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First things first: don’t listen to stuff on the topic of Russian business, coming from people who live in the EU or the US or from people who’ve never run a business in their lives.My full-time job today is building new business projects in Russia for a trading/investment multinational corporation.I’ve been doing business in Russia in a provincial city of 800K population for about 10 years. Experience in Moscow may differ vastly, keep that in mind.I’ve been a general manager of a design studio/advertising agency for 4 years, then opened my own framing workshop in 2009, which is still working, though I no longer run it myself. I’ve been self-employed as a translator for 6–7 years, when it was tough to find a job. I have also recently been a key person in a business development project - a new automotive components plant, where I was an administrative deputy general director, responsible for the startup and all the business/administrative functioning of the company from recruitment to tax reporting to supplier/customer contracting. We have successfully launched the plant in 2015. So I have quite an experience in business development from self-employment to medium business.I think the above experience makes me well-qualified to answer your question.After the intro, onwards to the answer.Stories of corrupted government officials, FSB, KGB outrage in Russia are total bullshit. I’ve been an owner/general manager of a legal business for 15 years now and NOT ONCE was I approached for a bribe and NOT ONCE had I any intention or incentive to pay one. The key point here is running a legal business. The whole corruption issue comes up often if you’re careless about your compliance and then comes the inspection for this or that. And very often the inspectors will be kind enough to let you off the hook for a personal compensation. In Russia corruption is not a problem - it’s a solution. If you don’t want to spend money on a fire alarm (which is required in a shop) and on a licensed company services who will do the maintenance of this system (as is required by law), you are in violation of the regulations. So when the fire dept. inspection comes, they give you a prescript with a deadline to correct the situation and ensure complience to fire protection regulations (usually 1–2 months). But if you really don’t care to, or want to save the costs (as bribes are typically cheaper than doing the right thing) you can offer a bribe for them to ignore this issue for now. Needless to say that when you get into this circle, there’s no getting out - you’re on the hook, they know you’re the one to milk, so inspections get frequent. But if you’re just following the damn rules, you will have ZERO problems and will likely find the officials unexpectedly kind and understanding, if not outright forgiving. You need to understand - by not being a problem/an ass you’re making their job easier and their lives more pleasant. They will looke better in front of their superiors if their responsibility area is neat and tidy. They will have an easier time reporting their work (which is a key part of any government employees routine) and, ultimately, could count on bonuses/promotions for a job well done. Being open to communication, paying attention and cooperating in any official business they might have with you and your business works much better than any bribe. However, this kind of relation, just as any human relation is not guaranteed. Some people may be overworked, some may have personal issues and someone may just happen to be a bitch. This happens. There’s no swimming against the current though, and the power level of Russian authorities is extremely high. If you want to run a business in Russia you need to learn to work with whoever your liaison is in every particular government body. Be ready to build relationships (giving money for services is NOT building relationships, it’s painting a huge target on your back with an “I’m rich and giving out cash” slogan on top of it).The reason why so many businessmen resort to bribery as a way of resolving their problems with the law instead of just complying with it is that Russian legislation is extremely convoluted, complicated, self-contradictory, ambiguous and a general mess. In every area of law you look to, you will find tomes of regulations with unclear applicability and vague phrasing. Generally speaking, practice of the regulatory authorities means more than the letter of the law - typically there are some regulations that are strictly enforced, some that are sometimes enforced and some that are not enforced at all. As a business manager it’s your job to know which is which and act/prepare accordingly. Bringing the authorities to court is possible, even winning the case is possible, but surely its a fuss. And typically you will not be the first one, so they will have a very strong line of defence ready. But sometimes not. Before starting any business you should devote quite some time and effort to studying how this business is normally done in Russia, step by step and in every detail. Ideally, you need to know someone who is already doing it and get all the info in detail or you risk running into trouble later. Example from my experience: when I was preparing my shop for opening, I was planning to do the wall finishing in plastic, because it’s cheap and looks good enough, and I’ve seen it used in many a shop. Luckily I took my time to consult the construction and fire safety regulations for trading/public access areas. Turns out this kind of plastic wall finishing is banned due to danger of toxic smoke in case of fire (I found this in construction legislation, which had nothing to do with my main business area of making frames for pictures), so I had to opt for a more expensive plaster slab. Had I not checked this, I woul’d ve run into trouble at the first fire dept. inspection. Then my options would not have been so pleasant - close the shop and redo the whole renovation (ouch!) or, yes, pay a bribe.Russian government services/officials have very wide legal powers. Typically they can make your life a total misery, if they get their mind to it, and completely within the legal framework. But you can do the same for them. Yor tax inspector (who is assigned to you semi-permanently) will totally hate you if you delay reports, submit documents in a mess, abuse your legal rights and do not cooperate. If she hates you, she will request extensive clarifications from you, reject your reports for every tiny mistake and will demand such huge amount of paperwork that you will consider quitting this business altogether. If you’re on good terms, which tends to happen automatically if you submit all your tax paperwork on time, in a neat folder, sorted by date and answer the phone when she needs to ask you something she doesnt understand (instead of creating extra work for her by requesting that she sends a formal query), she will generally be a surprising pleasure to work with. This goes basically for every government authority out there (of which are many). Sometimes some authorities will have bizarre practices that are quite unnecessary and even absurd, but unavoidable due to their extremely wide powers. You should be prepared to comply. An example from my practice: when importing a certain material into Russia I am required to provide a letter from ecological supervision authority, stating that said material is not in the scope of ecological supervision authority. Of course, it’s not! It’s not mentioned anywhere that it should be, but still the customs refuses to let my goods pass otherwise. Solution? Learn this an advance and make the relvant request to relevant authority to receive the relevant responce in due time (30 days). Or run into trouble with your goods already on the border or, yes, pay a bribe (don’t do the latter, your problems will escalate exponentially from there).Business overhead costs are very high in Russia compared to Europe and the US, but taxes are much lower. The smaller the business, the higher the overhead ratio. This happens because the legislation does not scale down well. Most of the regulations are written with an assumption of a soviet-time industrial mega-factory in mind, but with no scope of application limitation. This sometimes leads to absurd suff (which is thankfully often simply not enforced due to sheer absurdity), and ultimately translates to very high volumes of paperwork. That is especially true in accounting, because accounting and reporting standards assume you’ve got accounting and legal departments. In essence, even a tiny family business needs a dedicated professional accountant. You are also requred to have several other staff that you really don’t need, like a labor safety specialist, for example. This makes running a micro-business rather hard. You need to be ready to expand at the earliest opportunity, living on small turnovers is very costly for a Russian business.Now to commercial stuff. When planning a business in Russia you need to remember to factor in the inflation into all your calcualtions. It has recently been down to 3–4%, but still, when calculating profit margins you need to remember that a 5% ROI/year is actually 0% real profit, as it’s getting eaten by inflation. This is why typically a ROI below 15% is not considered worth working for in Russia. Normally, profit margin should be at least in the area of 20–25% to realistically make a noticeable profit. Thankfully, that is quite achievable.From the business infrastructure point of view, doing business in Russia is relatively easy. Payment and digital infrastructure is everywhere. Transport access by airplane/truck is not very expensive and readily available, utilities and internet access are not an issue (unless you’re in the construction business). Any form of consultancy or auxiliary service that you might need as a business is readily available at reasonable prices. Depending on the nature of the business, of course, but generally good reliable upstream suppliers as well as downstream consumers or distribution networks (depending if your business is BtB or BtC) will be readily available. Fraud levels in business transactions are very low. Follow basic due diligence risk management practices and you will have no trouble with your business partners (as a general rule). Maybe the main exception from this rule is payment discipline - typically russina companies are not very sensitive about payment due dates, so advance payment is widely acknowledged as a standard payment term.From the sales point of view, well, Russia is a developed market. Do not expect a sales boom. Unless you’re pioneering a total novelty, competition is quite developed and you will have to fight for your market share. All the normal stuff applies here, with the main difference from Europe/US being that the general population is poorer, so spending preferences are different.Labour market is pretty tight with unemployment around 5–6% or even lower, so finding good specialists may be difficult, depending on your requirements and business area, of course. The main peculiarity of Russian labour market is that the “freefloat” unemployed are by and large of horrendous quality - former convicts, alcoholics and the like. That is because the legislation is very protective of the employee, so only the worst even lose their jobs in the first place and with the unemployment low and demand for quality personnel high all the best get grabbed from the market very quickly. This makes finding good quality people even more difficult and important.Bottom line: general rule of business in Russia - don’t go in unprepared. Spend a year getting into every detail of your business scheme, preparing all paperwork, understanding every applicable law, finding the right people for the job. When you go in, go in knowing what you’re doing to a letter. If you’ve prepared well, you will besurprised how smooth doing business in Russia can be (depending of your commercial success, of course). Go in half-cocked and you’ll be buried in heaps of trouble in no timeAnd, of course, as for any busienss anywhere - a lot of hard work and a genuine love for what you’re doing are sure recepies for success.

The Arvind Kejriwal government in Delhi has completed one year in office even as the city stinks with garbage littered across its streets due to the strike by MCD workers over non-payment of their salaries.Though the chief minister offered a Rs 551-crore loan to the civic bodies, the agitating workers refused to end the stir. And if a solution is not devised soon, the agitation will end up spoiling the Aam Aadmi Party’s anniversary party — the party had stormed to power with a phenomenal victory of 67 seats in the 70-member Assembly, halting the Modi wave.But the one-year journey has been a roller coaster ride for Kejriwal government.Free water, power:Much was at stake for Kejriwal when he stormed to power as despite a resounding victory most were apprehensive about the survival of the government owing to his image of a ‘man in a hurry’ who broke his party’s alliance with Congress after 49 days of governance during the previous stint. However, Kejriwal started by delivering on the promises of freebies, ordering a 50 per cent subsidy on monthly power consumption of up to 400 units and 20,000 litres of free water per month to all households, winning the confidence of Delhiites.Yadav, Bhushan kicked out:But soon after this a major drama unfolded with the internal rift within party coming out in open. Once considered close to Kejriwal, Yogendra Yadav and Prashant Bhushan were kicked out of the party after they claimed the party was being run in a undemocratic manner. Kejriwal accused the two leaders of working against the party, even claiming the duo had tried to defeat AAP in the Delhi polls. Both leaders were mishandled and thrown out of the AAP’s national council meeting. The party drew flak for the in fight and a question mark was put on its functioning.Farmer suicide in AAP rally:Before things settled down, a farmer’s suicide at the party’s rally put the government in the dock. As party leader Ashutosh burst into tears on television over the tragic death of the farmer, Gajendra Singh, he was slammed on social media for his party’s insensitivity. Kejriwal later expressed remorse and said that it was a mistake on his part to continue the rally after Singh’s suicide.Kejriwal 100 days event and Tomar’s arrest:In May, Kejriwal organised a mega event at Central Park to present the highlight his government’s achievements in 100 days before the public, including free power and water, initiating process of regularising unauthorised colonies, banning demolition of jhuggis, launching anti-corruption helpline, providing licences to e-rickshaws and others. However, weeks later fake degree row involving law minister Delhi Jitender Singh Tomar put the government again on the back foot. Embarrassed, the AAP government sacked Tomar after he was arrested by the Delhi Police.Jung vs Kejriwal:Meanwhile, an ugly war between the Delhi government and LG Najeeb Jung broke out over appointment of an acting chief secretary. Kejriwal accused the LG of trying to render an elected government ineffective and asked him to work “within the confines” of Constitution. From appointment of chief secretary to the chief of Delhi Commission of Women to the chief of the Anti-Corruption Branch, Kejriwal and Jung were at loggerheads, leaving most of Delhi confused.Kejriwal vs Bassi:Also involved in an ugly spat with Kejriwal was Delhi police chief B S Bassi. While Kejriwal maintained that the city is not in safe hands, Bassi kept saying he is ‘competent enough’ to ensure the safety of the people. But the relation between Delhi government and Police touched a new low after police raided AAP MLA and former Delhi law minister Somnath Bharti’s house following a complaint of domestic violence by his wife. As many as 50 officers and eight police teams were part of a manhunt for Bharti.CBI raids Kejriwal’s office:However, the CBI raids at Kejriwal’s principal secretary’s office gave the Delhi CM an opportunity to embarrass the Modi government. He not only accused the prime minister of using the probe agency to “intimidate” him and his government, but also put the Centre in dock with allegation of massive corruption against Arun Jaitley in DDCA. Very soon he found a supporter in BJP MP Kirti azad who echoed Kejriwal’s view and presented numerous proof to back Kejriwal’s allegation of corruption in DDCA. As a result Azad was suspended by his party.Odd-Even:One of the major highlights of Kejriwal government remained the implementation of the Odd-Even scheme for 15 days to check pollution in the city. The scheme though drew criticsm but certainly relived the city of traffic congestion, if not pollution. And when Kejriwal organised a success rally for the Odd-even scheme, he was thrown ink at by a woman activist of the Aam Aadmi Sena, triggering another blame game between the AAP and the BJP.The government is currently under sharp criticism over the strike by MCD workers. But the current crisis is also seen as an opportunity for the Kejriwal government to build a case to bring the MCD under Delhi government control.Below are the 78 points on which the AAP government promised to work on with the current status:First Year Report Card:After a year, where does AAP stand?On February 14, 2015, following the historic electoral win, grabbing 67 of the total 70 seats in Delhi Assembly Elections, the Aam Aadmi Party (AAP) - which called for 'alternative politics' and spoke of its commitment towards the common man - formed government in Delhi. Today, as the party completes one full year in office, The Hindu has developed AAP Meter, where we have tracked the status of all the pre-poll promises made by AAP to people of Delhi in its election manifesto.AAP's manifesto - formed as a result of the Delhi Dialogue - itself states: "Over time, party manifestos have been reduced to insincere pledges promising everything to everybody, with very little follow-up or delivery after attainment of power. However, this is where AAP crucially differs from other parties because for us politics is an interactive process, a constant dialogue." And indeed, for a democratic system to foster, the government must be held accountable for the pre-poll promises.PROMISE TRACKERMETHODOLOGY/ANALYSIS#1 Delhi Jan Lokpal Bill FULFILLEDPromise: Aam Aadmi Party resolves to legislate the Delhi Jan Lokpal Bill after coming to power. This will ensure a time-bound investigation in matters of corruption. The Delhi Lokpal will have the power to initiate investigations and prosecution against those charged with corruption. Whistle-blowers will be provided protection and awarded for their contribution toward creating a just systemStatus: AAP promised to "legislate" the Jan Lokpal Bill, and indeed, the bill was cleared in the Delhi Legislative Assembly on 4th December, 2015. The Jan Lokpal can issue necessary orders for full protection for whistle-blowers, protect confidentiality, provide security, and initiate criminal action against the person involved in the harassment of whistle-blower. However, the legislation's fate remains unclear as it is yet to get the approval of Lieutenant Governor and Centre.#2 Citizens' Charter FULFILLEDPromise: A Citizens' Charter shall be introduced in all government offices in Delhi.Status: The Delhi legislative assembly passed the Delhi (Right of Citizen to Time Bound Delivery of Services) Amendment Bill. Among other provisions, the Bill prioritizes each government department to put out a "comprehensive citizens charter" within 30 days of its notification, and that responsibility lies with the Heads of Department.#3 Swaraj Bill BROKENPromise: Aam Aadmi Party will legislate the Swaraj Act to devolve power directly to the people.Status: The Swaraj Bill was prepared during the AAP's 49 day government in 2014, but is yet to be tabled in the assembly. In the manifesto, it was mentioned: "One of the first things that AAP will do after forming the government is to legislate the Swaraj Bill that will devolve power directly to people and contain provisions for the formation of Mohalla Sabhas". The government has certainly missed their deadline, but on the other hand, attempts have been made to incorporate the spirit of Swaraj by setting up Mohalla Sabhas in 11 constituencies.#4 Local Governance FULFILLEDPromise: Decisions affecting the local community will be taken by citizens and implemented by their Secretariat.Status: The concept of Mohalla Sabhas has been piloted in 11 constituencies. In the next financial year, the concept will be scaled to all 70 constituencies of Delhi.#5 Citizen Local Area Development Fund FULFILLEDPromise: A Citizen Local Area Development (C-LAD) Fund will be given to every Mohalla Sabha and Resident Welfare Association, ensuring funds and functions in the hands of the community.Status: "Swaraj Fund" was announced in the budget to enable the citizens in selection and implementation of programmes prioritized by them for the development of their area. Rs. 253 crore under the Swaraj Fund Scheme was provisioned. In the first year, this is being implemented in 11 constituencies, where Mohalla Sabhas were organized to know the requirements of the citizens. To meet these requirements, Rs. 20 crore has been allocated to these 11 constituencies while for the remaining 59 constituencies, Rs. 50 lakh was allocated.#6 Full Statehood for Delhi WISHLISTPromise: Acting within the constitutional framework, our government will use its moral and political authority to push for full statehood for Delhi. This will ensure that institutions such as the DDA, MCD and Delhi Police will be accountable to the elected government of Delhi. This way land will be made available for the common man, there will be greater synchronization and shared purpose among civic services with regard to service delivery and the law and order machinery will be accountable to the citizens.Status: Though the Delhi government has constantly demanded for full statehood, the decision lies with the Central government.#7 Electricity Bills to be reduced by half FULFILLEDPromise: An Aam Aadmi Party government will keep its promise of reducing electricity bills by half. A more efficient, transparent and accountable system to regulate and audit the power generation and distribution companies is the need of the hour and AAP will do everything within its command to achieve that. Discoms should purchase power from economical sources and wriggle out of expensive and unsustainable Power Purchase Agreements. AAP will take measures to provide relief from rising power bills, namely generating cheaper electricity, improving transmission efficiency, fixing billing defects and correcting meter defectsStatus: Within days of coming to office, the Aam Aadmi Party government slashed power tariff by 50 per cent for households which consume up to 400 units per month, with effect from March 1, 2015. However, if the power consumption crosses 400 units, a consumer will have to pay for the entire number of units used and no subsidy would apply. The government had set aside Rs.1,477 crore annually for the power subsidy.#8 CAG Audit of Power Discoms STALLEDPromise: We will conduct a comprehensive performance audit of discoms by the Comptroller and Auditor General of India. Discoms shall also be brought within the ambit of the RTI act. We will ensure that the citizens of Delhi do not have to bear the burden of soaring power tariffs. Initially we will provide subsidy that would go not to the power discoms but to Delhi Transco, a state-owned transmission company which has unpaid bills of Rs 3,500 crore to be paid by the discoms. This money will help Delhi Transco upgrade and augment its transmission capacity, which is in a bad state at present. The lack of funds at Transco's disposal is one of the main reasons for the frequent power outages in the state. After the audit results are tabled in the assembly, power tariffs will be restructured.Status: In January 2014, AAP government (before resigning from the previous term), announced audit of discoms by Comptroller and Auditor General (CAG) of India starting from 2002. In August, a leaked report in Times of India claimed that discoms inflated dues by Rs. 8000 crore. Discoms have been revolting this order from the very beginning, terming it as unconstitutional and moved to the High Court back in January 2014 itself. In October 2015, the High Court gave a verdict that CAG can't audit discoms, because they are outside the purview of a CAG audit as they come under the jurisdiction of the Delhi Electricity Regulatory Commission (DERC). Following this, the Delhi Government moved to the Supreme Court. Very recently, in January 2016, the Supreme Court has seeked explanation from all three discoms as to why they can't be audited by CAG. The case has been posted for hearing on March 2.#9 Introduce Competition amongst Discoms STALLEDPromise: AAP reiterates the promise made in its December 2013 Delhi manifesto of providing consumers the right to choose between electricity providers. We will introduce competitive distribution, which will provide better services and lead to lower tariffs.Status: The promise can be fulfilled only if CAG audit of power discoms is permitted.#10 Delhi's Own Power Station YET TO STARTPromise: We will put up Delhi's own power station at the pithead and comprehensively solve Delhi's electricity problem in the long run by being able to meet peak power consumption of 6200 MW. We will also ensure that the Rajghat and Bawana plant are efficiently utilized.Status: A new power station is not the main focus of the government at the moment. However, Delhi would bid in Center's coal block allocation.#11 Water as A Right YET TO STARTPromise: AAP will provide Water as a Right. It will provide universal access to clean drinking water to all citizens of Delhi at an affordable price. The Delhi Jal Board Act will be amended to make clean drinking water a right of the people.Status: Work on expanding access is ongoing, but there has been no amendment in the act.#12 Piped Water Availability For All UNDER PROGRESSPromise: AAP will make a time bound plan of action for covering all residents of Delhi with piped water and sewage network in all parts irrespective of their legal status. There will be no discrimination between planned/non-planned; authorized/ non-authorized; regularized/ non-regularized; city or village. Within five years piped water connections will be made available to as many as 14 lakh households (50 lakh people) in Delhi that do not have a piped water connection at present.Status: Action plan has been drawn up. Delhi Jal Board expects to cover the entire city by December 2017. Currently, 82% of households are covered by piped network. This year, 120 km of new water supply pipelines were laid (taking the total to 14,000 km) and another 70 kms of pipeline were replaced. 205 of 1105 unauthorised colonies have piped water connection; eight of them were added recently.#13 Free Lifeline Water FULFILLEDPromise: AAP will ensure free lifeline water of up to 20 kiloliters (20,000 liters) to every household per month through a Delhi Jal Board's (DJB) metered water connection. This scheme will be extended to group-housing societies.Status: Within days of coming to office, the Aam Aadmi Party government decided to provide 20,000 litres of free water to every household, with effect from March 1, 2015. However, no subsidy would apply for metered consumers using over 20,000 litres of water per month. The government had set aside Rs.250 crore annually for the water subsidy. In January 2016, government conveyed that despite the subsidy, the DJB earned Rs.178 crore more in 2015 compared to the previous year.#14 Abolishment of mandatory 10 percent hike in water tariffs YET TO STARTPromise: AAP will provide universal access to potable water to all citizens of Delhi at a sustainable and affordable price. The mandatory annual 10 percent hike in water tariffs will be abolished and any further hike will be made only after due consideration.Status: The mandatory annual hike of 10% was introduced in 2009 by the then Chief Minister Sheila Dikshit. Apart from 2013 and 2015, water tariffs had automatically gone up on January 1 every year. For 2015, the hike had been deferred by the DJB till an elected government could take a call on it. Though AAP was against the automatic hike, as mentioned in the manifesto, the financial reality of the water utility necessitated the hike and therefore, water tariffs in Delhi went up by 10%.#15 Abolishment of Mixed Use Water Category FULFILLEDPromise: The AAP government will abolish the C-1A (B) category to provide relief to households that run small shops from their residence (less than 100 square feet) for their livelihood for which they are charged commercial rates in spite of the fact that they are not using water for commercial purposes.Status: In September 2015, the Delhi Jal Board abolished the Mixed-Use Category: C-1A(B) As per the revised policy, if mixed-land use involves activities which do not use water in its process undertaken, such as Atta Chakki, Stationary Shop, Kiryana Shop, Shoes Shop, Grocery Shop, Mobile Shop, Cloth Shop, Tailor Shop, S.T.D. Booth, Property Dealer Office, Cyber Cafe, etc. and other similar activities, it will now be placed in the Domestic Category. Other properties having mixed-use in which water is used as input either in processing or in manufacturing like Food Corner, Juice Shop, Snacks Counter, Tea Shop, Barber, Beauty Parlor, Dentist Clinic, Coaching Centers, Play School, Offices and such other similar activities with high footfall will now come under the Commercial Category. Consumers can apply for separate water connections for domestic and commercial use if such activities co-exist in a premise. However, in such a situation, the consumer is also bound to maintain separate storage and supply system for both activities.#16 Water from Munak Canal FULFILLEDPromise: AAP will ensure the firm implementation of the High Court order that says Delhi is entitled to extra raw water from Haryana in the Munak canal, an issue on which the BJP government in Haryana and the Centre have been dithering.Status: Delhi's supply has been at the highest level in history, with additional water from Munak Canal.#17 Crackdowns on Water Mafia UNDER PROGRESSPromise: AAP is committed to clamping down on Delhi's powerful water mafia working under the patronage of political leaders. AAP will put in place a transparent tanker water distribution system by implementing state-of-the-art techniques. The schedule of tankers operating in different localities would be made available online and on mobile phone. Private tankers will be allowed to operate under the guidelines framed by our government. This will protect the consumers from exorbitant pricing and illegal practices of private tanker operators.Status: Schedule of water tankers has been made available online (Department of Delhi Jal Board) 414 water tankers are now equipped with GPS. Of the 380 tankers that have been hired by the Delhi Jal Board (DJB), 250 have GPS devices while the rest 130 will be phased out if not equipped with GPS devices by this summer. Further, issues concerning water tankers are now handled by the Chief Engineer (total four posts in Delhi), while earlier it was attended to by junior officials. Delhi government, including the previous terms led by Sheila Dixit - has always aspired to eliminate the need of water tankers by covering the entire city with piped water connections. As more colonies have been added to the piped network, DJB says that the reliance on tanker mafia has decreased. However, the mafia is still present in areas that lack adequate water supply.#18 Revive the Yamuna UNDER PROGRESSPromise: The Yamuna River has been part of the collective memory of Delhi for a long time but this lifeline is dying. We will ensure 100 percent collection and treatment of Delhi's sewage through an extensive sewer network and construction of new functional sewage treatment plants. Discharge of untreated water and industrial effluents into the river Yamuna will be strictly prohibited.Status: In the budget, it was announced that a project costing Rs. 3,656 crore has been prepared to provide sewerage services in uncovered areas and to prevent flow of wastewater in Najafgarh and Supplementary drains. The project will involve setting up of 15 new Sewage Treatment Plants, 3 new Sewage Pumping Stations and peripheral sewer network. According to the govt, these drains contribute to nearly 70% pollution load of river Yamuna and therefore, the project is expected to significantly reduce pollution in river Yamuna. A two year deadline has been set up for this project. Further, diagnosing the problem with previous Yamuna cleaning projects, DJB has planned to divide the river into smaller channels, each of which will be floated as separate projects. The contractor would be free to use any technique and would be considered success if the desired output parameters are met. Also, DJB has written to National Green Tribunal to allow removal of sewage from river Yamuna, to which it owes the black color. Currently, NGT doesn't allow desilting of Yamuna and therefore even sewage removal is not permitted.#19 Setting up A Network Of Water Kiosks YET TO STARTPromise: Public hydrants to ensure availability of safe drinking water free-of-charge in Jhonpri/Jhuggi (JJ) colonies as well as other underdeveloped areas of the city facing scarcity of water.Status: The project has been delayed. The e-piaos were supposed to come up last year. Now, the DJB has tweaked the project and expects the work at 105 locations to start by March.#20 Dual Water Distribution System UNDER PROGRESSPromise: Programme to reduce demand for potable water and promote conservation by reclaiming wastewater for reuse after recycling.Status: The pilot project will start in six locations soon.#21 Build 2,00,000 Public Toilets YET TO STARTPromise: AAP will build two lakh toilets across Delhi: about 1.5 lakh toilets in slums and JJ clusters and 50,000 toilets in public spaces, of which 1 lakh toilets will be for women. These toilets will be concentrated in public spaces and slum areas. We will construct eco-toilets to save water.Status: As of November 2015, only 2031 new toilet seats were added since the AAP government took over. The number is insignificant compared to the set target of 2 lakh toilets. No major plan has been declared by the government as of now.#22 Fine On Disposal Of Construction Debris FULFILLEDPromise: Littering or disposal of construction debris in public places will attract a heavy fine.Status: For controlling dust - major contributor of particulate matter in Delhi - 1,367 challans were issued for disposal of construction debris.#23 Plastic Bags Ban YET TO STARTPromise: We will enforce the ban on plastic bags in the city.Status: Plastic bags have not been banned in Delhi.#24 Five Hundred New Government Schools UNDER PROGRESSPromise: AAP will build 500 new schools with a special focus on secondary and senior secondary schools to ensure that every Delhi child has easy access to quality education.Status: Construction work is in full swing for 20 school buildings. While earlier, the government had planned to add another shift to existing schools in lieu of opening new schools, they later realised that an additional shift lacks quality. Now, as part of expansion plan, construction of 8,000 new classrooms is underway in existing schools, which according to government officials is effectively equivalent to 100 new schools.#25 Higher Education Guarantee Scheme FULFILLEDPromise: Students who wish to pursue any diploma or degree course after finishing Class 12 from any school in Delhi will be given bank loans with the government standing as a guarantor. Students will not be required to furnish any collateral and the scheme will be universal in nature regardless of a student's financial background. The loan will cover both tuition fees and living expenses. The loan repayment schedule will carry a moratorium period covering the years required to finish the course and one year thereafter to find a job. Under this scheme no loan request will be rejected.Status: The Delhi government has launched the Higher Education and Skill Guarantee Scheme. Under the scheme, loans upto Rs. 10 lakh are to be provided without any collateral. The loan would cover tuition and other fee, books, equipments, hostel/boarding and lodging, insurance premium etc. Students pursuing any skill development course or diploma or degree course after finishing qualifying examination from any School/Educational Institution in Delhi are eligible under this scheme. The scheme will also be applicable for ITIs and polytechnic colleges.#26 Twenty New Degree Colleges YET TO STARTPromise: AAP will open 20 new colleges under Delhi administration on the outskirts of the city in partnership with the villages of Delhi. Further we will double the existing seat capacity of the Delhi government administered colleges including Delhi's flagship university, the Ambedkar University.Status: The Delhi government focussed on school education in its first year. Work for new colleges is yet to begin.#27 Regulate Private School Fees UNDER PROGRESSPromise: We will regulate private school fees by publishing the fee structures and accounts online. Capitation fee will be abolished.Status: The Delhi government passed a bill to ammend the School Education Act, 1973. The Bill, which has been passed by the State Assembly but is yet to be passed by the Centre, includes provisions to regulate fee at private schools.#28 Transparency in School Admissions FULFILLEDPromise: AAP will bring in complete transparency in Nursery and KG admissions. To streamline the admission process, we will use a centralized online system for nursery admissions, removing avenues for corruption.Status: To bring more transparency into nursery admissions, the Delhi government has asked all private schools to upload their admission criteria and details about selected students online.#29 Ramp Up Government Schools to Provide Quality Education UNDER PROGRESSPromise: AAP is committed to improving the standard of government schools so that all citizens of Delhi have access to high quality of education. Every school will have sufficient functional toilets built, especially for girls. A sufficient budget will be given at the discretion of the principal for lights, fans, blackboards and other essential infrastructure. Teaching and learning infrastructure including computers and high-speed Internet connectivity will be made fully functional in every school. Number of DTC buses will be increased in order to service private schools so that it cuts down on the wait times at regular DTC bus stops. Seventeen thousand new teachers will be hired to maintain full staff strength at government schoolsStatus: Ramping up government schools has been a major focus of the government. The government has identified 54 pilot schools that were to be developed as model schools. The ultimate plan is to develop all government schools on the lines of these model schools. Trainings for principals and teachers were organized. In all 1011 government schools, a 1.5 month long learning enhancement programme was conducted for students of Grade 9. With the goal to achieve the desired 1:40 teacher-student ratio - as per the Right to Education Act - in the capital, 9000 additional teaching posts have been created. Teachers will now be recruited online by the Educational Consultant India Limited (EdCIL) on behalf of the Directorate of Education. An exam will take place to ensure quality and experience will fetch extra points. The budget for the additional posts has been fixed at Rs. 540 crore.#30 Increased Spending on Education and Healthcare FULFILLEDPromise: Education and Health will be AAP's top priority. The total budgetary allocation will be increased accordingly.Status: The AAP government's first budget saw a 106 per cent rise in allocation to education sector and 45 per cent rise in healthcare sector.#31 Expand Healthcare Infrastructure UNDER PROGRESSPromise: We will create 900 new Primary Health Centers (PHCs) and 30,000 more beds in Delhi hospitals, out of which 4,000 will be in maternity wards. We will ensure that Delhi conforms to the international norm of five beds for every 1000 people.Status: One model Mohalla Clinic has been set up in Peeragarhi, though in the budget, 209 crore has been set aside for building 1000 Mohalla clinics across the city. The clinic will attend to people living within one kilometer distance and the government hopes that people will not have to walk for more than 10-14 minutes to have access to primary health care. The usual timing will be from 8 AM to 2 PM and it is also proposed that some Mohalla Clinics may be run in evening shifts also. The government had announced its plan to buy new beds in the budget. Target of 20,000 more ward beds and 3,000 new ICU beds has been set for December 2017. The Hospital-cum-Medical College at Dwarka, planned for 700 beds, is now proposed to be of 1500 beds capacity. The new hospital complex at Burari, planned for 200 beds, will now have the capacity of 800 hospital beds. Similarly, the new hospital complex under construction at Ambedkar Nagar, originally planned for 200 beds, will now have 600 beds.#32 Quality Drugs For All At Affordable Price UNDER PROGRESSPromise: Pharmaceutical drug and equipment procurement will be centralized to ensure zero corruption. Generic, affordable and high quality drugs will be made available to the publicStatus: The government has promised to provide drugs to patients free of cost at government pharmacies from February 1, 2016. "We will ensure 100 per cent availability of medicines and consumables as mentioned in the Essential Drug List (EDL) at the city hospitals." said the CM. But doctors at government hospitals say it will take a few weeks before all drugs are available. Also, note that the aim for centralization of drug and equipment procurement has been there even in the past. Time will tell how successful this ambitious scheme will turn out to be.#33 Adequate Street Lighting YET TO STARTPromise: Seventy percent of Delhi's streetlights do not work. Unlit streets become scenes of crimes particularly against women. AAP will ensure a 100 percent lighting of streets across the city so that no miscreant or anti-social activity goes unnoticedStatus: No installations yet. As per the data provided by officials, PWD (under Delhi government) has jurisdiction over just 1,600km of the total 33,000km of road length in Delhi i.e. 5% of total, which is a major roadblock in fulfilling this promise.#34 Effective Last Mile Connectivity UNDER PROGRESSPromise: AAP will provide effective last mile connectivity in Delhi's public transit system, which will play a role in reducing the number of crimes against women. An effective combination of shared autos, metro feeder services and e-rickshaws will be used to provide efficient last mile connectivity by fixing and delimiting routes. This will be synced with metro and bus timings so that there is a working connection to each neighborhood from nodal points.Status: To provide last mile connectivity, e-Rickshaws were promoted in Delhi. Further, the Delhi government announced a radio taxi service of its own called 'City Taxi Scheme', though the registrations have not begun yet. Bike on rent scheme is now available at some metro stations. Global Expression of Interest tender floated for procuring feeder buses.#35 CCTVs in Public Spaces and Buses YET TO STARTPromise: AAP plans to install CCTV cameras in DTC buses, bus stands and in crowded places as a deterrent against crime. AAP will ensure that women can go about their jobs in the city free of stress while travelling by public transport.Status: A pilot scheme for installation of CCTV cameras in 200 DTC buses has been launched. Note that Mr. Kejriwal had promised to install 10-15 lakh CCTV cameras across the city. CCTVs are yet to be installed. The government is in the homework phase to formulate a city-wide policy for acceptable certifications and getting security clearances. By end of February, request for proposals are expected to be floated, for 4 lakh CCTVs: 3 lakh in residential and 1 lakh on PWD roads.#36 Speedy Justice through 47 Fast-Track Courts YET TO STARTPromise: AAP will strongly push for the creation and completion of fast-track courts, which are dedicated to handling cases of sexual assault and other crimes against women. AAP will operationalize 47 new courts that it had commissioned in January 2014 to ensure speedy justice. If required, the courts will be run in two shifts so that the cases involving crimes against women are heard and trials completed within six monthsStatus: Only five fast track courts are functional in Delhi as of now. They are situated in Tis Hazari, Dwarka, Rohini, Karkardooma and Saket district courts. They are headed by judicial officers of the rank of Additional District & Sessions Judge and all of them deal with the cases of rape, sexual violence and molestation of women. They were set up by the Sheila Dixit government in the aftermath of the December 2012 gang rape case. AAP has seemingly not played any role in their establishment.#37 Empower Delhi Lawyers and Judiciary YET TO STARTPromise: New judges will be appointed. We will make provisions for affordable housing for government counsels and lawyers practising in lower courts. The government will streamline existing government medical schemes to ensure maximum coverage of legal functionaries.Status: Nothing yet.#38 Suraksha Button YET TO STARTPromise: Our government will provide a Suraksha/SOS button on every mobile phone. We will work towards its connectivity to the police, nearest PCR van, relatives and volunteer community.Status: Nothing yet.#39 Governance On The Mobile Phone UNDER PROGRESSPromise: All government services and forms will be made available online and on the phone.Status: In December 2015, Delhi government launched the e-district project. The initiative, accessible via Department of Revenue, Govt. of NCT of Delhi , enables citizens to apply online or through any mobile device for certificates issued by the Revenue Department. The application status can also be tracked online. If the documents are in order, the digitally signed certificate is made available in the citizen's account which can then be downloaded and printed from any internet-enabled computer. This makes Delhi the first State in the county to allow online applications, online status verification and digitizing the entire legacy data related to such services. Apart, various mobile applications have been launched by the government: eg mSeva app to pay water bills.#40 Open Government Projects YET TO STARTPromise: Data on government projects, performance, accounts and personnel will be posted online. This will bring transparency and accountability in governance.Status: Nothing yet.#41 Delhi's Villages To Receive Special Attention UNDER PROGRESSPromise: Decisions regarding the development of Delhi's villages will be taken by Gram Sabhas, which will be granted special untied Village Development Funds to be utilized according to their priorities. Those engaged in agriculture and animal husbandry will receive incentives and infrastructural support as is done in neighbouring states. We will provide sports facilities in villages to encourage young adults to pursue sports. Connectivity to rural Delhi will be enhanced through increased bus and metro services.Status: The government has decided to provide a compensation of Rs 50,000 per hectare (Rs 20,000 per acre) to every affected farmer, which is highest ever by any government in the country. Plans to improve rural connectivity have also been discussed. The first phase of Wi-Fi services, which is expected to be launched in the summer of 2016, includes rural areas along with educational institutions.#42 Pro-Farmer Land Reform WISHLISTPromise: Section 33 and 81 of the Delhi Land Reform Act, which put unjust restrictions on farmers' rights over their land, will be removed. No land will be acquired in Delhi's villages without the consent of the Gram Sabha. Strong pressure would be exerted on the Central government to remove unnecessary restrictions regarding land use in villages.Status: No change yet in both sections. Government is preparing a draft. But as Land is a Union subject, Delhi government doesn't have powers to amend the law.#43 Wi-Fi Delhi YET TO STARTPromise: We will make Wi-Fi freely available in public spaces across Delhi. Citywide Wi-Fi can help in bridging the digital divide. It will also provide an impetus to education, entrepreneurship, business, employment, and also tie in with women's safety initiatives.Status: As of now, Delhi doesn't have freely available WiFi. The government has conducted a study with PWC on various technologies and role out models. The first phase of services - that includes educational institutions and rural areas - is expected to be launched in the summer of 2016.#44 Single Window Clearance UNDER PROGRESSPromise: We will simplify compliance and licensing for traders and put in place a system of single window clearanceStatus: Single-window clearance was introduced for ticketed events in Delhi. Entertainment tax, fire and electricity clearances are under the purview of the single-window system. Police clearance is separate as it is under central government.#45 Starting business In One Week UNDER PROGRESSPromise: We will also ensure that starting a trade or business in Delhi takes a maximum time of one weekStatus: Working towards the goal, shop registration is now done in a day via Delhi State Industrial And Infrastructure Development Corporation Limited. VAT registration and TIN number registration is now also done on same-day basis.#46 No FDI In Retail FULFILLEDPromise: Our government will continue with its decision of not allowing FDI in retail in Delhi.Status: FDI in retail is not allowed in Delhi.#47 Lowest VAT Regime UNDER PROGRESSPromise: Delhi will have the lowest VAT regime in India. We will simplify VAT and other tax structures. One portion of the VAT collected from every locality and market will be used for the maintenance and upgradation of that market to foster business and tradeStatus: In August 2015, VAT was reduced from 12.5% to 5% for items falling under three categories: utensils or cutlery items made of metal (including pressure cookers/pans) except those made of precious metals, wax of all kinds and wood and timber. However, the Delhi government on June 30 introduced a VAT Amendment Bill that will allow the government to hike the tax on 11 goods by up to 30 per cent in future. In January 2016, the state government raised VAT on petrol to 27 per cent from 25 per cent and VAT on diesel was increased from 16.6 per cent to 18 per cent. Though the VAT was increased, it is in line with tax in neighboring states, not higher. More initiatives need to be taken to achieve the stated promise.#48 Simplifying VAT Rules UNDER PROGRESSPromise: AAP will simplify VAT rules, processes and forms. The 30 page long VAT form will be crunched into one page for traders. All communication with the concerned department will be online. Licenses will be applied for and received at home.Status: To facilitate business in Delhi and prevent evasion of taxes, in September, the Delhi Government introduced a new online form: Delhi Sugam-2 (DS2), replacing the earlier T-2 form. Form is to be filed in a non-interactive mode through online/SMS to end dealer’s queues. The new form is much more simplified. The dealer is now required to fill only 17 fields whereas in the earlier T-2 form, a dealer had to fill 33 fields.#49 Delhi Skill Mission UNDER PROGRESSPromise: AAP will promote vocational education and skill development of Delhi's youth in schools and colleges, to bridge the real skill gap in Delhi. We will create the first ever Delhi Skill Mission to train and enable one lakh youth per year for the first 2 years, ramping up to five lakh youth per year for the next 3 years.Status: The Delhi government has launched the Higher Education and Skill Guarantee Scheme. Under the scheme, loans up to Rs. 10 lakh are to be provided without any collateral. Students pursuing any skill development course or diploma or degree course after finishing qualifying examination from any School/Educational Institution in Delhi are eligible under this scheme. The scheme will also be applicable for ITIs and polytechnic colleges. Further, vocational training in 200 schools was piloted.#50 Create 8 Lakh Jobs YET TO STARTPromise: AAP will create eight lakh new jobs in the next five years. AAP will facilitate innovative and private start up accelerators to provide support to entrepreneurs. We will create an ecosystem that enables private industry to create more jobs.Status: In the two job fairs organized by Delhi government at Thyagaraj stadiums, around 14,000 people got jobs in private sector.#51 Delhi To Be Startup Hub YET TO STARTPromise: The government will encourage startups by setting up business and technology incubators in universities and colleges. As a pilot project, we will also create three million square feet of affordable business incubation space.Status: Nothing yet.#52 Contractual Posts To Be Regularized YET TO STARTPromise: AAP will fill 55,000 vacancies in the Delhi government and autonomous bodies of the Delhi Government on an immediate basis. 4,000 doctors and 15,000 nurses and paramedics will be made permanent.Status: No policy in place yet. Officials conveyed that government is in process of finalising the policies of regularisation. Each department has been asked to submit its own scheme.#53 Reducing Pollution UNDER PROGRESSPromise: Delhi Ridge, the lung of the city, will be protected from encroachment and deforestation. Environmentally appropriate afforestation would be carried out in all parts of Delhi in collaboration with the local Mohalla Sabhas. We will acquire mechanized vacuum cleaning vehicles to clean the city. Public transport will be improved to reduce the number of cars on the road. Additionally, incentives will be provided for low emission fuels like CNG and electricity. Government will encourage car-pooling and will crackdown on fuel adulteration to reduce pollution.Status: Major initiatives were taken to curb pollution. Odd-even scheme was one of the most talked about campaigns in the first year. Car-free days were also conducted to spread awareness among people of Delhi. Further, the Delhi government has imposed a penalty of Rs 50,000 on 38 major projects across the city for causing dust pollution. Vacuum cleaning on all PWD roads will begin from April 1, 2016.#54 Unified Transport Authority YET TO STARTPromise: AAP will formulate holistic transport policies for all forms of transport including the metro, buses, auto rickshaws, rickshaws and e-rickshaws. A 'Unified Transport Authority' will be established for this purposeStatus: Nothing yet.#55 Large Scale Expansion in Bus Services UNDER PROGRESSPromise: We will expand bus services in the city on a massive scale, adding at least 5,000 new buses to the city fleet in five years. This will reduce the cost of transportation and pollution in the city.Status: Government plans to add 2,000 new buses, including 1,000 premium buses. Tenders have been floated but no bidders yet.#56 Just And Fair Policy For E-Rickshaws FULFILLEDPromise: E-rickshaw drivers of Delhi spent many months mired in confusion. They lost their livelihood for months due to the BJP's policy paralysis. AAP will formulate a clear policy and standards for the ownership and operation of e-rickshaws, keeping safety aspects in mind.Status: Following a bill passed by the Lok Sabha to regularise e-rickshaws, Delhi government started registration of e-rickshaws, special camps were organized and about 24,000 drivers got enrolled. Subsidy of Rs.15,000 was announced for purchase of e-rickshaws from the Air Ambience Fund.#57 Metro Rail 2.0 YET TO STARTPromise: We will collaborate with the Indian Railways to extend and develop the Ring Rail service in Delhi. AAP will also work towards large-scale expansion of the Delhi metro, especially in rural areas. Senior citizens, students and persons with disability will be provided concessional passes on buses and in the metro.Status: Issue of Ring Railway services was taken by Mr.Kejriwal with Railway minister Suresh Prabhu. Railways will increase frequency of services. Delhi will improve condition of approach roads to railway stations on this rail line. No concrete steps taken yet.#58 Fair Arrangements for Auto Drivers UNDER PROGRESSPromise: The number of auto rickshaw stands will be increased. We will facilitate fast bank loans for the purchase of auto-rickshaws. Special trainings will be conducted for auto drivers to improve their overall conduct. The interests of commuters will be protected by taking strict action against auto drivers in case of violation of laws or misbehaviour. At the same time, we will prevent harassment of auto rickshaw drivers by the police.Status: Plans for stands held up due to unavailability of land. Government plans to issue 5,500 new auto permits, but recently, more than 900 letters of intent were scrapped and three transport department officials were suspended after allegations of corruption. Special training camps have been organized but strict action in cases of violation of laws or misbehaviour is wanting. Special powers of the Traffic Police to impound autos in case of minor traffic violations were curtailed.#59 Freehold Of Resettlement Colonies FULFILLEDPromise: The Aam Aadmi Party proposes a simple solution of conferring freehold rights to resettlement colonies. Original allotted will receive ownership of their plots for just Rs. 10,000. Those who are not original allotted will get the ownership rights of their plots for less than Rs. 50,000 depending on their plot size. The cumbersome multi-page form will be simplified and condensed into a single page form.Status: In the budget speech, Deputy Chief Minister Mr. Manish Sisodia announced: "Residents of the 45 Resettlement Colonies have been waiting for decades for workable and rational rights to their leasehold plots. We will ensure that they are given Freehold Rights to their small plots. We have already resolved in the DUSIB that original allottees and their legal heirs will get freehold rights at the rate of Rs.10,000 per square metre and all others at the rate of Rs.50,000 per square metre. This will give them great support and relief from exploitation."#60 Regularization And Transformation Of Unauthorized Colonies UNDER PROGRESSPromise: We will provide registration rights with regard to property and sales deeds in resettlement colonies. Further, we will provide water and sewer lines, electricity, schools and hospitals in a systematic and phased manner. Multi-pronged action to make available these basic necessities is the only way of empowering unauthorized colonies, which is something that has never been attempted by the BJP or the Congress.Status: The AAP government has relaxed the regularisation policy and has waived off the penalty/regularisation charges from unauthorised colonies of F, G and H category. The waiving off of penalty charges will be major relief as 90 per cent of unauthorised colonies in Delhi fall in these categories. Delhi Jal Board (DJB) has connected eight new unauthorised colonies. Now, 205 of 1105 unauthorised colonies have piped water connection The government has approved a budget of Rs 800 crore for development work such as roads, street lights and storm water drains. In the last six years, Delhi government has spent approximately Rs 4,000 crore on development tasks in unauthorised colonies. Mapping by GeoSpatial Delhi Limited (GSDL) is underway to check unauthorised construction.#61 All unauthorized colonies to be regularized in one year BROKENPromise: Within one year of our government formation, these unauthorized colonies will be regularized and residents will be given ownership rightsStatus:#62 Affordable Housing For All YET TO STARTPromise: We will construct affordable housing for lower income groups. Over 200 acres of land is currently lying vacant with the Delhi Urban Shelter Improvement Board that can be used for affordable housingStatus: Nothing concrete yet. As a first step, a survey of slums is underway.#63 Taking Care Of Our Senior Citizens UNDER PROGRESSPromise: The government will initiate a universal and non-contributory old age pension system immediately. A minimum dignified amount indexed to inflation will be provided. Delays in disbursement and arbitrary decisions regarding pensions will be eliminatedStatus: For the 1,10,000 pension applications that had been stuck, re-verification camps were conducted in the months of April, May and June. 38,000 of them didn't turn up, which perhaps, according to government, are fake. To enhance the process, the government has decided that henceforth, verification would be held at the Mohalla Sabha level with inputs from community members. Further, the government is planning to start 38 new recreational centers for the elderly. (102 are in place already)#64 Controlling Price Rise UNDER PROGRESSPromise: In the retail and wholesale business, stringent measures will be taken to prevent hoarding and profiteering. Our government will use the its full strength to stop black market operations, hoarding and speculative trading to curb the rising prices of vegetables, fruits and other essential commodities. Ration shops and the public distribution system will be corruption-free and shield the Aam Aadmi from rising costs.Status: e-ration card was introduced. 5.5 lakh people availed benefit. With this card, all history of purchases are now logged. Further, 2400 fair price shops will soon be equipped with PoS (Point of Sale) device. Active steps were taken by the Delhi government to curb the onion price rise last year. For instance, to check hoarding and black marketing, monitoring teams were sent on ground, among various other steps.#65 Drug-Free Delhi UNDER PROGRESSPromise: AAP wishes to make Delhi a completely drug-free state. We will prevent drug trafficking by means of tight monitoring and ensuring strict punishment for the guilty. The number of de-addiction centers shall be increased and mental and psychiatric support for rehabilitation purposes will be provided. We will also ensure that effective counseling is easily available in schools for adolescents.Status: A scheme for de-addiction is being worked upon. The focus of the government is on prevention. Concerns like supply of drugs comes under the Delhi Police. To understand the problem in depth, a survey by AIIMS is underway to find out the number of children who are addicted and other related issues. Further, government will be setting up counseling centers at all anganwadis for timely addressal of all queries and to ensure minimum cases of dropouts. A pilot is being planned in collaboration with 5 NGOs. Also, the government approached National Institute of Social Defence to run educational modules in schools to sensitize kids, parents and teachers against drug abuse.#66 Empowering The Disabled UNDER PROGRESSPromise: We are committed to protecting the rights of Persons with Disability (PwD), and hope to make Delhi an exemplar for the rest of India. AAP will ensure implementation of the 3 percent reservation for persons with disability. We will strive to make education truly inclusive by hiring special educators in government schools. AAP will help children with disability get admission into schools and colleges and ensure financial support to institutions working especially for their needsStatus: There was no state policy in Delhi for disabled people. AAP-led Delhi government has initiated the process, and the draft policy - State Policy and Action Plan for People with Disabilities - had been prepared and put up on the govt website inviting suggestions. The 3% reservation would be enforced once the work place buildings are made disabled-friendly, without which, the reservation has no practical meaning. In collaboration with NGO Samarthyam, government is planning out the infrastructure to set up disabled friendly workplaces. 20 hospitals in all districts of Delhi have been notified as Medical Authority for Issuance of Disability Certificate for general disability and another 10 for in case of neurological and intellectual disability.#67 Justice For Victims Of Anti-Sikh 1984 Carnage FULFILLEDPromise: The 1984 anti-Sikh carnage was one of the lowest points in the history of Delhi. Those responsible continue to roam scot-free. The Aam Aadmi Party understands the feeling widespread in the Sikh community that they have been denied justice. Further, the fact that the BJP-led government at the Centre still feels the need to constitute a committee to decide whether an SIT is needed or not on this issue is mystifying. We promise to notify the SIT that we had ordered in January 2014 to reinvestigate the 1984 anti-Sikh killings, particularly the involvement of high profile Congress leaders. Cases where investigations were not carried out properly or witness testimonies not recorded will be reopened.Status: Note that the BJP-led NDA government's move to set up SIT into 1984 anti-Sikh riots was announced in February 2015, immediately before the time when polls to the Delhi Assembly were to be held. In October 2014, a hike in compensation to Rs. five lakh had been announced by the Central government, five months after the BJP had formed its government at the Centre. In August 2015, the Delhi Cabinet decided to distribute enhanced compensation cheques as announced by the Central government to the kin of the 1984 anti-Sikh riot victims. Chief Minister Arvind Kejriwal along with his Deputy Manish Sisodia distributed the enhanced compensation cheques of Rs. 5 lakh to the kin of each of the 1,300 people killed in the violence and paid homage to the victims on the 31st anniversary of the riots. The Delhi Government has estimated an expenditure of around Rs. 130 crore on compensation for around 2,600 families of anti-Sikh riot victims. The Centre will later refund the compensation amount to the Delhi government.#68 Respecting Our Ex-Servicemen WISHLISTPromise: Delhi is home to a large number of ex-servicemen and women from the Armed Forces. AAP will stand by the nation's ex-servicemen in their fight for "One Rank, One Pension". We will ensure the existing quota in government jobs for ex-servicemen is filled up.Status: OROP comes under the purview of the Union government#69 Development And Equality For All Minorities YET TO STARTPromise: The recent communal tension witnessed in Delhi is totally out of sync with the social fabric of the city. We stand firmly against attacks on places of worship and inflammatory speeches across Delhi. Upholding the spirit of Swaraj, Mohalla Sabhas will set up peace committees to ensure harmony in their respective neighborhoods. We will bring transparency in the functioning of Delhi Waqf Board and ensure that encroachments on Waqf property by private parties as well as the government are removedStatus: In January, The Delhi Waqf Board told the Delhi High Court that it was suffering in getting its 990 properties vacated from illegal and unauthorised encroachers as the Waqf tribunal has not been constituted. AAP government has "superseded" the Delhi Waqf Board, transferring all its powers and duties to the secretary (revenue) in the city administration.#70 Dignity To The Safai Karamchari UNDER PROGRESSPromise: AAP will end contractualisation in "Safai Karamchari" posts and will regularize existing employees. Workers who enter sewers will be provided with protective gear, masks and appropriate equipment. Like fire fighters, they will receive medical insurance. To help in their career advancement, Safai Karamcharis will be provided assistance in education and training.Status: The Aam Aadmi Party (AAP) government has started a process to regularise more than 50,000 employees working on contractual basis in its different departments. The services department of the Delhi government has approved a policy to employ 'eligible' candidates on a regular basis, an official said. Officials conveyed that the government has recommended all 3 municipal corporations to start cashless medical facility for Safai Karamcharis. Also, Safai Karamchari has been treated as a Skilled Worker in the Minimum Wages Act.#71 Dignity To The Safai Karamchari YET TO STARTPromise: On the death of a "Safai Karamchari" on duty, Rs. 50 lakh will be given to the bereaved family.Status: No announcement yet.#72 Loans to Scheduled Castes to Start Businesses FULFILLEDPromise: Entrepreneurs from Scheduled Castes will be provided zero or low-interest loans to set up businessesStatus: The Delhi Government revamped the entire working structure of Delhi State Finance Development Corporation (DSFDC). Major changes have been done in the "Dilli Swarojgar Yojna" scheme, which was initiated by the previous government. Now, no guarantors are needed for loans less than Rs. 50,000, which used to be a major roadblock earlier. For loan of Rs. 5 lakh and above, the borrower may arrange two persons as guarantors, who have been paying Income Tax consecutively for the past three financial years and have a net worth of Rs. 25 lakhs each. According to government officials, in the year before AAP government came into power, only 1 loan was santioned. This year, 60 loans were given and 150 applications were disposed (which didn't fulfil the criteria).#73 Caste Certificate Process Simplified UNDER PROGRESSPromise: Procedures for obtaining caste certificates will be simplified.Status: The process has been simplified by doing away with affidavits and now only self-affidavits are required. Also, certificates can now be availed online via e-ditsrict platform.#74 Transgender Community UNDER PROGRESSPromise: The long neglected transgender community will be provided access to health, education and appropriate identity cards that will ease their engagement with institutions.Status: Following the recommendations of expert committee on issues of transgender community, the Delhi government announced setting up district level screening committee that will issue certificate of being a transgender person, among other things.#75 Promote Sports Culture: YET TO STARTPromise: We will create new sports facilities, improve the existing infrastructure and provide coaching assistance to sportspersons.Status: Nothing yet.#76 Promote Sports Culture: FULFILLEDPromise: We will open for the youth Delhi's sports stadiums and complexes that at present are lying underutilized.Status: To promote sports among people of all age groups, Delhi government has decided to launch "Pay & Play Scheme" at the designated stadiums or sports complexes where they can play the game available there after paying a nominal fee of Rs 100.#77 Promote Sports Culture: YET TO STARTPromise: More than 3000 government school playgrounds will also be made available to the local community after school hours.Status: Nothing yet.#78 Public libraries: UNDER PROGRESSPromise: A public library or community-reading space will be created in every constituency of Delhi.Status: In the eleven constituencies where the Mohalla Sabhas are active, people asked for libraries in their communities; especially in low income areas, where there is no place to study. Since land is not easily available, government is renting rooms to create space for libraries and getting the infrastructure in place.References: The Hindu, The Indian Express.

The AAP has taken many initiatives that will signal towards positive changes when successfully implemented. I think it is a little too early to talk about changes brought about that can be said to have had any major notable economic or social impact.I've followed the Delhi Diary link provided by Nisha Punjabi's answer before and must say it is one of the most useful professional sources to follow AAP's initiatives in various areas. The information is well presented with third party sources for every claim, though categorization could be improved. But if one is patient enough to go through the many points listed on this website, one will realize that the AAP is indeed here to make a difference and the change is already happening.There are also a number of other blogs and facebook pages which list out and discuss developments from time to time by enthusiastic followers.If you are to talk about achievements, here are the words of AAP Deputy CM Manish Sisodia in response to the changes his govt. has tried to bring about:We started by making water and power cheaper. This month has been largely about giving directions and making systemic changes. We carried out excise raids. In the first 15 days, the excise revenue went up by 26%. That is insignificant since it is data of only 15 days and the raids were just one of the factors but for us it is an achievement. Then we made the ration system completely transparent. All theft in this department takes place in the making of cards. Now everything is on the website. Anyone can check when and how many ration cards have been made daily. We have visited 20 sites for schools so far where we can immediately start construction work. We set up the Delhi Dialogue Commission. The anti-corruption helpline will be launched shortly. We have put up certain issues of the revenue department online like application for certificates. The financial power of officers has been increased.And here is a small (though incomplete) list of a few of the AAP initiatives that interested and impressed me as a non-Delhi-ite and these initiatives are sure to prove that this government is here to make a difference. The notable thing about AAP is that despite being a new political entrant, the width and range of issues the AAP has tried to tackle with wise decision making is quite impressive if not yet proved effective.1. Environment and PollutionDelhi's environmental problems are no big secret whether it is the water problems or the issue of pollution. The initiatives taken by the AAP government to remedy this situation are surely commendable though a lot remains to be done and these initiatives can provide immeasurable benefits if implemented successfully:Delhi government to plant 14 lakh saplings in national capital in 2015-16 - The Economic TimesIn the wake of rising pollution levels in the city, this is a part of the Aam Aadmi Party's action plan to make New Delhi green and clean'. a meeting chaired by Environment Minister Asim Ahmed Khan took the decision, with various departments and corporations of the Delhi government, officials of the three Municipal Corporations, DJB, NDMC, CPWD and Delhi Parks and Garden Society also in attendance. The ministry has also decided to convene a meeting of concerned officers from the Delhi Cantonment Board, Indian Railways, and Delhi Development Authority to assess the availability of land and open areas to increase the green in the national capital and proposes to take stock of plantations in existing areas with a view to increase them to ensure densification of green cover in the city.Crackdown on open burning of leaves, garbageDespite a ban on burning biomass waste, no FIR has been registered against the offence by any civic body since the ban was imposed in 1998. The garbage trucks come only in the morning and collect household waste only. The waste that is collected from the sweeping the roads have to be disposed of somewhere and hence it is burned openly by private sweepers. The govt. has decided to tackle this problem through strict measures to be taken against the illegal damaging activities but the results should define how well these moves help the city's environment.Arvind Kejriwal discusses revitalization of Yamuna, beautification of banksClean up Yamuna bank or pay from pocket: NGT to officialsDDA will install cameras at 26 spots along Yamuna to stop debris dumpingA month after the National Green Tribunal (NGT) issued orders to the Delhi Development Authority (DDA) to protect the Yamuna river belt, the authority has decided to install 100 CCTV cameras at 26 identified locations where debris is regularly dumped. Additionally, two quick reaction teams (QRTs) will keep a round-the-clock watch along the river belt and, according to the NGT’s orders, individuals found dumping garbage will be fined.2. Swaraj or Decentralized governanceThe idea that initially discussed by Kejriwal in his book 'Swaraj', the same idea that got the AAP started out in Delhi is not to be sidelined for more important issues. The Delhi government has begun acting on CM Arvind Kejriwal promise that the city’s people will have a role in making the budget for this year.The government has now identified 12 constituencies from where citizens’ suggestions for utilization of funds will be sought. Each of the 12 constituencies, divided in 40 parts, will be given Rs 20 crore. people in each part can come and say how the Rs 50 lakh allotted should be used. The demand will be met on the spot with administrative approval and financial sanction. Citizens to get spending power worth crores in people’s budgetIn the words of Manish Sisodia:There will definitely be a vote-on-account and the budget will come by May-end. This budget will be quite different. We will make it with inputs from the assembly constituencies. This time we will start a pilot project in which one budget each will be made from all 11 districts. People will make this budget. There will be no need to get it sanctioned from anywhere after that and funds will be cleared by the assembly constituency. We will fix some amount and guidelines. These will address basic local needs. By next year, or soon enough, we hope to have such a budget for all 70 assemblies.3. Education & EmploymentAAP govt to set up Innovative University for youths in DelhiIn a first of its kind, the Aam Aadmi Party has planned to build an Innovative Vocational University in Delhi in order to make all youths employable in the city. The Minister, however, said that this project is now in an initial stage and consultation with experts from different fields is going on.And what other better way to improve education in govt. schools than to start recognizing the importance of and improving the teachers and institutions?Delhi's education system needs to be overhauled: Manish SisodiaGovt school teachers get crash course in value educationAAP launches app to get students’ feedback on government schools in capitalManish Sisodia suspends school principal after surprise visitDelhi's Deputy Chief Minister Manish Sisodia walked unannounced into a state government run school in the heart of Delhi, acting on a complaint that bills were being forged and payments being made to teachers who do not exist.4. HealthAre city hospitals treating EWS patients? Surprise checks on cardsThe Health department will be conducting random checks to review if treatment norms for EWS (economically-weaker sections) are being followed by designated private hospitals in the city. Health minister Satyendra Jain said the department will be checking treatment facilities provided and the profile of patients visiting the hospitals to ensure that only people who qualify for free treatment were seeking the facilities.5. The Free Water IssueAs debatable and controversial as this decision is, a good argument for why AAP believes water should not become a profit-making commodity is quite acceptable. The Aam Aadmi Party believes that access to quality water is a basic right. It is the duty of the government to provide its citizens basic amenities like lifeline water. We want to emphasize that water is essential for sustaining life/ living a dignified life. A lot of contagious diseases are spread through water. If all citizens are not provided safe drinking water, consequences can be huge. Epidemics can cause a government thousands of crores. If people are not provided at least lifeline drinking water, those who cannot afford will steal it or use unsafe water.Further explained and justified in Water and Electricity policy of AAP: First 50 days.6. The Free Electricity IssueAam Aadmi party categorically said that they are not against high electricity prices, but against the corruption behind high electricity prices. The Party said that subsidy for reducing electricity prices is only a temporary solution. Delhi government ordered CAG audit of discoms and it is expected that discrepancy will be revealed and electricity prices will automatically come down.And while we all await the results of the CAG Audit, an interesting politics unfolds surrounding the power sector. Power ShiftThe issue and direction the party is taking is further discussed in Water and Electricity policy of AAP: First 50 days.7. Other issues the AAP is trying to affect:Unauthorized Colonies - Kejriwal vows to regularise 495 unauthorised coloniesThe Corruption Hotline - Call 1031 to report corruption and you can call yourself VikramOpposing the Land Takeover Bill - AAP to protest against land takeover bill on April 22 & Why AAP Opposes the Land Acquisition Ordinance: Part-IThe Net Neutrality Debate - Aam Aadmi Party implores citizens of India to #SaveTheInternet and TRAI to maintain #NetNeutralityThe Vegetable Pricing - Government takes stock of rising veggie prices