a CT tool or computer-telephony integration like Tenfold tool would make this process faster. It has functions like click to dial or caller ID that enables reps to pull up information during a call and keep tabs on call patterns.Because of the nature of inside sales, inside sales representatives should have excellent communication skills. Because they don’t get to meet their prospects face to face, it is easy for them to be misunderstood because of the lack in body language and facial expressions. Customers rely on reps’ tone, volume, inflection, etc to note if the agent can be trusted. Statistics from Sandler Sales Training show that sa much as 38% of communication relies on the speaker’s tonality and just 7% for content. Reps should be able to know how to mirror the prospect’s tone and style of talking so that the customers can identify with them but at the same time establish their own personality. Also, it is important that they establish rapport through great interviewing skills.